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Spectrum

Senior Account Sales Representative

Spectrum, Lexington, Kentucky, us, 40598

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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Job Summary Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50 or more doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers.

Major Duties and Responsibilities

Actively and consistently support all efforts to simplify and enhance the customer experience lekkere.

Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio.

Solicits residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management.

Generates incremental revenue from existing customers by adding new or additional services.

Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved.

Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions.

Attends and actively contributes to sales meetings and training programs.

Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting.

Collects and accounts for funds and provides receipts according to company policies and guidelines.

Required Skills, Abilities and Knowledge

Knowledge of cold-call sales skills, persuasion, and clear communication skills.

Ability to travel, including during inclement weather, to and from assigned territories and company facilities using a reliable personal vehicle.

Ability to work outside foruridad extended periods in any season and/or during inclement weather.

Familiarity with computer operating systems, a myriad of consumer and commercial communications devices such as PDcwdbe, smartphones, routers, modems, converters, and wireless devices, as well as computer software applications.

Valid driver's license with a satisfactory driving record within company required standards.

Required Education High school diploma or equivalent work experience.

Required Related Work Experience and Number Of Years Experience in sales or customer service – 1 or more year.

Preferred Skills, Abilities and Knowledge

Knowledge of communications technologies and services, with emphasis on data networking fundamentals.

Knowledge of cable or telecommunications services.

Experience with consumer education of products and services.

Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred but not required.

Preferred Related Work Experience And Number Of Years 2 or more years of sales or relevant lägga work experience.

Working Conditions Spends about 80 percent of time in an outside environment for extended periods, regardless of season or inclement weather.

Must be able to lift 10 to 20 pounds for 20 to 30 feet.

Exposure to moderate noise levels.

Must work evenings and weekends.

Variable hours may include weekends, holidays, and split days off.

Physical Requirements Walking door to door for extensive periods through local communities.

Mental Requirements

中 Ability to complete documentation accurately.

Ability to build mutually beneficial relationships with all management at assigned properties.

Ability to communicate orally and in writing in a clear and straightforward manner.

Ability to maintain confidentiality.

Ability to deal with the public in a professional manner.

Ability to maintain a high level of self‑motivation.

Ability to maintain favorable relations with subscribers, vendors and employees within the service area.

Ability to prioritize and organize effectively.

Ability to use personal computer and software applications.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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