Wider Circle
Bilingual Outreach Home Visit Specialist - Entry Level
Base pay range:
$31,500.00/yr - $39,500.00/yr
Wider Circle is seeking a Bilingual Home Visit Associate to join our team and play a key role in our program. The successful candidate will establish trust with our members by conducting one‑on‑one home visits to provide important information for navigating their health plan, understanding medical conditions, and selecting suitable medical providers and connecting them to needed resources in their community and engaging in life more fully. If you are passionate about serving your community and making connections, join us in our movement to address healthcare inequity.
Company Overview At Wider Circle, we connect neighbors for better health. Wider Circle's groundbreaking Connect for Life® program brings neighbors together in‑person and online for health, wellness, and social activities that improve mental and physical health. We create webs of community circles by employing local and culturally competent engagement specialists whose hand‑on‑hand approach to forming trusted circles is informed by a sophisticated analytics platform. We are on a mission to make the world a better place for older adults and disadvantaged communities.
Responsibilities
Visit members in their homes to review benefits and provide an overview of resources available through their health plan
Encourage members to participate in our events for ECM and other social activities to promote their health, wellness, stay up to date with the latest health care offerings, and help them make new friends
Connect and engage with members in person to establish trust and cultivate meaningful relationships in our communities
Help members schedule initial primary care visits and complete annual wellness assessments and establish care with their care manager to obtain needed medical care and follow‑up
Model appropriate discipline techniques and positive self‑esteem‑building behaviors when working with members
Connect with prospective members and develop individualized plans to keep them engaged in their health care and the Enhanced Care Management Program
Help identify members who are natural leaders and invite them to serve as Wider Circle Ambassadors
Serve as an advocate for members, connecting them to their health plans and each other
Create partnerships with local community‑based organizations to bring additional services to our members' attention
Requirements
Passion for helping people, highly attuned to the needs of others, and comfortable discussing sensitive topics
Relevant community outreach, teaching, facilitation, or volunteer experience; healthcare experience and canvassing experience are a plus
High school diploma or GED and a certified Community Health Worker
Excellent presentation and communication skills, both written and verbal, and comfortable speaking one‑on‑one and to larger groups
Outgoing personality, unwavering, positive attitude, and ability to engage with others in person and via video conference or phone
A love for building relationships and networking and a knack for motivating and influencing different types of people
Great at organizing, prioritizing, and following through on commitments; thrive when everything is in the right place, all required paperwork is complete, and tasks are checked off the list
Strong memory and ability to follow company protocols and recommendations to deliver appropriate messaging while interacting with members
Strong moral code and trust to handle sensitive and confidential matters
Strong computer skills and ability to navigate web‑based and app‑based systems
Can work independently in a remote work environment with little oversight
Reliable transportation and comfortable traveling to members' homes each day
Flexible schedule and can work outside regular business hours when necessary
Comfortable working outdoors, walking, and standing for long periods
Committed to a drug‑free workplace and ready for pre‑employment substance abuse testing and background checks
Fluent in English and Spanish
Preferred Qualifications
MA, CNA, CNAT, Social Work Experience
Benefits
Starting at $23‑24 hourly, commensurate with experience
Part‑time hours available
Performance‑based incentive bonuses
Opportunity to grow with the company
Comprehensive health coverage including medical, dental, and vision
401(k) Plan
Paid Time Off
Employee Assistance Program
Health Care FSA
Dependent Care FSA
Health Savings Account
Voluntary Disability Benefits
Basic Life and AD&D Insurance
Adoption Assistance Program
Training and Development
Wider Circle has developed strict Covid‑19 health and safety protocols that include a contactless approach to keep our staff and communities safe. We will provide all personal protective equipment (PPE) needed for this role.
Wider Circle is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.
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$31,500.00/yr - $39,500.00/yr
Wider Circle is seeking a Bilingual Home Visit Associate to join our team and play a key role in our program. The successful candidate will establish trust with our members by conducting one‑on‑one home visits to provide important information for navigating their health plan, understanding medical conditions, and selecting suitable medical providers and connecting them to needed resources in their community and engaging in life more fully. If you are passionate about serving your community and making connections, join us in our movement to address healthcare inequity.
Company Overview At Wider Circle, we connect neighbors for better health. Wider Circle's groundbreaking Connect for Life® program brings neighbors together in‑person and online for health, wellness, and social activities that improve mental and physical health. We create webs of community circles by employing local and culturally competent engagement specialists whose hand‑on‑hand approach to forming trusted circles is informed by a sophisticated analytics platform. We are on a mission to make the world a better place for older adults and disadvantaged communities.
Responsibilities
Visit members in their homes to review benefits and provide an overview of resources available through their health plan
Encourage members to participate in our events for ECM and other social activities to promote their health, wellness, stay up to date with the latest health care offerings, and help them make new friends
Connect and engage with members in person to establish trust and cultivate meaningful relationships in our communities
Help members schedule initial primary care visits and complete annual wellness assessments and establish care with their care manager to obtain needed medical care and follow‑up
Model appropriate discipline techniques and positive self‑esteem‑building behaviors when working with members
Connect with prospective members and develop individualized plans to keep them engaged in their health care and the Enhanced Care Management Program
Help identify members who are natural leaders and invite them to serve as Wider Circle Ambassadors
Serve as an advocate for members, connecting them to their health plans and each other
Create partnerships with local community‑based organizations to bring additional services to our members' attention
Requirements
Passion for helping people, highly attuned to the needs of others, and comfortable discussing sensitive topics
Relevant community outreach, teaching, facilitation, or volunteer experience; healthcare experience and canvassing experience are a plus
High school diploma or GED and a certified Community Health Worker
Excellent presentation and communication skills, both written and verbal, and comfortable speaking one‑on‑one and to larger groups
Outgoing personality, unwavering, positive attitude, and ability to engage with others in person and via video conference or phone
A love for building relationships and networking and a knack for motivating and influencing different types of people
Great at organizing, prioritizing, and following through on commitments; thrive when everything is in the right place, all required paperwork is complete, and tasks are checked off the list
Strong memory and ability to follow company protocols and recommendations to deliver appropriate messaging while interacting with members
Strong moral code and trust to handle sensitive and confidential matters
Strong computer skills and ability to navigate web‑based and app‑based systems
Can work independently in a remote work environment with little oversight
Reliable transportation and comfortable traveling to members' homes each day
Flexible schedule and can work outside regular business hours when necessary
Comfortable working outdoors, walking, and standing for long periods
Committed to a drug‑free workplace and ready for pre‑employment substance abuse testing and background checks
Fluent in English and Spanish
Preferred Qualifications
MA, CNA, CNAT, Social Work Experience
Benefits
Starting at $23‑24 hourly, commensurate with experience
Part‑time hours available
Performance‑based incentive bonuses
Opportunity to grow with the company
Comprehensive health coverage including medical, dental, and vision
401(k) Plan
Paid Time Off
Employee Assistance Program
Health Care FSA
Dependent Care FSA
Health Savings Account
Voluntary Disability Benefits
Basic Life and AD&D Insurance
Adoption Assistance Program
Training and Development
Wider Circle has developed strict Covid‑19 health and safety protocols that include a contactless approach to keep our staff and communities safe. We will provide all personal protective equipment (PPE) needed for this role.
Wider Circle is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.
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