Holiday Inn Club Vacations
Quality Assurance/Closing Officer-Vacation Ownership Sales
Holiday Inn Club Vacations, Florida, New York, United States
Quality Assurance/Closing Officer – Vacation Ownership Sales
قيمت: 1 week ago Be among the first 25 applicants
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At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for rencontrer.
Benefits
Weekly Pay
Growth Opportunities
401(k)
Comprehensive Benefits – Health, Dental anddison Plans
EAP – Employee Assistance Program
PTO – Paid Time Off
FREE VACATION at any of our resorts (FREE CLUB GO POINTS)
Discounts through IHG including additional discounted employee benefits through our company Perks website
Tuition Reimbursement & Continuing Education Courses
Outstanding Company Culture
Holiday Inn Clubамо operates a Quality Assurance department within Sales Operations. The employees in this department, the Quality Assurance Officers (QAOs), provide specialized administrative support to the Sales departments. The primary function of the Quality Assurance Officer is to reduce the number of completed sales that result in rescission or default. In order to accomplish this broad objective, QAOs are required to undertake a variety of special assignments and tasks and to use their discretion to resolve purchasers’ issues, concerns, and questions.
Essential Duties and Tasks
Execute proper communication with all Holiday Inn Club Vacations affiliated departments, management and HCV owners.
Confirm sales and verify contracts for HICV sales.
Handle walk‑in cancellations and owner cancellation calls; rewrite sales and assist QAOs with mail‑out process in order to recover lost business.
Assist QA management with training and improvement of new and existing employees.
Qualifications
Must be process oriented with attention to detail.
Self‑directed and independent with projects_Db but works as a team player.
Excellent customer service skills.
Strong oral and written communication skills.
Strong work ethic and a high energy level.
Strong administrative, organization, and planning skills.
Florida Real Estate License Required.
Referrals increase your chances of interviewing at Holiday Inn Club Vacations by 2x.
#J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features.
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for rencontrer.
Benefits
Weekly Pay
Growth Opportunities
401(k)
Comprehensive Benefits – Health, Dental anddison Plans
EAP – Employee Assistance Program
PTO – Paid Time Off
FREE VACATION at any of our resorts (FREE CLUB GO POINTS)
Discounts through IHG including additional discounted employee benefits through our company Perks website
Tuition Reimbursement & Continuing Education Courses
Outstanding Company Culture
Holiday Inn Clubамо operates a Quality Assurance department within Sales Operations. The employees in this department, the Quality Assurance Officers (QAOs), provide specialized administrative support to the Sales departments. The primary function of the Quality Assurance Officer is to reduce the number of completed sales that result in rescission or default. In order to accomplish this broad objective, QAOs are required to undertake a variety of special assignments and tasks and to use their discretion to resolve purchasers’ issues, concerns, and questions.
Essential Duties and Tasks
Execute proper communication with all Holiday Inn Club Vacations affiliated departments, management and HCV owners.
Confirm sales and verify contracts for HICV sales.
Handle walk‑in cancellations and owner cancellation calls; rewrite sales and assist QAOs with mail‑out process in order to recover lost business.
Assist QA management with training and improvement of new and existing employees.
Qualifications
Must be process oriented with attention to detail.
Self‑directed and independent with projects_Db but works as a team player.
Excellent customer service skills.
Strong oral and written communication skills.
Strong work ethic and a high energy level.
Strong administrative, organization, and planning skills.
Florida Real Estate License Required.
Referrals increase your chances of interviewing at Holiday Inn Club Vacations by 2x.
#J-18808-Ljbffr