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Cambridge Investment Research

Salesforce Administrator

Cambridge Investment Research, Phoenix, Arizona, United States, 85003

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# **Job Summary**# **Key Deliverables and Responsibilities** At Cambridge, we are committed to helping advisors build thriving businesses and deliver meaningful outcomes to their clients. You’ll join a culture rooted in kindness, collaboration, and continual growth—where your work directly contributes to the success of independent financial professionals nationwide. Cambridge is more than a financial solutions firm. It’s a place where your career and passion intersect. Realize your potential, make a positive impact, and discover your Something Wonderful!**Job Overview:** The Salesforce Administrator will manage Salesforce configuration, data integrity, Experience Cloud sites, and Copado-based DevOps processes across all environments (Dev, QA/UAT, Sandbox, Production) while ensuring compliance with security policies.**JOB DESCRIPTION:****What You’ll Do:****Salesforce System Administration*** Customize Salesforce features such as objects, fields, validation rules, profiles, roles, and permissions.* Execute daily admin operations: manage users, permissions, licenses, and troubleshoot issues.* Communicate system updates, coach users, and drive adoption of new functionalities.**Copado & DevOps Administration*** Maintain and administer Copado within the Salesforce org, managing user access, deployment pipelines, and automation.* Oversee multi-environment deployment pipelines (Dev → QA/UAT → Prod) and integrate with Git version control.* Collaborate with developers and business analysts for release planning and execution.* Establish, document, and enforce Change & Configuration Management standards.**Data Management & Integration*** Conduct data operations using Salesforce utilities (Workbench, Data Loader).* Ensure data integrity and quality across Salesforce objects.* Manage OwnBackup processes for sandbox seeding, backups, and data recovery.* Monitor and address integration errors or exceptions.**Experience Cloud Administration*** Configure and maintain Experience Cloud sites and communities.* Manage user access, permissions, and sharing settings for external users.* Ensure branding, navigation, and functionality align with business requirements.* Troubleshoot Experience Cloud issues and optimize performance.# **What We Are Looking For*** 3+ years in Salesforce Admin/DevOps roles.* 3+ years of Copado administration and DevOps experience.* Experience with development using Lightning Web Components (LWC), Apex, or Flow.* Experience with Salesforce Data Management and Experience Cloud configuration.* Hands-on with OwnBackup, Workbench, Data Loader, and basic Apex understanding.* Familiarity with Git version control and branching models.* Strong communication, documentation, training, and mentoring abilities.**Preferred Qualifications:*** Salesforce Administrator Certification (ADM‑201) strongly recommended.* Copado Certified Administrator or Consultant credentials preferred.**Location:** Phoenix, AZ or Fairfield, IA – Hybrid in-office 3 days/week**Salary Range:** $85,000 - 95,000/yearCambridge has competitive benefits and promotes a work/life balance to encourage individual success.* Premium benefit package including medical, vision, dental, life and long-term disability insurance* Vacation/sick time* 401K retirement plan with company matching program* Eleven paid holidaysYou can find more details about our comprehensive benefits package **Company Overview:**At Cambridge, our purpose is simple: to make a difference in the lives of our financial advisors, their clients, and our associates. Founded in 1981, we have 45 years of experience supporting independent financial advisors with industry-leading tools, compliance, and transition services. Guided by our core values—integrity, commitment, flexibility, and kindness—we put financial advisors first in every decision we make.Cambridge is an internally controlled, growth-focused independent broker-dealer, ranked among the largest and fastest-growing firms in the industry. With home offices in Fairfield, Iowa, and Phoenix, Arizona, and a nationwide reach, our 900 associates maintain a 4:1 advisor-to-associate ratio to ensure personalized service.Our community of over 4,000 producing financial advisors includes diverse business models—RIA, corporate RIA, hybrid, fee-only, and brokerage—and offers a broad selection of investment solutions with no proprietary products.For further information about Cambridge, please visit #J-18808-Ljbffr