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Impact Property Solutions

Account Manager

Impact Property Solutions, Pawtucket, Rhode Island, us, 02861

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Account Manager – Impact Property Solutions Since opening our doors in 1988,

Impact Property Solutions

has served thousands of multifamily properties for over 30 years. Our management companies and property managers trust our outstanding customer service, quick installation, and same‑day or next‑day response time. We are looking for an experienced Account Manager who will partner with and ensure the long‑term success of our customers.

Responsibilities

Develop and build sales and obtain orders with existing customers in conjunction with establishing new accounts.

Prepare sales presentations based on existing and new customers’ unique business needs.

Utilize CRM systems to document sales activities, scheduling, customer calls, and reporting.

Monitor competitive landscape by understanding current multi‑family flooring marketplace pricing, products, installations, and delivering information.

Recommend new and innovative products, services, and policies by evaluating results and competitive developments.

Resolve customer complaints and concerns by understanding concerns, developing solutions, and making recommendations.

Key Competencies

Foundational sales knowledge, account management or other relevant sales experience.

Demonstrated ability to communicate, present data, and influence decision‑making cycles credibly and effectively at all levels of the organization.

Experience in delivering client‑focused solutions based on customer needs.

Ability to focus on details while managing multiple projects.

Excellent listening, negotiation, and presentation skills.

Excellent verbal and written communication skills.

Positive attitude, self‑motivation, drive, and determination.

Requirements

High School Diploma or GED equivalent required; Bachelor’s degree in marketing, sales, business, or related field preferred.

Minimum 2‑years customer sales experience or related experience.

Minimum 2 years flooring experience or related experience.

Experience selling products and services to multifamily property management companies or working for multifamily property management companies preferred.

Must have reliable transportation, up‑to‑date auto insurance, and a valid driver’s license.

Benefits

Competitive Health Insurance Plans

Vision and Dental Plan

Company‑paid life insurance

Generous Paid Time Off Program

401(k) / Roth plan with employer match

Generous PTO plus paid Holidays

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 25 pounds at times.

Salary $50,000 – $150,000

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Sales and Business Development

Industry Facilities Services

Location Pawtucket, RI

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