Burlington Auto Group
Join to apply for the
Service Advisor
role at
Burlington Auto Group
Location:
Burlington, NJ
Position:
Service Advisor
Company:
Burlington Kia
Are you passionate about providing exceptional customer service and have a strong knowledge of automotive maintenance and repair? Burlington Kia, a top dealership in the tri-state area, is looking for a skilled and customer-oriented Service Advisor to join our team. قيم If you enjoy helping customers and have a knack for diagnosing vehicle issues, we'd love to hear from you!
Key Responsibilities
Greet customers warmly and assess their vehicle service needs, providing expert advice and recommendations.
Burlton Document accurately customer concerns and vehicle issues, ensuring all information is conveyed to the service technicians.
Prepare detailed service orders and cost estimates, explaining recommended services and associated costs to customers.
Coordinate with service technicians to ensure timely and accurate completion of vehicle repairs and maintenance.
Keep customers informed throughout the service process, providing updates on the status of their vehicles.
Manage customer appointments, ensuring efficient scheduling and minimizing wait times.
Review completed work with customers, explaining repairs and services performed, and ensuring customer satisfaction.
Handle customer inquiries, concerns, and complaints in a professional and courteous manner.
Maintain up-to-date knowledge of Kia vehicles, service procedures and warranty policies.
Qualifications
Previous experience as a Service Advisor or in a similar customer service role within the automotive industry.
Strong understanding of automotive maintenance and repair processes.
Excellent communication and interpersonal skills.
Ability to explain complex technical information to customers in a clear and concise manner.
Proficient in using dealership management software and basic computer applications.
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
A customer-focused attitude with a commitment to providing top-notch service.
Valid driver's license and powerless driving record.
High school diploma or equivalent required; additional technical training is a plus.
What We Offer
Competitive wage structure.
Comprehensive benefits package, including health insurance, retirement plans and more.
Ongoing training and opportunities for professional development.
A supportive and positive work environment.
How To Apply If you're ready to take your career to the next level and provide exceptional service to Burlington Kia customers, we encourage you to apply!
Burlington Kia is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other legally protected characteristic. All qualified applicants are encouraged to apply and we look forward to considering your application.
Employment is contingent upon completion of a background check and a negative pre‑employment drug screen.
Salary: $100000 per year
Referrals increase your chances of interviewing at Burlington Auto Group by 2x
#J-18808-Ljbffr
Service Advisor
role at
Burlington Auto Group
Location:
Burlington, NJ
Position:
Service Advisor
Company:
Burlington Kia
Are you passionate about providing exceptional customer service and have a strong knowledge of automotive maintenance and repair? Burlington Kia, a top dealership in the tri-state area, is looking for a skilled and customer-oriented Service Advisor to join our team. قيم If you enjoy helping customers and have a knack for diagnosing vehicle issues, we'd love to hear from you!
Key Responsibilities
Greet customers warmly and assess their vehicle service needs, providing expert advice and recommendations.
Burlton Document accurately customer concerns and vehicle issues, ensuring all information is conveyed to the service technicians.
Prepare detailed service orders and cost estimates, explaining recommended services and associated costs to customers.
Coordinate with service technicians to ensure timely and accurate completion of vehicle repairs and maintenance.
Keep customers informed throughout the service process, providing updates on the status of their vehicles.
Manage customer appointments, ensuring efficient scheduling and minimizing wait times.
Review completed work with customers, explaining repairs and services performed, and ensuring customer satisfaction.
Handle customer inquiries, concerns, and complaints in a professional and courteous manner.
Maintain up-to-date knowledge of Kia vehicles, service procedures and warranty policies.
Qualifications
Previous experience as a Service Advisor or in a similar customer service role within the automotive industry.
Strong understanding of automotive maintenance and repair processes.
Excellent communication and interpersonal skills.
Ability to explain complex technical information to customers in a clear and concise manner.
Proficient in using dealership management software and basic computer applications.
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
A customer-focused attitude with a commitment to providing top-notch service.
Valid driver's license and powerless driving record.
High school diploma or equivalent required; additional technical training is a plus.
What We Offer
Competitive wage structure.
Comprehensive benefits package, including health insurance, retirement plans and more.
Ongoing training and opportunities for professional development.
A supportive and positive work environment.
How To Apply If you're ready to take your career to the next level and provide exceptional service to Burlington Kia customers, we encourage you to apply!
Burlington Kia is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other legally protected characteristic. All qualified applicants are encouraged to apply and we look forward to considering your application.
Employment is contingent upon completion of a background check and a negative pre‑employment drug screen.
Salary: $100000 per year
Referrals increase your chances of interviewing at Burlington Auto Group by 2x
#J-18808-Ljbffr