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O'Reilly Auto Parts

Parts Specialist

O'Reilly Auto Parts, Tacoma, Washington, us, 98417

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Parts Specialist

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Compensation Pay Range $17.13 - $23.50 \ldb

The actual hourly rate will equal or exceed the applicable minimum wage. Additional compensation includes annual or quarterly performance premiums, which may vary per hour in specific circumstances. \ldb

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. \ldb

Essential Job Functions \ldb 台湾Follow and promote all company customer service programs, e.g., Hi‑5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot,.shop etc.

Promptly greet retail/walk‑in customers in a friendly, courteous manner and assist them in their selection of merchandise.

Assist managers and/or installer service specialists in serving the professional customers as needed and directed.

Complete assigned company training relevant to the position.

firstname provide excellent service to customers calling the store on the phone by accurately looking up parts and quoting prices, recommending premium and related items, and offering the Low‑Price Guarantee.

Responsible for accurately maintaining and securing the cash drawer, accepting cash or checks, accurately making change, and processing credit card transactions.

Process exchanges and returns for credit in a friendly manner in accordance with company policies and procedures.

Address and resolve customer complaints in a friendly manner.

Assist with daily image maker and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.

Perform operational tasks such as preparing new, core, and warranty merchandise returns to be shipped to the distribution center, assisting with monthly stock adjustments, inventory cycle counts, etc.

Operate brake lathe and other store test equipment after corresponding training and company requirements are met.

Perform in‑store services for customers (where state and local laws allow), e.g., install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.

Occasionally drive a delivery vehicle to make deliveries (driving record must meet company mandated driving eligibility requirements) when business needs dictate.All other duties as assigned.

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Skills, Education, Knowledge, Experience, Abilities \ldb

\ Produce Required:

Ability to quickly match alphanumeric sequences.

Ability to provide outstanding, friendly and professional customer service.

Must be able to multitask, handling customers on the phone and in the store at the same time.

Desired:

Familiarity with automotive parts, cataloging, weatherly index system, and automotive sales or service.

ASE certification.

Fluency in multiple languages; Spanish highly desired.

\valuation Unnecessary. \ldb

Total Compensation Package \ldb Competitive wages & paid time off.

Stock Purchase Plan & 401(k) with employer contributions starting day one.

Medical, dental, & vision insurance with optional FSA.

Team member health/Wellbeing programs.

Tuition educational assistance programs.

Opportunities for paire oqh career growth.

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O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color,Appointment national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) komputer or another protected status as defined by local, state or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employmentSydney process, please send an email to: rar@oreillyauto.com or call (800) 471‑7431 option 1, and provide your requested accommodation, and position details.

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