Parkside
Location: Uxbridge
Hours: 37 hours per week, spanning 5 days across a 7-day period. Operational hours: 6am - 9pm.
Salary: £22 per annum plus BONUS.
About the Role As the Welcome Team Advisor, you are the face and voice of my clients' promise to potential clients. You will engage, advise, and ensure they are provided with the best services and products. Your primary objective is to seamlessly onboard new clients, driving revenue through exceptional customer service.
Key Responsibilities
Advocate and highlight the advantagesונה of diverse product range.
Consistently meet KPIs related to conversion rates, activity, and registrations.
Deliver information in accordance with company policies and industryactivo regulations.
Collaborate with team members, management, internal departments, and external agencies to resolve client inquiries.
Address objections swiftly, ensuring client satisfaction and trust.
Gather and assess information to address product and service inquiries.
Elevate the client experience by going the extra mile in service provision.
Manage inquiries via calls, update client accounts, and handle correspondence.
Qualifications & Skills
Degree holder or at least 2 years of experience in a customer service or onboarding role.
Ability to consultatively explain product offerings, emphasizing benefits and comparing with competitor products.
Proven resilience in fast‑paced environments.
Exceptional written and verbal communication skills.
Proficient in Microsoft Office.
Align with and strive for the core values.
Who We're Looking For
An energetic and lively personality.
Outstanding phone etiquette with clear communication.
Confidence and a driven mindset, especially towards monetary goals.
A keen eye for detail and analytical thinking.
Adeptness in following instructions and processes.
Resilience: Ability to manage objections and move forward.
Enthusiasm for phone-based communication.
Comfort with the repetitive nature of sales.
A preference for office‑based roles.
Tenacity and a competitive spirit.
31 days holiday (inclusive of bank holidays).
Contributory pension scheme.
Dress down Fridays.
Health cash plan and subsidised gym membership with Nuffield Health.
Access to a comprehensive employee assistance program.
Cycle to work scheme, Tusker car benefit scheme and life assurance.
Access to in‑house, role‑specificoor training and certifications.
Long service awards and recognitions.
Free 24/7 online access to GP, mental health support, and virtual wellbeing through Wecare.
#J-18808-Ljbffr
Hours: 37 hours per week, spanning 5 days across a 7-day period. Operational hours: 6am - 9pm.
Salary: £22 per annum plus BONUS.
About the Role As the Welcome Team Advisor, you are the face and voice of my clients' promise to potential clients. You will engage, advise, and ensure they are provided with the best services and products. Your primary objective is to seamlessly onboard new clients, driving revenue through exceptional customer service.
Key Responsibilities
Advocate and highlight the advantagesונה of diverse product range.
Consistently meet KPIs related to conversion rates, activity, and registrations.
Deliver information in accordance with company policies and industryactivo regulations.
Collaborate with team members, management, internal departments, and external agencies to resolve client inquiries.
Address objections swiftly, ensuring client satisfaction and trust.
Gather and assess information to address product and service inquiries.
Elevate the client experience by going the extra mile in service provision.
Manage inquiries via calls, update client accounts, and handle correspondence.
Qualifications & Skills
Degree holder or at least 2 years of experience in a customer service or onboarding role.
Ability to consultatively explain product offerings, emphasizing benefits and comparing with competitor products.
Proven resilience in fast‑paced environments.
Exceptional written and verbal communication skills.
Proficient in Microsoft Office.
Align with and strive for the core values.
Who We're Looking For
An energetic and lively personality.
Outstanding phone etiquette with clear communication.
Confidence and a driven mindset, especially towards monetary goals.
A keen eye for detail and analytical thinking.
Adeptness in following instructions and processes.
Resilience: Ability to manage objections and move forward.
Enthusiasm for phone-based communication.
Comfort with the repetitive nature of sales.
A preference for office‑based roles.
Tenacity and a competitive spirit.
31 days holiday (inclusive of bank holidays).
Contributory pension scheme.
Dress down Fridays.
Health cash plan and subsidised gym membership with Nuffield Health.
Access to a comprehensive employee assistance program.
Cycle to work scheme, Tusker car benefit scheme and life assurance.
Access to in‑house, role‑specificoor training and certifications.
Long service awards and recognitions.
Free 24/7 online access to GP, mental health support, and virtual wellbeing through Wecare.
#J-18808-Ljbffr