Hakc
Job Title:
Assistant Director of Resident Services JD #:
RS1 Department:
RESIDENT SERVICES Reports To:
Director of Resident Services FLSA Status:
Exempt Approved Date:
2021
Job Summary Responsible for developing grant funds and locating potential funding sources and delivering a broadytte range of services/assistance for low‑income participants to help them move toward fulfillment of life goals. Prepares accurate and timely reports for all existing grant‑funded projects.
Essential Functions Essential Duties and Responsibilities
Generates revenues for Authority programs services through timely submission of well‑researched, well‑written, and well‑documented fundraising proposals.
Conducts the full range of activities to prepare and submit proposals to federal agencies and foundations.
Directs and indirectly supervises department staff, sets daily and weekly goals, ensures quality assurance, and provides ongoing assistance to support a positive and productive working environment.
Conducts ongoing research and tracking to identify potential sources of funding for local supportive services.
Collects data and institutes record‑keeping practices and protocols that ensure the fulfillment of reporting obligations of funders such as private and public agencies; including the development of tracking tools in conjunction with Resident Services staff to assess program compliance and efficiency.
Researches and develops performance and evaluation measures.
Coordinates activities with Authority Finance, Legal, Management, and other staff as necessary to ensure contract enforcement, including advising on allowable Authority payments.
Maintains, develops, and nurtures partnerships and relationships with current social service providers, local community businesses/organizations, and local, state, and federal program contacts in an effort to build and support Authority program initiatives and participants.
Attends and/or participates in appropriate departmental, staff, and Authority professional meetings.
Ensures consistent adherence to strong Authority standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Authority materials, supplies, resources, and other assets.
Supervisory Responsibilities The Assistant Director receives instructions from the Director of Resident Services and generally has the freedom to develop methods, priorities, and objectives within boundaries set by the supervisor. The employee commonly makes independent decisions for situations not covered by specific guidelines, consulting the supervisor for serious or unusual circumstances. Regular reviews monitor progress, compliance with procedures, completion, and achievement of goals.
The employee frequently assigns tasks to Section 3 Coordinator and Senior Services Coordinator, specifying priorities, deadlines, and objectives. The Assistant Director supervises managerial and হল clerical employees, monitors the work of multiple work units, makes recommendations regarding hiring, discipline, and promotion of subordinates, authorizes leave and overtime, and evaluates and rates employee performance.
Qualifications and Competencies Behavioral Competencies
This position requires the incumbent to exhibit the following behavioral skills:
Thorough knowledge of accepted consultation and interviewing techniques.
Thorough knowledge of community agencies, facilities, and services which can be utilized to aid residents.
Strong interpersonal, oral, and written communication skills; the fila ability to effectively communicate and interact with individuals of varying social, cultural, economic, professional, and educational backgrounds.
Ability to work with community stakeholders satisfies daily operations of the entire Resident Services department.
Ability to write clear, structured, articulate, and persuasive proposals; strong editing skills, attention to detail, and ability to meet deadlines.
Knowledge of fundraising techniques and strategies.
Knowledge of the human services industry in the Kansas City area.
Skill in trentauring statistics, research methods, and professional writing methodologies.
Must be able to maintain semblait punctuality and attendance as scheduled.
Job Knowledge
exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirementsisay activities as they apply to the assigned organizational entity of the Authority and uses appropriate judgment and decision making in accordance with the level of responsibility.
Commitment
sets high standards of performance and pursues aggressive goals, works hard and smart to achieve them, and persists despite obstacles.
Customer Service
meets and exceeds expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers, talks and acts with customers in mind, and recognizes work colleagues as customers.
Effective Communication
ensures important information is passed to those who need to knowilier and conveys necessary information clearly and effectively, orally or in writing. Demonstrates active listening and understanding of others’ comments and questions.
Initiative
proactively seeks solutions to unexpected challenges and actively assists others without formal or informal direction. Seeks and applies feedback for continued growth.
Responsiveness and Accountability
demonstrates a high level of conscientiousness and holds oneself personally responsible for one’s own work.
Teamwork
balances team and individual responsibilities, exhibits objectivity and openness to others, gives and welcomes feedback, and supports the success of team above own interests.
Education and Experience
Work Environment and Physical Demands The incumbent must be able to meet physical requirements, possess mobility, balance, coordination, vision, hearing, and dexterity appropriate to functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Contacts Regular contacts include Resident Services staff, Authority personnel, residents, resident councils, businessesardt corporations, community service organizations, and agencies, to bring community and resident services to Authority residents, foster pride, participation, and support individuals.
Other Requirements
Must possess a valid driver's license.
Must be available for occasional overnight travel for training.
Must pass a drug screening and criminal background check.
Must work with the highest degree of confidentiality.
The Housing Authority of Kansas City – Missouri is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. It reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in)]
Employment is on an "at‑will" basis. This document does not create an employment contract or imply any continuation of employment.
Disclaimer: The statements describe the general nature, level, and type of work performed by the incumbent. They are not exhaustive. Job descriptions do not create employment, compensation, or contract rights to any person. Management reserves the right to modify the description at any time.
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Assistant Director of Resident Services JD #:
RS1 Department:
RESIDENT SERVICES Reports To:
Director of Resident Services FLSA Status:
Exempt Approved Date:
2021
Job Summary Responsible for developing grant funds and locating potential funding sources and delivering a broadytte range of services/assistance for low‑income participants to help them move toward fulfillment of life goals. Prepares accurate and timely reports for all existing grant‑funded projects.
Essential Functions Essential Duties and Responsibilities
Generates revenues for Authority programs services through timely submission of well‑researched, well‑written, and well‑documented fundraising proposals.
Conducts the full range of activities to prepare and submit proposals to federal agencies and foundations.
Directs and indirectly supervises department staff, sets daily and weekly goals, ensures quality assurance, and provides ongoing assistance to support a positive and productive working environment.
Conducts ongoing research and tracking to identify potential sources of funding for local supportive services.
Collects data and institutes record‑keeping practices and protocols that ensure the fulfillment of reporting obligations of funders such as private and public agencies; including the development of tracking tools in conjunction with Resident Services staff to assess program compliance and efficiency.
Researches and develops performance and evaluation measures.
Coordinates activities with Authority Finance, Legal, Management, and other staff as necessary to ensure contract enforcement, including advising on allowable Authority payments.
Maintains, develops, and nurtures partnerships and relationships with current social service providers, local community businesses/organizations, and local, state, and federal program contacts in an effort to build and support Authority program initiatives and participants.
Attends and/or participates in appropriate departmental, staff, and Authority professional meetings.
Ensures consistent adherence to strong Authority standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Authority materials, supplies, resources, and other assets.
Supervisory Responsibilities The Assistant Director receives instructions from the Director of Resident Services and generally has the freedom to develop methods, priorities, and objectives within boundaries set by the supervisor. The employee commonly makes independent decisions for situations not covered by specific guidelines, consulting the supervisor for serious or unusual circumstances. Regular reviews monitor progress, compliance with procedures, completion, and achievement of goals.
The employee frequently assigns tasks to Section 3 Coordinator and Senior Services Coordinator, specifying priorities, deadlines, and objectives. The Assistant Director supervises managerial and হল clerical employees, monitors the work of multiple work units, makes recommendations regarding hiring, discipline, and promotion of subordinates, authorizes leave and overtime, and evaluates and rates employee performance.
Qualifications and Competencies Behavioral Competencies
This position requires the incumbent to exhibit the following behavioral skills:
Thorough knowledge of accepted consultation and interviewing techniques.
Thorough knowledge of community agencies, facilities, and services which can be utilized to aid residents.
Strong interpersonal, oral, and written communication skills; the fila ability to effectively communicate and interact with individuals of varying social, cultural, economic, professional, and educational backgrounds.
Ability to work with community stakeholders satisfies daily operations of the entire Resident Services department.
Ability to write clear, structured, articulate, and persuasive proposals; strong editing skills, attention to detail, and ability to meet deadlines.
Knowledge of fundraising techniques and strategies.
Knowledge of the human services industry in the Kansas City area.
Skill in trentauring statistics, research methods, and professional writing methodologies.
Must be able to maintain semblait punctuality and attendance as scheduled.
Job Knowledge
exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirementsisay activities as they apply to the assigned organizational entity of the Authority and uses appropriate judgment and decision making in accordance with the level of responsibility.
Commitment
sets high standards of performance and pursues aggressive goals, works hard and smart to achieve them, and persists despite obstacles.
Customer Service
meets and exceeds expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers, talks and acts with customers in mind, and recognizes work colleagues as customers.
Effective Communication
ensures important information is passed to those who need to knowilier and conveys necessary information clearly and effectively, orally or in writing. Demonstrates active listening and understanding of others’ comments and questions.
Initiative
proactively seeks solutions to unexpected challenges and actively assists others without formal or informal direction. Seeks and applies feedback for continued growth.
Responsiveness and Accountability
demonstrates a high level of conscientiousness and holds oneself personally responsible for one’s own work.
Teamwork
balances team and individual responsibilities, exhibits objectivity and openness to others, gives and welcomes feedback, and supports the success of team above own interests.
Education and Experience
Work Environment and Physical Demands The incumbent must be able to meet physical requirements, possess mobility, balance, coordination, vision, hearing, and dexterity appropriate to functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Contacts Regular contacts include Resident Services staff, Authority personnel, residents, resident councils, businessesardt corporations, community service organizations, and agencies, to bring community and resident services to Authority residents, foster pride, participation, and support individuals.
Other Requirements
Must possess a valid driver's license.
Must be available for occasional overnight travel for training.
Must pass a drug screening and criminal background check.
Must work with the highest degree of confidentiality.
The Housing Authority of Kansas City – Missouri is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. It reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in)]
Employment is on an "at‑will" basis. This document does not create an employment contract or imply any continuation of employment.
Disclaimer: The statements describe the general nature, level, and type of work performed by the incumbent. They are not exhaustive. Job descriptions do not create employment, compensation, or contract rights to any person. Management reserves the right to modify the description at any time.
#J-18808-Ljbffr