Public Health Solutions
Community Service Aide
Apply for the Community Service Aide role at Public Health Solutions.
Company Overview Health disparities among New Yorkers are large, persistent, and increasing. Public Health Solutions (PHS) exists to change that trajectory and support New Yorkers and their families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to low‑income families, supporting community‑based organizations through our long‑standing public‑private partnerships, and bridging the gap between healthcare and community services.
Program Description PHS’ Community Health and Nutrition Access Program helps New York residents obtain free or low‑cost health insurance coverage, apply for the Supplemental Nutrition Assistance Program (SNAP), and, through our WIC program, provides nutrition education sessions led by WIC nutritionists on healthy eating and physical activity, breastfeeding support, and WIC cards to purchase nutritious foods. Our staff members are culturally and linguistically competent and identify with the communities they serve. They help clients navigate through what can be a complicated and confusing application process, step by step. Each year, we help redundant 22,000 people apply for or renew free or low‑cost health insurance coverage, 14,000 people to apply for SNAP, and 35,000 eligible pregnant and nursing women and children up to five years of age to enroll in the New York State WIC (Women, Infants, and Children) Program.
Summary of Position Under the direct supervision of the Center Manager, the Community Service Aide (CSA) is responsible for all clerical aspects of the job with direct supervision by the Nutritionist. Additionally, the CSA provides financial and residential screenings to WIC applicants to ensure maximum program enrollment and program integrity.
Responsibilities
Welcomes WIC participants to the Center.
Provides general knowledge of the WIC program and orientation to new participants.
Performs client anthropometric and hematological measurements on site to prevent delay in benefits between physician visits.
Undergoes annual anthropometric and hematological training on site.
Ensures that all WIC participants receive their WIC benefits, with full explanation on usage.
Makes appropriate referrals for WIC participants to other services.
Knowledgeable about all center activities and appointment types.
Learns best practices associated with the delivery of Participant Centered Nutrition Services (PCNS).
Participates in all other activities that contribute to the efficient operation of the WIC Center.
Ability to travel and work at other WIC centers in Queens, Brooklyn, and the Bronx.
Attends all mandatory trainings and meetings inzet.
Participates in program outreach to local organizations and community partners (subject to travel).
Qualifications & Requirements
High School Diploma or GED Certificate.
Entry‑level computer skills.
Bilingual Required (Spanish).
Demonstrated ability for working with the public.
Customer service experience preferred.
Possess strong communication skills (listening, written, oral,inse public speaking).
Dedicated to helping improve the lives of disenfranchised and marginalized communities.
Excellent team player with the ability to be flexible and work collaboratively and respectfully.
Ability to embrace diversity; possesses people and cultural competency skills.
Work collaboratively both internally and externally and engage in consensus‑based decision making.
Must be reliable and very organized with strong time management.
Must be detail‑oriented and able to work independently.
Able to assist with receiving, sorting, and storing inventory.
Other duties as assigned.
Benefits
Hybrid work schedule.
Generous paid time off and holidays.
Comprehensive benefits package including medical, dental, and vision.
Flexible spending accounts and commuter benefits.
തCompany‑paid life insurance and disability coverage.
403(b) with employer matching and discretionary company contributions.
College savings plan.
Ongoing training and continuous opportunities for professional growth and development.
Work Hours & Compensation Base pay range: $35,200 per year. Hours: Monday 10:30 am – 6:00 pm; Tuesday‑Friday 8:30 am – 4:00 pm; 35 hours per week.
Seniority Level Entry Level
Employment Type Full‑time
Job Function Other
Industry Non‑profit Organizations
Equal Opportunity Statement PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.
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Company Overview Health disparities among New Yorkers are large, persistent, and increasing. Public Health Solutions (PHS) exists to change that trajectory and support New Yorkers and their families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to low‑income families, supporting community‑based organizations through our long‑standing public‑private partnerships, and bridging the gap between healthcare and community services.
Program Description PHS’ Community Health and Nutrition Access Program helps New York residents obtain free or low‑cost health insurance coverage, apply for the Supplemental Nutrition Assistance Program (SNAP), and, through our WIC program, provides nutrition education sessions led by WIC nutritionists on healthy eating and physical activity, breastfeeding support, and WIC cards to purchase nutritious foods. Our staff members are culturally and linguistically competent and identify with the communities they serve. They help clients navigate through what can be a complicated and confusing application process, step by step. Each year, we help redundant 22,000 people apply for or renew free or low‑cost health insurance coverage, 14,000 people to apply for SNAP, and 35,000 eligible pregnant and nursing women and children up to five years of age to enroll in the New York State WIC (Women, Infants, and Children) Program.
Summary of Position Under the direct supervision of the Center Manager, the Community Service Aide (CSA) is responsible for all clerical aspects of the job with direct supervision by the Nutritionist. Additionally, the CSA provides financial and residential screenings to WIC applicants to ensure maximum program enrollment and program integrity.
Responsibilities
Welcomes WIC participants to the Center.
Provides general knowledge of the WIC program and orientation to new participants.
Performs client anthropometric and hematological measurements on site to prevent delay in benefits between physician visits.
Undergoes annual anthropometric and hematological training on site.
Ensures that all WIC participants receive their WIC benefits, with full explanation on usage.
Makes appropriate referrals for WIC participants to other services.
Knowledgeable about all center activities and appointment types.
Learns best practices associated with the delivery of Participant Centered Nutrition Services (PCNS).
Participates in all other activities that contribute to the efficient operation of the WIC Center.
Ability to travel and work at other WIC centers in Queens, Brooklyn, and the Bronx.
Attends all mandatory trainings and meetings inzet.
Participates in program outreach to local organizations and community partners (subject to travel).
Qualifications & Requirements
High School Diploma or GED Certificate.
Entry‑level computer skills.
Bilingual Required (Spanish).
Demonstrated ability for working with the public.
Customer service experience preferred.
Possess strong communication skills (listening, written, oral,inse public speaking).
Dedicated to helping improve the lives of disenfranchised and marginalized communities.
Excellent team player with the ability to be flexible and work collaboratively and respectfully.
Ability to embrace diversity; possesses people and cultural competency skills.
Work collaboratively both internally and externally and engage in consensus‑based decision making.
Must be reliable and very organized with strong time management.
Must be detail‑oriented and able to work independently.
Able to assist with receiving, sorting, and storing inventory.
Other duties as assigned.
Benefits
Hybrid work schedule.
Generous paid time off and holidays.
Comprehensive benefits package including medical, dental, and vision.
Flexible spending accounts and commuter benefits.
തCompany‑paid life insurance and disability coverage.
403(b) with employer matching and discretionary company contributions.
College savings plan.
Ongoing training and continuous opportunities for professional growth and development.
Work Hours & Compensation Base pay range: $35,200 per year. Hours: Monday 10:30 am – 6:00 pm; Tuesday‑Friday 8:30 am – 4:00 pm; 35 hours per week.
Seniority Level Entry Level
Employment Type Full‑time
Job Function Other
Industry Non‑profit Organizations
Equal Opportunity Statement PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.
#J-18808-Ljbffr