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Cencora

Inside Sales Specialist (SmartSource)

Cencora, Guaynabo, Guaynabo, us, 00965

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Summary Under supervision of the Inside Sales Supervisor, the Inside Sales Specialist is responsible for executing a variety of outbound Inside Sales calls to established customers and prospects in the independent, retail and chain business segments. This includes new business development, territory and pipeline management, and selling products and promotions to expand and retain existing business. The ideal candidate is a self‑motivated hunter driven to win new business and grow existing customers’ revenue.

Primary Duties and Responsibilities

Conducts outbound tele sales calls to targeted groups of customer accounts

Develops and maintains strong customer relationships with an assigned group of customer accounts

Conducts prospecting calls to recruit customers interested in doing business with the Company

Accesses inventory and order entry platform to assist customers with product needs

Participates in daily team huddles and role‑play business scenarios

Enters and maintains integrity of data in company CRM software programs

Complies with all appropriate policies, procedures, safety rules and regulations

Supports the Inside Sales Team and performs related duties as assigned

Meets performance standards including call productivity, account coverage, new business development, customer retention, sales growth and collection of competitive data

Required Skills and Experience

Requires 1‑2 years of experience (could include internship) of selling to customers in a commission‑based environment (not customer service)

Exposure to fields such as business administration, accountancy, sales and marketing

Hunter mentality with the drive to continually seek out business

Strong interpersonal skills; ability to make personal connections with customers

Articulate and courteous phone manner; ability to actively listen to others

Good mathematical skills. Good decision‑making skills

Strong time management skills; ability to manage multiple tasks without sacrificing quality or timeliness of work

Ability to work effectively in a team environment

Strong organizational skills; attention to detail

Good computer skills; Microsoft Word, Excel, and CRM experience

Work Environment

The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

The noise level in the work environment is generally moderate to noisy

Physical and Mental Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing

Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus

75% or more time is spent looking directly at a computer

75% or more time is spent interacting with customers on the telephone

Associate is occasionally required to stand, walk (or otherwise be mobile)

Ability to deal with stressful situations as they arise

Schedule Full time

Seniority Level Entry level

Employment Type Full‑time

Job Function Sales and Business Development

Industries Hospitals and Health Care

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