Customer Solutions Advocate - Proactive Issue Resolver

A leading transportation service provider in Jacksonville seeks a Customer Service Representative to engage with customers regarding their shipments, address inquiries, and resolve service issues. The role requires excellent communication and problem-solving skills, familiarity with Salesforce, and a Bachelor's degree. The candidate must be open to working various shifts in a dynamic environment and be proactive in service recovery efforts. This is a great opportunity to join a well-established company providing transportation solutions. #J-18808-Ljbffr