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MSS Solutions, LLC

Cybersecurity Analyst

MSS Solutions, LLC, Charlotte, North Carolina, United States, 28245

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A career at MSS is not just a job — it’s collaborating with the best talent in the business. It’s having a part in building a better future. It’s making a difference in people’s lives.

The success of MSS is a direct reflection of the dedication, passion, and hard work of our team. Since 1996, MSS has taken pride in retaining some of the best talent in the industry by promoting a culture of respect, collaboration, and empowerment.

The well-being of our team members, including their health and financial security, is important to us. We take care of our team by offering market competitive benefits to all eligible employees.

MSS offers opportunities for students to explore the field of mechanical construction, security, controls, and fire & life safety. If you think this is the right path for you, we’d love to talk to you about our internship program. As an intern, you’ll have a chance to learn hands‑on the functional skills necessary to be successful in the industry.

MSS also offers DOL registered apprenticeship opportunities in North and South Carolina for:

Developing a construction workforce in our communities is crucial for the future of the industry. MSS is proud to take part in skilled trades training and mentorship programs by partnering with local groups committed to developing highly trained trades people.

Come grow with us! Are you looking for a career and not just a job? If so, we have many opportunities available. We strive to solve problems through passion and integrity and we’re looking for talented and creative people like you to help determine our company’s future.

As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Cybersecurity Analyst. If you are an experienced IT professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!

Roles and Responsibilities

Manage and respond to security incident tickets via ServiceNow (or similar).

Monitor and analyze security alerts, logs, events, and system activity using SIEM, IDS/IPS, and other advanced security technologies.

Investigate, validate, and escalate potential security incidents; support containment, eradication, and recovery efforts as part of the incident response process.

Perform in‑depth root‑cause analysis, including malware forensics, system behavior analysis, and post‑incident reporting.

Create and maintain security reports such as risk management decision items, incident reports, HR investigations and lost/stolen assets.

Maintain business impact analysis and participate on business continuity and disaster recovery teams.

Develop Disaster Recovery procedures for security functions.

Conduct routine vulnerability scans, and configuration compliance checks across MSS environments.

Conduct Penetration testing and remediation. Perform regulatory compliance testing when required.

Assist with prioritizing, tracking, and validating remediation efforts with internal teams. Experience correlating incidents across assets in the environment is beneficial.

Collaborate closely with IT Infrastructure, Networking, and Engineering teams to deploy security patches, harden configurations, and mitigate active threats.

Capture, dissect, and interpret network packets using Wireshark or similar tools; identify malicious behavior, protocol anomalies, and lateral movement activity.

Maintain strong working knowledge of IDS/IPS technologies (Cisco, Snort, Suricata, etc.) including rule tuning, signature management, and alert interpretation.

Develop, maintain, and enhance security controls aligned to frameworks such as

NIST CSF, CIS CSC v8, and ISO 27001 .

Assist in drafting, updating, and enforcing information security policies, procedures, standards, and runbooks.

Contribute to enterprise security awareness, including phishing simulations, training campaigns, and user‑education initiatives.

Provide guidance to employees and technical teams on secure practices, threat prevention, and emerging risks.

Maintain and support security technologies such as endpoint protection/EDR, firewalls, IDS/IPS, DLP, MFA, encryption systems, and email security platforms.

Recommend enhancements to tooling, automation, and workflows to strengthen MSS’s defensive capabilities.

Perform additional cybersecurity and IT security duties as assigned by company leadership.

Respond to and resolve Identity and Access Management (IAM) and Privilege Access Management (PAM) related activities and service requests within defined Service Level Agreements (SLA’s).

Other such duties and responsibilities as assigned by the Company from time to time.

Qualifications and Requirements

Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field; or equivalent hands‑on experience.

Active Networking/cybersecurity certifications (for example, Network +, Security +, CEH, CISSP or CISM certification, GIAC)

5+ years of recent professional experience in cybersecurity, network security, SOC operations, or a similar technical security role in an enterprise IT environment.

5+ years of working knowledge of IPS/IDS systems, including configuration, tuning, signature analysis, and threat detection methodologies.

Hands‑on experience with:

SIEM platforms (e.g., Splunk, Sentinel, LogRhythm)

Vulnerability management tools (Nessus, Qualys, Rapid7)

EDR/XDR technologies (SentinelOne/Deep Visibility, Microsoft Defender)

Firewall and network security technologies

Advanced ability to capture, analyze, and decipher packet captures using tools such as Wireshark, tcpdump, or Zeek, with the ability to identify malicious payloads, C2 communication, and protocol irregularities.

Understanding of modern security threats, MITRE ATT&CK, malware techniques, and TTPs.

Strong analytical, troubleshooting, documentation, and root‑cause analysis skills.

Ability to work effectively under pressure, respond to time‑sensitive events, and manage multiple priorities simultaneously.

Experience in risk assessment, risk management and implementing security solutions is an asset.

Excellent written and verbal communication skills, including concise technical documentation and executive‑level reporting.

Ability to collaborate effectively with cross‑functional teams and communicate complex topics to both technical and non‑technical audiences.

Strong initiative, problem‑solving mindset, and commitment to continuous learning.

Lift up to 50lbs, be able to climb ladders and work in environments such as under desks and small data closets.

Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in‑person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 50 lbs. occasionally, 5‑10 lbs. frequently to lift/carry/move objects, files and documents.

Must successfully pass a background check and drug test.

Work Environment Work is performed in an office environment with air conditioning and bright lights.

Benefits At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:

401k with Employer Contributions

PTO

Paid Holidays

Employee Assistance Program

Long‑term Disability

Short‑term Disability

Flexible Spending Plan

Health Savings Plan

Additional Notes

If you are unable to apply electronically and require an accommodation, please contact HRAdmin@msssolutions.com

MSS Solutions, LLC is an equal opportunity employer and a drug‑free environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

MSS Solutions, LLC is an EQUAL OPPORTUNITY EMPLOYER and a DRUG‑FREE ENVIRONMENT. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

As required by the Transparency in Coverage Rules (TiC) as part of the Consolidated Appropriations Act of 2021 (CAA), Machine Readable files are made available publicly for all self‑insured group health plans administered by Healthgram, Inc. Healthgram Inc. is a third‑party administrator of self‑insured plans. Click Here to access MSS’ machine readable files .

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