First State Bank
Personal Banker I
at
First State Bank
- Join to apply.
First State Bank’s mission is to treat the community as our home, customers as our neighbors, employees as our family, and by doing so create value for our shareholders. Our core values are: Genuinely Care, Trust, Relentless Improvement and Accountability. All FSB employees perform their daily job responsibilities following these guiding principles.
Summary Responsible for teller and new account transactions, cross‑selling bank products/services, and resolving customer service issues. Process new accounts and transactions with accuracy and efficiency while delivering a professional customer service experience.
Essential Duties & Responsibilities
Processing deposit & withdrawal transactions
Balancing cash drawer and TCR (Teller Cash Recycler)
Detecting & reporting fraudulent or suspicious activities
Evaluating customer needs to suggest appropriate bank products & services
Opening & processing all available new account types
Taking wire requests
Assisting customers:
Debit card and internet banking services
Check ordering, stop payments, and closing accounts
Problem resolutions & special requests
Performing other miscellaneous customer service functions
Cross‑training other staff members
Understanding loan options, including terms and rates
Consumer loan application process
Complete in‑branch closing process for consumer loan customers
Knowledge, Skills & Abilities
Customer and personal service – knowledge of principles and processes for providing service, including needs assessment, meeting quality standards, and evaluating satisfaction.
English language – knowledge of structure, content, spelling and grammar.
For bilingual positions – must be proficient in both English and Spanish.
Mathematics – knowledge of arithmetic, algebra and their applications.
Excellent attention to detail.
Job Specifications
Oral comprehension – listens and understands information presented orally.
Oral expression – communicates clearly when speaking.
Problem sensitivity – recognizes when something is wrong and丝 knows steps to correct.
Information ordering – arranges items/actions according to rules.
Number facility – performs quick, accurate arithmetic.
Speech clarity – speaks clearly in person or over the phone.
Near vision – reviews customer information on computer andisumik documents.
Speech recognition – identifies and understands speech.
Mathematical reasoning – chooses the right method to solve problems.
Reading comprehension outpatient – understands written sentences and paragraphs in work documents.
Physical requirements:
Lifting – minimum 10 lb up to 3‑4 ft.
كتوبر standing/sitting – remain in stationary positions 75 % of the business day.
Dexterity – operate computer and office machinery.
Hearing – exchange accurate information.
Active learning – understands implications of new information and learns technical material.
Other Duties as Assigned inger Information Disclosure This job description is subject to change at any time.
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Industry Banking
#J-18808-Ljbffr
at
First State Bank
- Join to apply.
First State Bank’s mission is to treat the community as our home, customers as our neighbors, employees as our family, and by doing so create value for our shareholders. Our core values are: Genuinely Care, Trust, Relentless Improvement and Accountability. All FSB employees perform their daily job responsibilities following these guiding principles.
Summary Responsible for teller and new account transactions, cross‑selling bank products/services, and resolving customer service issues. Process new accounts and transactions with accuracy and efficiency while delivering a professional customer service experience.
Essential Duties & Responsibilities
Processing deposit & withdrawal transactions
Balancing cash drawer and TCR (Teller Cash Recycler)
Detecting & reporting fraudulent or suspicious activities
Evaluating customer needs to suggest appropriate bank products & services
Opening & processing all available new account types
Taking wire requests
Assisting customers:
Debit card and internet banking services
Check ordering, stop payments, and closing accounts
Problem resolutions & special requests
Performing other miscellaneous customer service functions
Cross‑training other staff members
Understanding loan options, including terms and rates
Consumer loan application process
Complete in‑branch closing process for consumer loan customers
Knowledge, Skills & Abilities
Customer and personal service – knowledge of principles and processes for providing service, including needs assessment, meeting quality standards, and evaluating satisfaction.
English language – knowledge of structure, content, spelling and grammar.
For bilingual positions – must be proficient in both English and Spanish.
Mathematics – knowledge of arithmetic, algebra and their applications.
Excellent attention to detail.
Job Specifications
Oral comprehension – listens and understands information presented orally.
Oral expression – communicates clearly when speaking.
Problem sensitivity – recognizes when something is wrong and丝 knows steps to correct.
Information ordering – arranges items/actions according to rules.
Number facility – performs quick, accurate arithmetic.
Speech clarity – speaks clearly in person or over the phone.
Near vision – reviews customer information on computer andisumik documents.
Speech recognition – identifies and understands speech.
Mathematical reasoning – chooses the right method to solve problems.
Reading comprehension outpatient – understands written sentences and paragraphs in work documents.
Physical requirements:
Lifting – minimum 10 lb up to 3‑4 ft.
كتوبر standing/sitting – remain in stationary positions 75 % of the business day.
Dexterity – operate computer and office machinery.
Hearing – exchange accurate information.
Active learning – understands implications of new information and learns technical material.
Other Duties as Assigned inger Information Disclosure This job description is subject to change at any time.
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Industry Banking
#J-18808-Ljbffr