Smith's Food & Drug Centers
The
Deli Clerk
role at
Smith's Food & Drug Centers
is an integral part of our team, ensuring an outstanding customer experience through exceptional service. You will establish and maintain a safe, clean environment that encourages repeat visits, assist the department manager in reaching sales and profit goals, and monitor quality assurance standards. The role emphasizes our Customer 1st strategy and core values: respect, honesty, integrity, diversity, inclusion, and safety. Based in Salt Lake City, Utah, Smith's Food & Drug Centers is part of the Kroger family, serving over 140 stores across the western United States.
Benefits
A wide range of healthcare coverage, including medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and more.
Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
Vast potential for growth through an abundance of industry‑leading training programs and diverse career pathways.
Minimum Position Qualifications
Customer Service skills
Effective communication skills
Knowledge of basic math
Ability to obtain a current food handler's permit once employed
Desired Previous Job Experience
Bakery or Deli experience is helpful
Retail experience
Essential Job Functions
Prepare items per customer requests using proper bakery equipment.
Offer product samples to help customers discover new items or products they inquire about.
Inform customers of bakery and/or deli specials.
Provide customers with fresh products that they have ordered and the correct portion size.
Recommend deli or bakery items to customers to ensure they get the products they want and need.
Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
Prepare foods according to the food temperature logs and follow cooking instructions.
Measure, prepare and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
Adequately prepare, package, label and inventory ingredients in merchandise.
Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe, etc.
Label, stock and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Understand the store's layout and be able to locate products when requested by customers.
Stay current with present, future, seasonal and special ads.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
Ensure proper temperature in cases and coolers are maintained and temperature logs are maintained.
Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding product sold within the department and throughout the store.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Ability to work cooperatively in a high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Seniority Level Entry level
Employment Type Part-time
Job Function Management and Manufacturing
Industries Human Resources Services
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Deli Clerk
role at
Smith's Food & Drug Centers
is an integral part of our team, ensuring an outstanding customer experience through exceptional service. You will establish and maintain a safe, clean environment that encourages repeat visits, assist the department manager in reaching sales and profit goals, and monitor quality assurance standards. The role emphasizes our Customer 1st strategy and core values: respect, honesty, integrity, diversity, inclusion, and safety. Based in Salt Lake City, Utah, Smith's Food & Drug Centers is part of the Kroger family, serving over 140 stores across the western United States.
Benefits
A wide range of healthcare coverage, including medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and more.
Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
Vast potential for growth through an abundance of industry‑leading training programs and diverse career pathways.
Minimum Position Qualifications
Customer Service skills
Effective communication skills
Knowledge of basic math
Ability to obtain a current food handler's permit once employed
Desired Previous Job Experience
Bakery or Deli experience is helpful
Retail experience
Essential Job Functions
Prepare items per customer requests using proper bakery equipment.
Offer product samples to help customers discover new items or products they inquire about.
Inform customers of bakery and/or deli specials.
Provide customers with fresh products that they have ordered and the correct portion size.
Recommend deli or bakery items to customers to ensure they get the products they want and need.
Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
Prepare foods according to the food temperature logs and follow cooking instructions.
Measure, prepare and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
Adequately prepare, package, label and inventory ingredients in merchandise.
Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe, etc.
Label, stock and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Understand the store's layout and be able to locate products when requested by customers.
Stay current with present, future, seasonal and special ads.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
Ensure proper temperature in cases and coolers are maintained and temperature logs are maintained.
Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding product sold within the department and throughout the store.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Ability to work cooperatively in a high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Seniority Level Entry level
Employment Type Part-time
Job Function Management and Manufacturing
Industries Human Resources Services
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