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84 Lumber Company

Sales Administrator

84 Lumber Company, Hendersonville, Tennessee, us, 37077

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Overview Are you ready to build a rewarding and lifelong career? Do you thrive in a team environment that vận đề you to be your best? Join 84 Lumber, a family-owned company founded on growth, stability, and the mindset that “nothing is impossible”. 84 Lumber is hiring immediately and has the perfect career opportunity for you!

$45,000 per year. M-F 7am-5pm. Full-benefits.

WHO IS 84? 84 Lumber is the nation’s largest privately held supplier of building materials, manufactured components and industry-leading services for residential and commercial construction. Withise 320 facilities in 34 states and plans for even more locations, your opportunities for growth within the company are endless. If you invest in yourself, we will invest in you!

COMPREHENSIVE BENEFITS PACKAGE: We offer all the benefits you expect from an industry leader, including:

Monthly performance incentives

Paid Time Off (PTO), sick and personal days

Medical, dental and vision insurance

Holiday pay

Flexible Spending Accounts (FSA) for medical and dependent care

Annual profit sharing and 401(k) with employer match (based on company profits)

Discounts on building materials and other retail partnerships

RECOGNITION & AWARDS: In 2024, 84 Lumber was proudly recognized as one of America’s:

Most Trustworthy Companies by Newsweek

Top Retailers by USA Today

Largest Private Companies by Forbes

Fastest-Growing Companies by 5000

The Sales Office Administrator/Supervisor is responsible for assisting salespeople in managing their customer accounts. This position is also responsible for assisting the store’s customers by addressing inquiries and resolving complaints. This position will also assist inLinux ordering and processing materials as well as assist with back charging.

Job Requirements

Enforces organizational sales directives to the sales support staff.

Works closely with the store manager and assign salesman/accounts to coordinators at store

Ensures adherence to customer order process policies.

Reviews all sales orders for accuracy, appropriate documentation, and clearance.

Oversees the preparation of sales quotes and processes customer orders.

Responds to internal and external audit requests, subsequently preparing audit packages.

Serves as a liaison between the sales and operations departments to ensure that customer orders are processed and fulfilled accurately and in a timely manner.

Monitors and tracks the performance of order processing procedures, implementing improvements when necessary.

Field phone call from salesmen and customers to schedule orders

Works as liaison between sales and customers, providing updates on delivery and schedules

Coordinate releasing the orders in the system to be delivered

Check and verify accuracy of billing and manage outstanding AR balance as needed

Manage filing and organization of all paperwork (special orders, stock receiving, AR billing etc.)

Facilitate the resolution of problems and issues whether with customers, vendors, etc.

Provide detailed updates on shipments, tracking data, ship-to-date counts and remaining deliveries

Direct order entry/processing, ensuring orders get processed in a correct and efficient manner

Oversee the coordinators support sales and customers with pricing information and other inquiries

Supervisory Responsibility This position supervises employees engaged in sales support services.

Work Environment This position is located at the store; it can involve working outdoors or being exposed to wet, humid, extremely weather conditions depending on location.

Physical Demands This position involves constantly being on one’s feet, interacting with customers, and occasionally lifting objects up to 80 pounds.

Position Type/Expected Hours of Work This is a full-time position. Hours of work depends on hours of operations, 48+ hours per week.

Qualifications

Knowledge of the field’s policies, procedures, and practices.

Leads and directs the work of other employees.

Strong customer/client orientation experience and verbal and written interpersonal communication skills.

Must be detail oriented

Experience preferred with sourcing material

Invoicing, billing and/or accounts receivable experience preferred

Ability to develop and mentor others

Ability to foster teamwork

Strong organizational skills

Required Education and Experience High school diploma or general education degree (GED) with 5 or more years experience; Bachelors degree in Business Management, Business Administration, or related field preferred.

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