Platinum Property Management LLC
Property Operations Specialist
Platinum Property Management LLC, Lexington, Kentucky, us, 40598
Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Benefits & Perks:
Career advancement opportunities
Medical, Dental, and Vision Benefits
80 Hours of PTO
11 paid holidays
Competitive compensation
Mileage reimbursement at the current federal rate
Supportive team with departmental backing (Leasing, Maintenance, Accounting, Tenant Communication)
Job Summary: Platinum Property Management is seeking a hands‑on, bilingual Property Operations Specialist to oversee operations across our Kentucky portfolio, specifically in Louisville and Lexington. This is a hybrid role that blends in‑field operations, maintenance coordination with administrative coordination, supported by our specialized internal departments. You won’t be tied to a desk—this is a proactive, high‑impact role where your focus will be on in‑person tenant communication, inspections, turnovers, on‑site technician/vendor coordination, and site‑level management.
You’ll serve as the primary on‑site representative for the region, ensuring properties are well‑maintained, tenants are supported, and operations run efficiently. The ideal candidate is resourceful, organized, proactive, and thrives in a fast‑paced environment.
Key Responsibilities:
Field Operations & Tenant Communication: Serve as the boots‑on‑the‑ground lead for properties in Lexington and Louisville
Conduct move‑in, move‑out, and routine inspections using company templates (AppFolio)
Perform regular site walks to identify maintenance, safety, and cleanliness issues
Schedule in‑house maintenance technicians for work orders
Get bids from vendors and submit for approval
Install lockboxes, rekey and manage keys, oversee unit turnovers and minor maintenance
Respond to tenant inquiries and issues in person or by phone/email
Manage delinquencies and issue lease violations or payment reminders
Coordinate with Section 8/housing authorities for inspections and documentation
Represent the company during in‑person showings and leasing support
Administrative & Vendor Support:
Schedule and coordinate vendors, ensuring compliance and completion
Document all tenant communication and property updates in AppFolio
Ensure unit readiness, track field task completion, and collaborate with internal teams
Maintain compliance with Fair Housing, local regulations, and company policies
Qualifications:
2+ years in property management, operations, or a related field
High school diploma or GED required; Bachelor’s degree preferred
Bilingual in Spanish and English required
Adept knowledge of AppFolio software
Strong communication, organizational, and time‑management skills
Familiarity with leasing practices, Fair Housing laws, and vendor management
Valid driver’s license and reliable transportation (travel between Lexington and Louisville required)
Comfortable with hands‑on tasks and working independently across multiple properties
Must be able to lift up to 30 lbs and perform light physical work as needed
Why Join Platinum Property Management? We operate differently than most. With dedicated departments for leasing, maintenance, accounting, and tenant communications, our Property Managers can focus on what matters most—on‑site leadership and tenant experience. You’ll have the tools, structure, and support to thrive in a role where no two days are the same.
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Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Benefits & Perks:
Career advancement opportunities
Medical, Dental, and Vision Benefits
80 Hours of PTO
11 paid holidays
Competitive compensation
Mileage reimbursement at the current federal rate
Supportive team with departmental backing (Leasing, Maintenance, Accounting, Tenant Communication)
Job Summary: Platinum Property Management is seeking a hands‑on, bilingual Property Operations Specialist to oversee operations across our Kentucky portfolio, specifically in Louisville and Lexington. This is a hybrid role that blends in‑field operations, maintenance coordination with administrative coordination, supported by our specialized internal departments. You won’t be tied to a desk—this is a proactive, high‑impact role where your focus will be on in‑person tenant communication, inspections, turnovers, on‑site technician/vendor coordination, and site‑level management.
You’ll serve as the primary on‑site representative for the region, ensuring properties are well‑maintained, tenants are supported, and operations run efficiently. The ideal candidate is resourceful, organized, proactive, and thrives in a fast‑paced environment.
Key Responsibilities:
Field Operations & Tenant Communication: Serve as the boots‑on‑the‑ground lead for properties in Lexington and Louisville
Conduct move‑in, move‑out, and routine inspections using company templates (AppFolio)
Perform regular site walks to identify maintenance, safety, and cleanliness issues
Schedule in‑house maintenance technicians for work orders
Get bids from vendors and submit for approval
Install lockboxes, rekey and manage keys, oversee unit turnovers and minor maintenance
Respond to tenant inquiries and issues in person or by phone/email
Manage delinquencies and issue lease violations or payment reminders
Coordinate with Section 8/housing authorities for inspections and documentation
Represent the company during in‑person showings and leasing support
Administrative & Vendor Support:
Schedule and coordinate vendors, ensuring compliance and completion
Document all tenant communication and property updates in AppFolio
Ensure unit readiness, track field task completion, and collaborate with internal teams
Maintain compliance with Fair Housing, local regulations, and company policies
Qualifications:
2+ years in property management, operations, or a related field
High school diploma or GED required; Bachelor’s degree preferred
Bilingual in Spanish and English required
Adept knowledge of AppFolio software
Strong communication, organizational, and time‑management skills
Familiarity with leasing practices, Fair Housing laws, and vendor management
Valid driver’s license and reliable transportation (travel between Lexington and Louisville required)
Comfortable with hands‑on tasks and working independently across multiple properties
Must be able to lift up to 30 lbs and perform light physical work as needed
Why Join Platinum Property Management? We operate differently than most. With dedicated departments for leasing, maintenance, accounting, and tenant communications, our Property Managers can focus on what matters most—on‑site leadership and tenant experience. You’ll have the tools, structure, and support to thrive in a role where no two days are the same.
#J-18808-Ljbffr