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The Hartford

Special Investigations Unit Field Investigator

The Hartford, Richmond, Virginia, United States, 23214

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Special Investigations Unit Field Investigator page is loaded## Special Investigations Unit Field Investigatorremote type:

100% Remotelocations:

Virginia-Remotetime type:

Full timeposted on:

Posted Todayjob requisition id:

R2623662SIU Investigator - CF08BEWe’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

We are seeking a talented Special Investigator to join our Special Investigations Unit (SIU). This position will be based out of the Richmond, VA area.

The coverage territory will be all of VA and Northern North Carolina. The ideal candidate for this opportunity will spend 100% of their time traveling within their assigned region to visit loss sites, interview witnesses, conduct recorded statements, take photos, and inspect physical evidence. Additionally, the candidate will investigate all lines of business to include Medical Investigations in Auto, Worker’s Compensation, General Liability and Group Benefits as well as Property losses.

SIU Investigators work in partnership with claim handlers across all lines of business to investigate suspicious claims. The Field Investigators performing investigations to provide information to the claims handler which will assist in the adjudication of the claim.The mission of the SIU is to contribute to claims accuracy by building fraud awareness and investigating questionable claims. This position will report to the SIU Manager and will be responsible for conducting thorough, timely, efficient and impartial investigations to support the accurate resolution of insurance claims by the Company.Key responsibilities of the role include:• This SIU Investigator will be responsible for assignments in Virginia and

the Northern North Carolina areas.• Assignments may include investigations directly referred by the claimstaff, or losses reviewed by the field investigator proactively which may

be appropriate for SIU Involvement.

• The investigator is expected to have face to face interaction with

parties to a loss, including insured, claimants,

witnesses, experts, and other professionals on a routine basis.

• Excellent interpersonal, communication and interview skills are

required.

• Investigative assignments may include claims with identified

suspicious loss indictors, definable inconsistencies, or those which

otherwise require a high-level investigative skill and/or local in person

presence.

• Effective time management skills, proactive execution of investigative

plans, and flexibility are necessary to ensure the effectiveness of this

position.

• The investigator must understand and exhibit appropriate investigative

behaviors and methods while conducting investigations, including

development of the facts, due diligence around evidence collection and

interviews.

• The Investigator must be able to effectively communicate investigative

findings orally and in writing.

• The Investigator will also be responsible for understanding fraud trends

within his or her area of responsibility and leverage knowledge gained

to SIU analytical resources.

• Independently complete investigations in accordance with The

Hartford’s core performance values and best practices with minimal

direction.

• Prepare and submit investigative reports detailing and documenting all

phases of an investigation to assist in the

resolution of the claim.

• Recognize intelligence opportunities through active investigations and

shares this information within SIU.

• Interface with the SIU Community and Law Enforcement; including

attendance of NICB and other industry meetings.

• Continually enhance investigative skills and understanding of emerging

issues impacting property and casualty and group benefit claims.

• Provide support to claims partners and other departments within the

• Company, which may include identifying training needs; participation in

developing and presenting training and

mentoring of external business

partners and internal staff.QUALIFICATIONS:

• Bachelor’s Degree preferred.

• Minimum of 3 years special investigation insurance experience and/or

investigative law enforcement experience required.

• Reside roughly within 30 miles of Richmond, VA to cover Virginia and

Northern North Carolina.

• Solid understanding of SIU or relevant claim processes, practices, and

applicable laws and regulations strongly preferred.

• Designations in CIFI, FCLS or FCLA are strongly preferred.

• Strong interviewing and communication skills (verbal and written).

• The ability to work well independently and in a team environment.

• Consistent high level of performance and achievement over career

span.

• Strong critical thinking and analytical skills; ability to make deductions;

logical and sequential thinker.

• Excellent written and verbal communication and diplomacy skills,

inspiring confidence among main customers.

• The ability to work well independently and in a team environment.

• Consistent high level of performance and achievement over career

span.• The SIU Investigator is a remote position and will require 100% travel

within the assigned territory. The Special Investigator for this

opportunity will be based out of the Richmond , VA area.

• A cell phone and a wireless laptop is provided for this opportunity.A company car will be provided, and a valid driver’s license is required.**Compensation**The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:$87,200 - $130,800Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age |

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