Senior Global Workforce Strategy Lead – Utilities & BPO

A leading recruitment firm seeks a Senior Workforce Manager in Detroit, MI, to drive workforce capacity planning and manage operations with BPO partners in Central America and the Philippines. This role emphasizes strategic planning, regulatory compliance, and large-scale project management. Ideal candidates will have substantial utility operations experience and a solid background in customer service technologies. A collaborative and leadership-driven environment with visibility to senior leadership awaits. #J-18808-Ljbffr