Otis Elevator Co.
Sr Manager, Service Sales
– Otis Elevator Co.
Date Posted:
2026-01 development date 2026-01-05
Country:
United States of America
Location:
OT335: SA - LOS ANGELES, CA 2701 Media Center Drive, Los Angeles, CA, 90065 USA
We are made to MOVE you. Moving 2.3 billion people a day, Otis is the World’s leading provider of elevators, escalators, and walkways. We give people freedom to connect in a taller, faster, smarter world.
Otis Elevator Company is searching for a highly motivated
Sr Manager, Service Sales
to lead a high-performing team within the Los Angeles operating territory.
The Service Sales Manager manages all sales processes, provides direction for continuous improvement initiatives, and meets or exceeds the operating territory’s (OT) business objectives. This role leads the Service Sales colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio. It reports directly to the General Manager in Los Angeles.
Leadership Impact
Partner with and support the Los Angeles General Manager in all areas of service sales to develop and implement the operating territory service sales business plan for both financial and non‑financial objectives
Build the OT’s service sales plan in partnership with bijvoorbeeld the General Manager and Sales Enablement teams, managing standardised sales processes and tools
Expand customer portfolio and unit count while providing best‑in‑class partnership and support, leading to growth of business and increased customer loyalty in service and repair
Foster and sustain meaningfulsko commercial relationships with all customers and consultants through strategic sales representative assignments and strong relationships
Lead the resolution of all customer issues within the OT as the key point of escalation, including collection efforts and contractual disputes
Identify key prospective customers within the OT and manage all accounts regarding any at‑risk or cancellations
Coach, mentor, and develop the Service Account Managers through aligned sales goals and performance tied to targets and KPIs
Education
Bachelor’s degree highly desired, with 5 years of experience
High school or equivalent, plus 10 years of relevant experience
Knowledge of product and product application, service techniques and procedures, ability to understand financial statements, and legal awareness of contract terms and conditions
Work Experience
Multiple years of experience in varied assignments within a company, the elevator industry, or another service‑oriented business
5+ years of business‑to‑business оид sales experience
5+ years of people‑leadership experience in the elevator industry or related field
Proven experience with financial statements, commercial contracts, and overall product knowledge
Track record of meeting financial goals and objectives
Basic Qualifications
5+ years of elevator industry management experience strongly preferred
Ability to work in a highly team‑oriented and dynamic environment
Strong written and verbal communication skills to develop expectations and relationships with internal and external customers
Self‑motivated, able to manage multiple simultaneous projects and responsibilities
Technically comfortable with Microsoft‑based software
Strong leadership, goal‑oriented, with excellent time management and organizational skills
Knowledge and strict enforcement of company EH&S policy and processes
Benefits
Opportunity to work for an industry‑leading brand with historic legacy
Real commitment to career progression with funded study schemes such as the Employee Scholarship Program
401(k) plan with generous company match and automatic retirement contribution; comprehensive medical, prescription drug, dental, and vision coverage \ấ Three weeks of paid vacation, paid company holidays, and paid sick leave
Employee assistance and wellness incentive programs
Life insurance and disability coverage
Voluntary benefits: legal, pet, home, and auto insurance options
Generous birth/adoption and parental leave benefits, and adoption assistance
Tuition reimbursement program
Recognition and spot performance bonuses
Salary Transparency The salary range for this role is $170,000–$190,000. Pay within the range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.
Company Overview We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, making us the industry’s largest Service portfolio. We provide opportunities, training, and resources to build leadership in Sales, Field, Engineering, and Major Projects. Otis sponsors colleagues with the Employee Scholar Program to pursue degrees or certifications.
Equal Opportunity Employer Otis is an Equal‑Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation during the application due to a special need or disability, please contact us at careers@otis.com.
Privacy Policy and Terms Click here to read the Policy and Terms.Seniority and Employment ихаҭ
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Other
Industries: Consumer Services
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– Otis Elevator Co.
Date Posted:
2026-01 development date 2026-01-05
Country:
United States of America
Location:
OT335: SA - LOS ANGELES, CA 2701 Media Center Drive, Los Angeles, CA, 90065 USA
We are made to MOVE you. Moving 2.3 billion people a day, Otis is the World’s leading provider of elevators, escalators, and walkways. We give people freedom to connect in a taller, faster, smarter world.
Otis Elevator Company is searching for a highly motivated
Sr Manager, Service Sales
to lead a high-performing team within the Los Angeles operating territory.
The Service Sales Manager manages all sales processes, provides direction for continuous improvement initiatives, and meets or exceeds the operating territory’s (OT) business objectives. This role leads the Service Sales colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio. It reports directly to the General Manager in Los Angeles.
Leadership Impact
Partner with and support the Los Angeles General Manager in all areas of service sales to develop and implement the operating territory service sales business plan for both financial and non‑financial objectives
Build the OT’s service sales plan in partnership with bijvoorbeeld the General Manager and Sales Enablement teams, managing standardised sales processes and tools
Expand customer portfolio and unit count while providing best‑in‑class partnership and support, leading to growth of business and increased customer loyalty in service and repair
Foster and sustain meaningfulsko commercial relationships with all customers and consultants through strategic sales representative assignments and strong relationships
Lead the resolution of all customer issues within the OT as the key point of escalation, including collection efforts and contractual disputes
Identify key prospective customers within the OT and manage all accounts regarding any at‑risk or cancellations
Coach, mentor, and develop the Service Account Managers through aligned sales goals and performance tied to targets and KPIs
Education
Bachelor’s degree highly desired, with 5 years of experience
High school or equivalent, plus 10 years of relevant experience
Knowledge of product and product application, service techniques and procedures, ability to understand financial statements, and legal awareness of contract terms and conditions
Work Experience
Multiple years of experience in varied assignments within a company, the elevator industry, or another service‑oriented business
5+ years of business‑to‑business оид sales experience
5+ years of people‑leadership experience in the elevator industry or related field
Proven experience with financial statements, commercial contracts, and overall product knowledge
Track record of meeting financial goals and objectives
Basic Qualifications
5+ years of elevator industry management experience strongly preferred
Ability to work in a highly team‑oriented and dynamic environment
Strong written and verbal communication skills to develop expectations and relationships with internal and external customers
Self‑motivated, able to manage multiple simultaneous projects and responsibilities
Technically comfortable with Microsoft‑based software
Strong leadership, goal‑oriented, with excellent time management and organizational skills
Knowledge and strict enforcement of company EH&S policy and processes
Benefits
Opportunity to work for an industry‑leading brand with historic legacy
Real commitment to career progression with funded study schemes such as the Employee Scholarship Program
401(k) plan with generous company match and automatic retirement contribution; comprehensive medical, prescription drug, dental, and vision coverage \ấ Three weeks of paid vacation, paid company holidays, and paid sick leave
Employee assistance and wellness incentive programs
Life insurance and disability coverage
Voluntary benefits: legal, pet, home, and auto insurance options
Generous birth/adoption and parental leave benefits, and adoption assistance
Tuition reimbursement program
Recognition and spot performance bonuses
Salary Transparency The salary range for this role is $170,000–$190,000. Pay within the range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.
Company Overview We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, making us the industry’s largest Service portfolio. We provide opportunities, training, and resources to build leadership in Sales, Field, Engineering, and Major Projects. Otis sponsors colleagues with the Employee Scholar Program to pursue degrees or certifications.
Equal Opportunity Employer Otis is an Equal‑Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation during the application due to a special need or disability, please contact us at careers@otis.com.
Privacy Policy and Terms Click here to read the Policy and Terms.Seniority and Employment ихаҭ
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Other
Industries: Consumer Services
#J-18808-Ljbffr