Bilingual E/Korean Account Executive

Responsibilities

Conduct market research to identify selling possibilities and evaluate customer needs
Actively seek out new sales opportunities through cold calling, networking, and social media
Set up meetings with potential clients and listen to their wishes and concerns
Prepare and deliver appropriate presentations on products and services
Coordinate with the customers to provide excellent customer service (especially during peak times) by greeting and directing customer’s request
Provide accurate information (e.g., product features, pricing, and after-sales services)
Conduct price and feature comparisons to facilitate purchasing
Servicing and managing existing customer’s A/R, merchandise returns
Coordinate with the customers to provide excellent customer service (especially during peak times) by greeting and directing customer’s request
Inform customers about discounts and special offers, up to date with new products/services
Complete knowledge of the product and service and increase sales by studying the market trend
Managing A/R and increase Gross Profit
Create frequent reviews and reports with sales and financial data
Ensure the availability of stock for sales and demonstrations
Participate on behalf of the company in exhibitions or conferences
Negotiate/close deals and handle complaints or objections
Collaborate with team members to achieve better results
Gather feedback from customers or prospects and share with internal teams
Obtains orders, and establishes new accounts by calling on existing or potential sales outlets and other trade factors and assisting with account opening documents
Submits orders by referring to price lists and products
Keeping good relationship between customers for long term business
Troubleshoot issues with customers
Adjusts content of sales presentations by studying the type of sales outlet or trade factor
Meet weekly, monthly, and quarterly sales quotas
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
Keeping track of own expenses (mileage, parking fee, toll fee, etc.)
Perform other related tasks as needed

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