MSB Resources
The Senior Property Manager serves as the senior onsite executive for a stabilized, ultra-luxury multifamily community, responsible for protecting and enhancing a fully realized asset while delivering a consistently exceptional resident experience. This role requires a sophisticated operator who understands that in a stabilized luxury environment, retention, reputation, discretion, and precision execution are paramount.
The Senior Property Manager is entrusted with full operational, financial, and cultural leadership of the community, acting as a strategic partner to ownership and a visible ambassador of the brand.
Core Responsibilities Resident Experience & Brand Leadership
Champion a white-glove, hospitality-driven service culture focused on long-term resident satisfaction and loyalty
Build trusted relationships with residents, ensuring concerns are addressed proactively and discreetly
Maintain consistency in service delivery, amenity programming, and community standards reflective of an ultra-luxury lifestyle
Oversee renewal strategies, engagement initiatives, and experiential enhancements that support retention and brand prestige
Leadership & Culture
Lead and develop a seasoned onsite leadership team, setting clear expectations and performance standards
Foster a culture of professionalism, accountability, and service excellence
Coach and mentor department leaders to ensure operational depth, continuity, and succession readiness
Ensure staffing levels and roles align with stabilized operations and service expectations
Financial Stewardship & Asset Performance
Maintain full responsibility for property financial performance, including budgeting, forecasting, and expense management
Protect NOI through disciplined cost control while never compromising resident experience or asset integrity
Evaluate pricing, concessions (if any), and renewal strategies to support sustainable revenue growth
Provide accurate, strategic reporting and insights to ownership and corporate leadership
Operational Excellence
Ensure all building systems, common areas, and residences are maintained to impeccable standards
Oversee preventive maintenance programs to protect long-term asset condition and minimize disruptions
Manage vendor partnerships and service contracts to ensure consistent quality and value
Ensure full compliance with safety, legal, and regulatory requirements
Risk Management & Reputation
Proactively identify and mitigate operational, reputational, and resident-experience risks
Handle sensitive resident matters with diplomacy, confidentiality, and sound judgment
Maintain the community’s standing as a premier address within the market
Ownership & Stakeholder Partnership
Act as the primary onsite liaison to ownership and corporate leadership
Align operational execution with ownership objectives and long-term asset strategy
Support asset reviews, capital planning, and continuous improvement initiatives
Qualifications & Experience
8+ years of leadership experience in luxury or ultra-luxury multifamily, hospitality, or comparable high-end residential environments
Prior experience managing a stabilized luxury asset strongly preferred
Demonstrated success with long-term asset stewardship, resident retention, and financial discipline
Strong understanding of luxury service delivery and hospitality best practices
Exceptional interpersonal, communication, and leadership skills
High emotional intelligence and sound judgment when navigating sensitive situations
Professional presence and ability to engage confidently with discerning residents and ownership
Why This Role
Leadership of a fully stabilized, ultra-luxury residential community
Focus on refinement, retention, and excellence—not lease-up volatility
Direct partnership with ownership on long-term asset strategy
Opportunity to set the benchmark for ultra-luxury living in the market
Apply today for immediate consideration or reach out to Kelsey Arnall to learn more! 215-661-8834 x 110 Kelsey@msbresources.com
This is an on-site position located in Arlington, TX.
#J-18808-Ljbffr
The Senior Property Manager is entrusted with full operational, financial, and cultural leadership of the community, acting as a strategic partner to ownership and a visible ambassador of the brand.
Core Responsibilities Resident Experience & Brand Leadership
Champion a white-glove, hospitality-driven service culture focused on long-term resident satisfaction and loyalty
Build trusted relationships with residents, ensuring concerns are addressed proactively and discreetly
Maintain consistency in service delivery, amenity programming, and community standards reflective of an ultra-luxury lifestyle
Oversee renewal strategies, engagement initiatives, and experiential enhancements that support retention and brand prestige
Leadership & Culture
Lead and develop a seasoned onsite leadership team, setting clear expectations and performance standards
Foster a culture of professionalism, accountability, and service excellence
Coach and mentor department leaders to ensure operational depth, continuity, and succession readiness
Ensure staffing levels and roles align with stabilized operations and service expectations
Financial Stewardship & Asset Performance
Maintain full responsibility for property financial performance, including budgeting, forecasting, and expense management
Protect NOI through disciplined cost control while never compromising resident experience or asset integrity
Evaluate pricing, concessions (if any), and renewal strategies to support sustainable revenue growth
Provide accurate, strategic reporting and insights to ownership and corporate leadership
Operational Excellence
Ensure all building systems, common areas, and residences are maintained to impeccable standards
Oversee preventive maintenance programs to protect long-term asset condition and minimize disruptions
Manage vendor partnerships and service contracts to ensure consistent quality and value
Ensure full compliance with safety, legal, and regulatory requirements
Risk Management & Reputation
Proactively identify and mitigate operational, reputational, and resident-experience risks
Handle sensitive resident matters with diplomacy, confidentiality, and sound judgment
Maintain the community’s standing as a premier address within the market
Ownership & Stakeholder Partnership
Act as the primary onsite liaison to ownership and corporate leadership
Align operational execution with ownership objectives and long-term asset strategy
Support asset reviews, capital planning, and continuous improvement initiatives
Qualifications & Experience
8+ years of leadership experience in luxury or ultra-luxury multifamily, hospitality, or comparable high-end residential environments
Prior experience managing a stabilized luxury asset strongly preferred
Demonstrated success with long-term asset stewardship, resident retention, and financial discipline
Strong understanding of luxury service delivery and hospitality best practices
Exceptional interpersonal, communication, and leadership skills
High emotional intelligence and sound judgment when navigating sensitive situations
Professional presence and ability to engage confidently with discerning residents and ownership
Why This Role
Leadership of a fully stabilized, ultra-luxury residential community
Focus on refinement, retention, and excellence—not lease-up volatility
Direct partnership with ownership on long-term asset strategy
Opportunity to set the benchmark for ultra-luxury living in the market
Apply today for immediate consideration or reach out to Kelsey Arnall to learn more! 215-661-8834 x 110 Kelsey@msbresources.com
This is an on-site position located in Arlington, TX.
#J-18808-Ljbffr