The NOW
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Experience Guide (Sales Associate)
role at
The NOW .
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Job Summary The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed.
Schedule / Expected Work Hours
Ability to work flexible hours, including evenings, weekends, holidays.
Looking to hire for Thursday, Friday, Saturday, Sunday shifts.
Benefits
401(k)
401(k) matching
Bonus based on performance
Employee discounts
Free food & snacks
Paid time off
Wellness resources
Responsibilities
Provide top-level service for guests and team members.
Warmly greet and check in guests.
Actively drive enhancement, and gift card sales by passionately educating guests about our services, memberships, and retail offerings.
Accurately and effectively book, edit, and cancel massage appointments.
Open/close the boutique each day according to standard operating procedures.
Resolve guest issues.
Ensure guest areas are maintained to standard.
Maintain a positive attitude and contribute toward a healthy & happy workplace.
Collaborate with the leadership team to ensure best practices and foster innovation.
Qualifications
Sales and service-related experience preferred.
Ability to be efficient and detail-oriented in a fast-paced environment.
Must have enthusiasm and possess excellent guest service skills.
Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW.
Enjoy working with people and possess a friendly and outgoing personality.
Possesses problem-solving and troubleshooting skills.
Must be a team player.
Company Overview The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by tropical destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com.
Company Purpose/Mission Self-Care is Essential. The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.
Company Values Brand Truths: LIVE IN THE NOW. KINDNESS IS MAGIC: Positive energy always. AUTHENTICITY ALWAYS.
Seniority level Entry level
Employment type Part-time
Job function Management and Manufacturing
Industries Wellness and Fitness Services
Note This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate.
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Experience Guide (Sales Associate)
role at
The NOW .
Get AI-powered advice on this job and more exclusive features.
Job Summary The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed.
Schedule / Expected Work Hours
Ability to work flexible hours, including evenings, weekends, holidays.
Looking to hire for Thursday, Friday, Saturday, Sunday shifts.
Benefits
401(k)
401(k) matching
Bonus based on performance
Employee discounts
Free food & snacks
Paid time off
Wellness resources
Responsibilities
Provide top-level service for guests and team members.
Warmly greet and check in guests.
Actively drive enhancement, and gift card sales by passionately educating guests about our services, memberships, and retail offerings.
Accurately and effectively book, edit, and cancel massage appointments.
Open/close the boutique each day according to standard operating procedures.
Resolve guest issues.
Ensure guest areas are maintained to standard.
Maintain a positive attitude and contribute toward a healthy & happy workplace.
Collaborate with the leadership team to ensure best practices and foster innovation.
Qualifications
Sales and service-related experience preferred.
Ability to be efficient and detail-oriented in a fast-paced environment.
Must have enthusiasm and possess excellent guest service skills.
Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW.
Enjoy working with people and possess a friendly and outgoing personality.
Possesses problem-solving and troubleshooting skills.
Must be a team player.
Company Overview The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by tropical destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com.
Company Purpose/Mission Self-Care is Essential. The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.
Company Values Brand Truths: LIVE IN THE NOW. KINDNESS IS MAGIC: Positive energy always. AUTHENTICITY ALWAYS.
Seniority level Entry level
Employment type Part-time
Job function Management and Manufacturing
Industries Wellness and Fitness Services
Note This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate.
#J-18808-Ljbffr