Lumen
Public Sector Customer Success & Revenue Advocate
Lumen, Richmond, Virginia, United States, 23214
A telecommunications leader is seeking a Customer Engagement Advocate II in Richmond, VA to manage post-sale activities and provide sales support for complex communications products. The ideal candidate will have 3+ years of experience in a customer-facing role, strong negotiation skills, and the ability to develop long-term business relationships. Responsibilities include managing customer interactions, supporting sales objectives, and project managing installations and service changes. Join us to help connect our customers efficiently and effectively.
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