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Narvaez Insurance Services

Bilingual Insurance Customer Service Rep

Narvaez Insurance Services, Napa, California, United States, 94559

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Bilingual Insurance Customer Service Rep

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Narvaez Insurance Services

Job Description

Narvaez Insurance Services is a trusted, family‑owned agency built on strong values and stronger relationships. Our agency is recognized for its warm and welcoming team environment, where each employee plays a meaningful role in helping clients protect what matters most. We believe in empowering our team through hands‑on training, continuous learning, and real opportunities for career growth. Whether you’re just starting your insurance career or looking for a supportive agency to grow with, Narvaez Insurance Services is the place to be.

We are hiring a

Bilingual Insurance Customer Service Representative

to join our growing team. In this role, you’ll provide friendly, responsive support to customers, assist with insurance sales, and help with additional services such as vehicle registration. No prior experience is required; we’ll provide complete training.

Hourly rate:

$18‑$25 , based on experience, with opportunities for commission on top

Health, dental, and vision insurance

Paid time off (PTO)

Hands‑on training and mentoring

Supportive, family‑style culture

Monday‑Friday workweek with evenings and weekends off

Candidates must complete the assessment and one‑way video interview in order to be considered.

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Hands on Training

Tuition Reimbursement

Mon‑Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends Off

Community Service

Responsibilities

Deliver exceptional customer service via phone, email, and in‑person

Support insurance sales efforts by gathering information and assisting with quotes

Perform vehicle registration services and related transactions

Communicate clearly and professionally in both English and Spanish

Manage client files, records, and data entry tasks

Support office operations with general administrative duties

Requirements

No license required to start, we will train you!

Bilingual fluency in Spanish and English

Strong communication and interpersonal skills

Positive attitude, professionalism, and a client‑first mindset

Proficiency with Microsoft Outlook and Word

Company Description: Family owned and operated insurance agency.

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