SureStep, LLC
Sr Sales Account Mgr, Clinical/Medical Devices (West Coast) - Surestep
SureStep, LLC, Los Angeles, California, United States, 90079
Job Details
Job ID: 2025-30363
Positions: 1
Job Location: US-CA-Los Angeles, US-CA-San Francisco, US-WA-Seattle, US-WA-Spokane, US-OR-Portland, US-AZ-Phoenix, US-NV-Las Vegas, US-CA-Fresno, US-CA-Sacramento
Telecommute: Regional Remote Position
Job Type: Full‑Time
Category: Sales, Marketing, Communications
štine Why Us? Headquartered in South Bend, Indiana, Surestep fabricates, markets, and sells a comprehensive line of custom orthotic devices that benefit children with mobility challenges. The company's mission “to enrich and transform lives through compassionate service and innovation” drives the passion to continue developing high‑quality, innovative products that result in exceptional patient outcomes. Each Surestep team member is an important part of this life‑changing process. Founded in 2000, Surestep custom devices are sold through its vast network of O&P partners throughout the United States and in more than 30 countries. South Bend is located just 40 minutes southeast of Lake Michigan and 90 minutes east of Chicago. Ranked No. 4 by Forbes Magazine, “Best Places to LiveDollar Affordable Cities” edition, South Bend is also home to the beautiful and historic University of Notre Dame, where people can enjoy top‑level sporting and entertainment events close to home.
Could This Be For You? The primary responsibility of the role is to generate incremental demand and revenue for Surestep products among the selected territories or key accounts assigned to them.
The ideal candidate will be a certified orthotist or certified prosthetist/orthotist and will have direct experience selling to the O&P community, preferably in Pediatric Lower Extremity Orthotics. The candidate will need to have the ability to develop an integrated sales and marketing effort that maximizes both short‑term impacts, as well as long‑term customer and revenue sustainability. Specifically, this candidate will need to have the ability and knowledge to build and expand the pediatric orthotics market in a specified region or major geographical area. The territory for this position will focus on the West Coast and will include (but is not limited to) California, Washington, Oregon, Arizona, and Nevada. This is a remote position, where the ideal candidate will reside within the defined territory. Travel is required.
Your Impact
Drive growth with all Surestep products by creating and implementing sales and marketing strategy specific to customer base and the defined territory.
Lead or coordinate in‑service training sessions and otherwise present at market/product educational events, providing additional customer support to key customers. This role will work closely with customers and Surestep teams to align strategies to grow Surestep sales and revenue in specified markets.
Assess and prioritize customer base and allocate time according to the opportunities for most significant impact.
Create onboarding programs and product training for customers as they sign‑on to using Surestep products.
Identify and participate in trade shows that could maximize market impact.
Identify customer needs and work with Surestep Education and Marketing team on training and education for assigned customers.
Identify market needs and requirements and be able to effectively articulate a compelling and differentiated value proposition.
Be well‑versed in public speaking, with ability to engage and educate groups of any size both in‑person and virtually. It is preferred that the candidate will have a deep understanding of pediatric lower extremity orthotics and the indications for use of Surestep products and outcomes that are produced.
Track and measure the effectiveness of the program and adjust, as needed, to improve our approach.
Administrative Requirements:\ Daily/Weekly updates to contact management and sales activity in Salesforce.
Proficient in MS Office with a solid understanding of PowerPoint and Excel as both will be used on a daily basis.
Responsible for setting up meetings, flights, rental cars, and hotels.
Minimum Qualifications
Certified Orthotist or Certified Prosthetist/Orthotist and Sales and Marketing experience.
Typically requires a minimum of 8+ years of related experience.
At this level, postgraduate coursework may be expected.
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
Additional Success Factors – Skills
Flexible and efficient time management skills.
Ability to prioritize multiple projects and be self‑directed as well as a team player.
Excellent written and verbal communication skills.
Proficiency in phone etiquette and other forms of communication via electronics.
Energetic, forward‑thinking, and creative individual with high ethical standards and an appropriate professional image.
Willingancarina enthusiasm continuing learner.
Additional Success Factors – Ability
Dexterity of hands to operate a computer keyboard as well as seeing to read and review materials for accuracy.
Hearing and speaking to exchange information with patients, and other staff and the public.
Ability to sit or stand for extended periods of time.
Ability to lift carrying cases of presentation materials in and out of ഇത്ത
Must have ability for overnight travel, likely 2 weeksτούν per month, to visit accounts and conduct educational seminars and customer training.
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
Keep the patient at the center of everything that you do, building lifelong trust.
Foster open collaboration and constructive dialogue with everyone around you.
Continuously innovate new solutions, influencing and responding to change. Focus on superior outcomes, and calibr offres work processes for outstanding results.
Pay range of $96,000.00 - $135,000.00 salary range + commission + benefits. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.
Our Investment in You
Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part‑time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs‑ Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp stylishly and EmpowerFest
Hanger, Inc. is commensurate to nordination to providing equal employment opportunity in all aspects of the employer‑employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and relatedpartement medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
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Job ID: 2025-30363
Positions: 1
Job Location: US-CA-Los Angeles, US-CA-San Francisco, US-WA-Seattle, US-WA-Spokane, US-OR-Portland, US-AZ-Phoenix, US-NV-Las Vegas, US-CA-Fresno, US-CA-Sacramento
Telecommute: Regional Remote Position
Job Type: Full‑Time
Category: Sales, Marketing, Communications
štine Why Us? Headquartered in South Bend, Indiana, Surestep fabricates, markets, and sells a comprehensive line of custom orthotic devices that benefit children with mobility challenges. The company's mission “to enrich and transform lives through compassionate service and innovation” drives the passion to continue developing high‑quality, innovative products that result in exceptional patient outcomes. Each Surestep team member is an important part of this life‑changing process. Founded in 2000, Surestep custom devices are sold through its vast network of O&P partners throughout the United States and in more than 30 countries. South Bend is located just 40 minutes southeast of Lake Michigan and 90 minutes east of Chicago. Ranked No. 4 by Forbes Magazine, “Best Places to LiveDollar Affordable Cities” edition, South Bend is also home to the beautiful and historic University of Notre Dame, where people can enjoy top‑level sporting and entertainment events close to home.
Could This Be For You? The primary responsibility of the role is to generate incremental demand and revenue for Surestep products among the selected territories or key accounts assigned to them.
The ideal candidate will be a certified orthotist or certified prosthetist/orthotist and will have direct experience selling to the O&P community, preferably in Pediatric Lower Extremity Orthotics. The candidate will need to have the ability to develop an integrated sales and marketing effort that maximizes both short‑term impacts, as well as long‑term customer and revenue sustainability. Specifically, this candidate will need to have the ability and knowledge to build and expand the pediatric orthotics market in a specified region or major geographical area. The territory for this position will focus on the West Coast and will include (but is not limited to) California, Washington, Oregon, Arizona, and Nevada. This is a remote position, where the ideal candidate will reside within the defined territory. Travel is required.
Your Impact
Drive growth with all Surestep products by creating and implementing sales and marketing strategy specific to customer base and the defined territory.
Lead or coordinate in‑service training sessions and otherwise present at market/product educational events, providing additional customer support to key customers. This role will work closely with customers and Surestep teams to align strategies to grow Surestep sales and revenue in specified markets.
Assess and prioritize customer base and allocate time according to the opportunities for most significant impact.
Create onboarding programs and product training for customers as they sign‑on to using Surestep products.
Identify and participate in trade shows that could maximize market impact.
Identify customer needs and work with Surestep Education and Marketing team on training and education for assigned customers.
Identify market needs and requirements and be able to effectively articulate a compelling and differentiated value proposition.
Be well‑versed in public speaking, with ability to engage and educate groups of any size both in‑person and virtually. It is preferred that the candidate will have a deep understanding of pediatric lower extremity orthotics and the indications for use of Surestep products and outcomes that are produced.
Track and measure the effectiveness of the program and adjust, as needed, to improve our approach.
Administrative Requirements:\ Daily/Weekly updates to contact management and sales activity in Salesforce.
Proficient in MS Office with a solid understanding of PowerPoint and Excel as both will be used on a daily basis.
Responsible for setting up meetings, flights, rental cars, and hotels.
Minimum Qualifications
Certified Orthotist or Certified Prosthetist/Orthotist and Sales and Marketing experience.
Typically requires a minimum of 8+ years of related experience.
At this level, postgraduate coursework may be expected.
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
Additional Success Factors – Skills
Flexible and efficient time management skills.
Ability to prioritize multiple projects and be self‑directed as well as a team player.
Excellent written and verbal communication skills.
Proficiency in phone etiquette and other forms of communication via electronics.
Energetic, forward‑thinking, and creative individual with high ethical standards and an appropriate professional image.
Willingancarina enthusiasm continuing learner.
Additional Success Factors – Ability
Dexterity of hands to operate a computer keyboard as well as seeing to read and review materials for accuracy.
Hearing and speaking to exchange information with patients, and other staff and the public.
Ability to sit or stand for extended periods of time.
Ability to lift carrying cases of presentation materials in and out of ഇത്ത
Must have ability for overnight travel, likely 2 weeksτούν per month, to visit accounts and conduct educational seminars and customer training.
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
Keep the patient at the center of everything that you do, building lifelong trust.
Foster open collaboration and constructive dialogue with everyone around you.
Continuously innovate new solutions, influencing and responding to change. Focus on superior outcomes, and calibr offres work processes for outstanding results.
Pay range of $96,000.00 - $135,000.00 salary range + commission + benefits. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.
Our Investment in You
Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part‑time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs‑ Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp stylishly and EmpowerFest
Hanger, Inc. is commensurate to nordination to providing equal employment opportunity in all aspects of the employer‑employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and relatedpartement medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
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