Smart City Networks
Customer Service and Sales Representative I
Smart City Networks, Las Vegas, Nevada, us, 89105
Customer Service and Sales Representative I
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Location:
Corporate Office, Las Vegas
Employment Type:
Full-Time or Part-Time | Entry-Level
Work Style:
On-Site Only (This is a boots-on-the-ground, in-the-action kind of role!)
Pay Rate:
$19.00 per hour
Company Overview Smart City has spent more than 40 years helping people connect in the moments that matter most. As the nation's leading telecommunications provider for convention centers and meeting facilities, we support more than 3,000 events every year, including majorენტ shows, national conventions, and global summits. If there is a big event happening, Smart City is behind the scenes making sure every connection stays strong. Our team of more than 250 professionals keeps everything running nationwide. At our Las Vegas headquarters, you will find our customer service, accounting, and technology teams, along with our 24/7 Network Operations Center (NOC), which keeps every network secure, monitored, and performing at its best.
Summary Of Key Responsibilities
Identify, research, and resolve technical issues with customers’ internet connections
Receive and process customer orders with accuracy and enthusiasm
Recommend and sell valueâadded services that enhance the customer experience
Support Field Offices with timely communication and problem solving
Provide onâsite desk support at show locations when needed
Perform additional duties as assigned
Qualifications
High school diploma or GED required; AA or BA preferred
One to three years of customer or exhibitor service experience preferred
Knowledge of data networking products and services is a plus
Excellent written and verbal communication skills
Strong phoneâbased customer service experience and confidence interacting with customers and management
Ability to type 45 wpm
Proficiency with Microsoft Office; familiarity with Word, Excel, Aesop, and 10âkey preferred
Availability for occasional evenings, weekends, and holidays
Ability to work independently and make sound decisions
Employment with Smart City Networks is contingent upon successful completion of a background check.
Smart City Networks is proud to be an Equal Employment Opportunity and affirmative action employer. We welcome and value individuals of all backgrounds and identities. If you need assistance or accommodation due to a disability, please contact us at HR@smartcity.com or 702‑943‑6000.
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Get AI-powered advice on this job and more exclusive features.
Location:
Corporate Office, Las Vegas
Employment Type:
Full-Time or Part-Time | Entry-Level
Work Style:
On-Site Only (This is a boots-on-the-ground, in-the-action kind of role!)
Pay Rate:
$19.00 per hour
Company Overview Smart City has spent more than 40 years helping people connect in the moments that matter most. As the nation's leading telecommunications provider for convention centers and meeting facilities, we support more than 3,000 events every year, including majorენტ shows, national conventions, and global summits. If there is a big event happening, Smart City is behind the scenes making sure every connection stays strong. Our team of more than 250 professionals keeps everything running nationwide. At our Las Vegas headquarters, you will find our customer service, accounting, and technology teams, along with our 24/7 Network Operations Center (NOC), which keeps every network secure, monitored, and performing at its best.
Summary Of Key Responsibilities
Identify, research, and resolve technical issues with customers’ internet connections
Receive and process customer orders with accuracy and enthusiasm
Recommend and sell valueâadded services that enhance the customer experience
Support Field Offices with timely communication and problem solving
Provide onâsite desk support at show locations when needed
Perform additional duties as assigned
Qualifications
High school diploma or GED required; AA or BA preferred
One to three years of customer or exhibitor service experience preferred
Knowledge of data networking products and services is a plus
Excellent written and verbal communication skills
Strong phoneâbased customer service experience and confidence interacting with customers and management
Ability to type 45 wpm
Proficiency with Microsoft Office; familiarity with Word, Excel, Aesop, and 10âkey preferred
Availability for occasional evenings, weekends, and holidays
Ability to work independently and make sound decisions
Employment with Smart City Networks is contingent upon successful completion of a background check.
Smart City Networks is proud to be an Equal Employment Opportunity and affirmative action employer. We welcome and value individuals of all backgrounds and identities. If you need assistance or accommodation due to a disability, please contact us at HR@smartcity.com or 702‑943‑6000.
#J-18808-Ljbffr