Rush Enterprises, Inc
Join to apply for the
Service Advisor
role at
Rush Enterprises, Inc 2 days ago Be among the first 25 applicants Join to apply for the
Service Advisor
role at
Rush Enterprises, Inc The
Service Advisor
sells and schedules needed service work on commercial trucks and equipment for the dealership service department.
Rush Truck Centers
opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a
rewarding career
as a leader in the transportation industry.
Grow with us
as we continue to expand our network of locations and services.
Responsibilities:
Gather customer complaint details and expectations. Perform vehicle walk around inspection, verify vehicle information. Connect to J-Pro and perform on the spot vehicle diagnostics. Print report. Refer to service history (IE:SIR), recommend additional needed service. Advise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturer’s specifications. Write up customer’s vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customer’s signature. Establish “promised time” based on shop workflow, communicate with foreman. Establish customer’s method of payment. Obtain credit approval, if necessary. Create repair order in the business system, create repair order file and secure service input card with customer signatures in standardized repair order jacket. Check on progress of repair throughout the day. Contact customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Benefits:
We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
Basic Qualifications:
High school diploma or general education degree (GED). One year service experience; or equivalent experience and/or education. Appropriate manufacturer training. Valid CDL license. Driving record that will allow insurability by the company’s carrier.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.
Minimum Pay Rate
USD $50,000.00/Yr.
Maximum Pay Rate
USD $65,000.00/Yr. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Other Industries Truck Transportation Referrals increase your chances of interviewing at Rush Enterprises, Inc by 2x Get notified about new Service Advisor jobs in
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Service Advisor
role at
Rush Enterprises, Inc 2 days ago Be among the first 25 applicants Join to apply for the
Service Advisor
role at
Rush Enterprises, Inc The
Service Advisor
sells and schedules needed service work on commercial trucks and equipment for the dealership service department.
Rush Truck Centers
opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a
rewarding career
as a leader in the transportation industry.
Grow with us
as we continue to expand our network of locations and services.
Responsibilities:
Gather customer complaint details and expectations. Perform vehicle walk around inspection, verify vehicle information. Connect to J-Pro and perform on the spot vehicle diagnostics. Print report. Refer to service history (IE:SIR), recommend additional needed service. Advise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturer’s specifications. Write up customer’s vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customer’s signature. Establish “promised time” based on shop workflow, communicate with foreman. Establish customer’s method of payment. Obtain credit approval, if necessary. Create repair order in the business system, create repair order file and secure service input card with customer signatures in standardized repair order jacket. Check on progress of repair throughout the day. Contact customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Benefits:
We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
Basic Qualifications:
High school diploma or general education degree (GED). One year service experience; or equivalent experience and/or education. Appropriate manufacturer training. Valid CDL license. Driving record that will allow insurability by the company’s carrier.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.
Minimum Pay Rate
USD $50,000.00/Yr.
Maximum Pay Rate
USD $65,000.00/Yr. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Other Industries Truck Transportation Referrals increase your chances of interviewing at Rush Enterprises, Inc by 2x Get notified about new Service Advisor jobs in
Hickory, NC . Veterinary Client Service Representative
Customer Service Rep(08846) - 508 10th Street NW
Customer Service Rep(05569) - 3204 Springs Rd. NE
Planet Fitness PT Customer Service Representative
Customer Service Rep(05568) - 1131 2nd St NE
Connellys Springs, NC $10.00-$12.00 6 days ago Granite Falls, NC $10.00-$12.00 6 days ago Lead Customer Service Representative, Full or Part Time
Customer Service Representative, Full or Part Time
Customer Service Rep(07421) - 2020 Connelly Springs Rd
Client Service Representative Veterinary Hospital at the Lake
Sherrills Ford, NC $14.50-$15.50 4 weeks ago Customer Service Rep(05560) - 1247 Burkemont Avenue
Customer Service Rep(05567) - 1563 E Union St
Customer Service Rep(08972) - 2310 n hwy 16
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr