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American Airlines

Specialist/Sr Specialist, Benefits

American Airlines, Dallas, Texas, United States, 75215

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Job Description Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Benefits Specialist/Sr. Specialist is a member of the Benefits team within the People organization and will be responsible for administration and delivery of health and welfare plans.

This role will interface with other Benefits and Retirement team members and external benefits administrator or other vendors to support operational excellence and the delivery of Joint Collective Bargaining Agreements (JCBA) provisions and a positive team member experience as it relates to health and welfare benefits.

What you'll do

Comprehensive experience with annual enrollment, from planning and preparation to execution and post-enrollment support.

Collaborate with team members, participants, and internal stakeholders to resolve benefits-related issues in a timely manner

Analyzes employee benefits data to monitor the administrative accuracy of health and welfare plans, including dental, vision, flexible spending and savings accounts, income protection benefits, and other voluntary benefits

Interpret benefit administration rules, plan requirements and labor agreements

Creates process maps and documents requirements related to the delivery of benefits

Drives accountability of external vendors by validating data to ensure the highest quality delivery of service in accordance with benefits delivery rules and service levels

Drive continuous process improvements to enhance the team member and retiree experience, ensuring the highest efficiency in the administration process

Create reports and presentations to increase transparency and educate employees on benefit options

Performs other duties or ad-hoc projects as assigned to drive business objectives

All you'll need for success Minimum Qualifications- Education & Prior Job Experience

Bachelor’s degree or equivalent experience/training

3 years minimum Benefits administration experience

3 years annual enrollment experience

Direct involvement in executing cross-functional projects

Preferred Qualifications- Education & Prior Job Experience

Experience in project management

Proficient in Excel-based data analysis with strong written and verbal presentation skills

Working knowledge of benefit plans

Prior vendor management experience

Skills, Licenses & Certifications

Must have strong working knowledge of Microsoft Office software, including Excel, Outlook, Word, and PowerPoint

Ability to travel (15-25%)

Detail-oriented with strong organizational skills and the ability to multi-task and effectively prioritize work, with emphasis on accuracy, timeliness, and operational excellence

Ability to independently research issues using strong analytical and problem-solving skills

Strong interpersonal and communication skills, with the ability to present ideas clearly across all levels in business-friendly language.

Effective team player with the ability to collaborate, as well as work independently

Must meet strict deadlines, with the ability to adapt in a fast-paced, changing, and complex benefits environment

Highly self-motivated and self-directed

What you'll get Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

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