InstantServe LLC
Title: UI/UX
Product
Owner
Location: Baltimore, MD (Remote)
Duration: Long Term
You will: Own the multi-year roadmap, and change control process. Own the design process and standards for the website. Own and manage updates to the City's Digital Style and Content Guide. Working with the vendor you will manage updates and changes to Drupal libraries. Work with agency content managers and designers to identify user needs and ensure agency design and UX meets those needs Lead design sessions to gain insights into user behavior Translate user insights into digital interactions Create personas and other design process artifacts through user research and data Work closely with the development team to build and test new experiences on the City website Build trust and partnerships by working alongside agency partners Help grow the City's human-centered approaches and spread design best practices in collaboration with web professionals across City agencies Education and Experience:
At a minimum, you have:
Seven (7) years of technical leadership experience in complex organizations. Five (5) years of experience in Drupal, user experience (UX), user interface (UI), and/or service design; experience in digital strongly preferred Three (3) years of experience in Drupal including setup configuration, and site building Experience with PHP, CSS, JavaScript, and jQuery Experience designing and debugging applications and implementing Web sites in HTML, CSS, JavaScript, and jQuery. Experience working in an Agile development environment and using JIRA Deep empathy and understanding of equity and inclusiveness, particularly as these show up in technology Experience implementing accessibility standards in digital products Exceptional written, verbal, and visual communication skills The following are desirable experiences or traits, but we don't expect you to have all of them. If you can demonstrate you're capable of fulfilling the role as described above, please apply! Comfort in high-pressure, fast-paced environments and an entrepreneurial spirit Deep familiarity with Software Development Life Cycle and agile frameworks in support of a website. Experience leading human-centered design workshops Familiar with interaction design and information architecture Knowledge of front-end development is a plus Strong organizational and interpersonal skills
Skills Requirements:
At a minimum, you have:
Seven (7) years of technical leadership experience in complex organizations. Five (5) years of experience in Drupal, user experience (UX), user interface (UI), and/or service design; experience in digital strongly preferred Three (3) years of experience in Drupal including setup configuration, and site building Experience with PHP, CSS, JavaScript, and jQuery Experience designing and debugging applications and implementing Web sites in HTML, CSS, JavaScript, and jQuery. Experience working in an Agile development environment and using JIRA Deep empathy and understanding of equity and inclusiveness, particularly as these show up in technology Experience implementing accessibility standards in digital products Exceptional written, verbal, and visual communication skills
Product
Owner
Location: Baltimore, MD (Remote)
Duration: Long Term
You will: Own the multi-year roadmap, and change control process. Own the design process and standards for the website. Own and manage updates to the City's Digital Style and Content Guide. Working with the vendor you will manage updates and changes to Drupal libraries. Work with agency content managers and designers to identify user needs and ensure agency design and UX meets those needs Lead design sessions to gain insights into user behavior Translate user insights into digital interactions Create personas and other design process artifacts through user research and data Work closely with the development team to build and test new experiences on the City website Build trust and partnerships by working alongside agency partners Help grow the City's human-centered approaches and spread design best practices in collaboration with web professionals across City agencies Education and Experience:
At a minimum, you have:
Seven (7) years of technical leadership experience in complex organizations. Five (5) years of experience in Drupal, user experience (UX), user interface (UI), and/or service design; experience in digital strongly preferred Three (3) years of experience in Drupal including setup configuration, and site building Experience with PHP, CSS, JavaScript, and jQuery Experience designing and debugging applications and implementing Web sites in HTML, CSS, JavaScript, and jQuery. Experience working in an Agile development environment and using JIRA Deep empathy and understanding of equity and inclusiveness, particularly as these show up in technology Experience implementing accessibility standards in digital products Exceptional written, verbal, and visual communication skills The following are desirable experiences or traits, but we don't expect you to have all of them. If you can demonstrate you're capable of fulfilling the role as described above, please apply! Comfort in high-pressure, fast-paced environments and an entrepreneurial spirit Deep familiarity with Software Development Life Cycle and agile frameworks in support of a website. Experience leading human-centered design workshops Familiar with interaction design and information architecture Knowledge of front-end development is a plus Strong organizational and interpersonal skills
Skills Requirements:
At a minimum, you have:
Seven (7) years of technical leadership experience in complex organizations. Five (5) years of experience in Drupal, user experience (UX), user interface (UI), and/or service design; experience in digital strongly preferred Three (3) years of experience in Drupal including setup configuration, and site building Experience with PHP, CSS, JavaScript, and jQuery Experience designing and debugging applications and implementing Web sites in HTML, CSS, JavaScript, and jQuery. Experience working in an Agile development environment and using JIRA Deep empathy and understanding of equity and inclusiveness, particularly as these show up in technology Experience implementing accessibility standards in digital products Exceptional written, verbal, and visual communication skills