EPITEC
EPITEC
Position Business Analyst (Non-IT)
Job Type W2 Full-Time / Onsite, 12-Month Contract- option to go internal
Location Peoria, IL
Pay Rate $25-$29
Job Summary The Business Analyst (Non-IT) will act as a liaison between business units and IT teams to support Caterpillar’s machine order management process and digital transformation initiatives. This role involves translating business requirements into functional specifications, supporting global projects, and providing advanced system support for SAP and Salesforce platforms. The analyst will also participate in process improvement initiatives, leveraging Lean principles and modern digital tools.
Key Responsibilities
Serve as the primary contact for business users regarding order management processes and system issues.
Translate order-to-delivery business requirements into process and IT requirements.
Coordinate delivery of work requests with global Caterpillar IT teams and external partners.
Support machine order management systems and assist with SAP product testing and system integration testing.
Create and maintain system documentation and local business support processes.
Provide support for invoice-related queries and manage inter-company invoicing adjustments.
Participate in global cross-functional project teams for process improvement and technology integration.
Lead issue resolution with globally located IT support teams and external business partners.
Monitor efficiency and effectiveness of application operations and troubleshoot as necessary.
Conduct change management activities, including training and documentation.
Minimum Experience
Years of Experience:
2+ years
Degree Requirement:
BS degree preferred in Business, Supply Chain, IT, Engineering, or Marketing
Internship Experience Accepted:
Yes
Has 1+ years of Ordering System SAP user experience
Experience with lean principles and practices
1 year Project Management experience
PowerBI project creation/maintenance experience
Has Salesforce experience with preference to Orders 360 Desktop and MSF experience
Top 3 Skills
Experience with orders in SAP
Experience with customers or business users
Experience with Salesforce
Required Technical Skills
Business Analysis fundamentals and techniques
Dealer and/or Orders Support experience
Lean Project participation or management
Strong business acumen and organizational skills
Ordering Systems Mach1 SAP user experience
Advanced analytical skills
Strong understanding of invoicing including compliance requirements
Experience with digital orders/reporting/automation tools
Desired Technical Skills
System and technology integration knowledge
Familiarity with IT standards, procedures, and policies
Required Soft Skills
Excellent ability to work with others
Self-motivated
Ability to manage and prioritize multiple tasks
Disqualifiers / Red Flags
All IT experience in SAP
Additional Details
Estimated Start Date:
February 16, 2026
Estimated Duration:
12 months
Daily Schedule:
8 AM – 5 PM
Remote Possibility:
Onsite Full-Time
Travel:
0–25% (Domestic and International)
Interview Process:
1 round, 3-person panel (Virtual)
Interview Timeline:
Reviewing on January 26
Tentative Interviews: Feb. 2 (9–11 AM EST) and Feb. 4 (9–10 AM EST)
#LI-VV1
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Position Business Analyst (Non-IT)
Job Type W2 Full-Time / Onsite, 12-Month Contract- option to go internal
Location Peoria, IL
Pay Rate $25-$29
Job Summary The Business Analyst (Non-IT) will act as a liaison between business units and IT teams to support Caterpillar’s machine order management process and digital transformation initiatives. This role involves translating business requirements into functional specifications, supporting global projects, and providing advanced system support for SAP and Salesforce platforms. The analyst will also participate in process improvement initiatives, leveraging Lean principles and modern digital tools.
Key Responsibilities
Serve as the primary contact for business users regarding order management processes and system issues.
Translate order-to-delivery business requirements into process and IT requirements.
Coordinate delivery of work requests with global Caterpillar IT teams and external partners.
Support machine order management systems and assist with SAP product testing and system integration testing.
Create and maintain system documentation and local business support processes.
Provide support for invoice-related queries and manage inter-company invoicing adjustments.
Participate in global cross-functional project teams for process improvement and technology integration.
Lead issue resolution with globally located IT support teams and external business partners.
Monitor efficiency and effectiveness of application operations and troubleshoot as necessary.
Conduct change management activities, including training and documentation.
Minimum Experience
Years of Experience:
2+ years
Degree Requirement:
BS degree preferred in Business, Supply Chain, IT, Engineering, or Marketing
Internship Experience Accepted:
Yes
Has 1+ years of Ordering System SAP user experience
Experience with lean principles and practices
1 year Project Management experience
PowerBI project creation/maintenance experience
Has Salesforce experience with preference to Orders 360 Desktop and MSF experience
Top 3 Skills
Experience with orders in SAP
Experience with customers or business users
Experience with Salesforce
Required Technical Skills
Business Analysis fundamentals and techniques
Dealer and/or Orders Support experience
Lean Project participation or management
Strong business acumen and organizational skills
Ordering Systems Mach1 SAP user experience
Advanced analytical skills
Strong understanding of invoicing including compliance requirements
Experience with digital orders/reporting/automation tools
Desired Technical Skills
System and technology integration knowledge
Familiarity with IT standards, procedures, and policies
Required Soft Skills
Excellent ability to work with others
Self-motivated
Ability to manage and prioritize multiple tasks
Disqualifiers / Red Flags
All IT experience in SAP
Additional Details
Estimated Start Date:
February 16, 2026
Estimated Duration:
12 months
Daily Schedule:
8 AM – 5 PM
Remote Possibility:
Onsite Full-Time
Travel:
0–25% (Domestic and International)
Interview Process:
1 round, 3-person panel (Virtual)
Interview Timeline:
Reviewing on January 26
Tentative Interviews: Feb. 2 (9–11 AM EST) and Feb. 4 (9–10 AM EST)
#LI-VV1
#J-18808-Ljbffr