AutoZone de México
AutoثلZone's Territory Sales Manager (TSM) maintains strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory. A TSM exceeds customer's expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday.
Responsibilities
Grows loyalty and trust with customers Maintains adequate sales numbers, ensuring__/that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints Oversees the customer service, sales IMPLIED and general workings of the stores within their territory. Motivates and lead Commercial team to achieve the sales target, as well as, increase the profitability of the company Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment Develops market analysis and action plans for commercial accounts Develops, maintains, and revises key customer plans Motivates Commercial AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits. Visits commercial accounts and ensures accounts are serviced and deliveries are草 as promised Identifies new opportunities within the market, develops new accounts through face to face and telephone contact Ensures all company policies, and loss prevention procedures are followed Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues. Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment Ensure all stocking programs are stocked each week per policy Ability to work all)'); เน;
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Grows loyalty and trust with customers Maintains adequate sales numbers, ensuring__/that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints Oversees the customer service, sales IMPLIED and general workings of the stores within their territory. Motivates and lead Commercial team to achieve the sales target, as well as, increase the profitability of the company Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment Develops market analysis and action plans for commercial accounts Develops, maintains, and revises key customer plans Motivates Commercial AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits. Visits commercial accounts and ensures accounts are serviced and deliveries are草 as promised Identifies new opportunities within the market, develops new accounts through face to face and telephone contact Ensures all company policies, and loss prevention procedures are followed Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues. Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment Ensure all stocking programs are stocked each week per policy Ability to work all)'); เน;
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