LSA Management
Bilingual Leasing Specialist
Location:
Charlotte, NC
Reports to:
Community Manager
Who is LSA Management? LSA Management is a forward-thinking property management firm dedicated to providing top-tier services for apartment communities across the Southeast. We combine the expertise and passion of Laurel Street with a long-term owner's focus on quality and impact, creating a unique opportunity to add value for residents, team members, and partners. Headquartered in Charlotte, NC, we manage 4,000 units and aim to expand to 10,000 by 2030.
The Opportunity We are seeking a
Bilingual Leasing Specialist (English/Spanish)
to join our team. This role is responsible for leasing, marketing, and maintaining positive resident relations within the community. The ideal candidate will thrive in a fast-paced environment and have a passion for providing outstanding customer service.
Passion for providing exceptional customer service
1+ years of Leasing experience in a Multifamily environment
Affordable Housing leasing experience preferred
Thrives in a fast-paced environment
Flexible schedule, including evenings and weekends based on business needs
Solid computer knowledge (Windows, Word, Excel, internet, email)
Valid Driver's License and reliable transportation
Working knowledge of Yardi and/or RealPage Property Management software preferred.
Leasing Activities
Lead Management:
Take on more responsibility for managing leads, following up with prospects, and closing leases.
Application Processing:
Process rental applications, secure deposits, and ensure compliance with Fair Housing requirements.
Move-In Coordination:
Ensure apartments are ready for new residents and coordinate move-ins.
Resident Retention
Service Requests:
Follow up with residents to ensure satisfaction on maintenance service request.
Resident Events:
Assist in planning and hosting resident appreciation and retention events.
Financial Responsibilities
Rent Collection:
Begin assisting with rent collection and posting payments.
Delinquency Management:
Learn procedures for addressing unpaid rent and communicating with residents about outstanding balances.
Job Type
Full-time
Pay: Hourly + Bonus (if applicable)
Benefits
401(k) with matching
Dental, health, and vision insurance
Employee assistance and discount programs
Flexible schedule and spending account
Life insurance
Paid time off and parental leave
Professional development assistance
Schedule
8-hour shifts, Monday to Friday
Saturday based on business/property needs
License/Certification
Driver's License (Preferred)
Reliable transportation
Join us at LSA Management and make a meaningful impact on our communities!
#J-18808-Ljbffr
Location:
Charlotte, NC
Reports to:
Community Manager
Who is LSA Management? LSA Management is a forward-thinking property management firm dedicated to providing top-tier services for apartment communities across the Southeast. We combine the expertise and passion of Laurel Street with a long-term owner's focus on quality and impact, creating a unique opportunity to add value for residents, team members, and partners. Headquartered in Charlotte, NC, we manage 4,000 units and aim to expand to 10,000 by 2030.
The Opportunity We are seeking a
Bilingual Leasing Specialist (English/Spanish)
to join our team. This role is responsible for leasing, marketing, and maintaining positive resident relations within the community. The ideal candidate will thrive in a fast-paced environment and have a passion for providing outstanding customer service.
Passion for providing exceptional customer service
1+ years of Leasing experience in a Multifamily environment
Affordable Housing leasing experience preferred
Thrives in a fast-paced environment
Flexible schedule, including evenings and weekends based on business needs
Solid computer knowledge (Windows, Word, Excel, internet, email)
Valid Driver's License and reliable transportation
Working knowledge of Yardi and/or RealPage Property Management software preferred.
Leasing Activities
Lead Management:
Take on more responsibility for managing leads, following up with prospects, and closing leases.
Application Processing:
Process rental applications, secure deposits, and ensure compliance with Fair Housing requirements.
Move-In Coordination:
Ensure apartments are ready for new residents and coordinate move-ins.
Resident Retention
Service Requests:
Follow up with residents to ensure satisfaction on maintenance service request.
Resident Events:
Assist in planning and hosting resident appreciation and retention events.
Financial Responsibilities
Rent Collection:
Begin assisting with rent collection and posting payments.
Delinquency Management:
Learn procedures for addressing unpaid rent and communicating with residents about outstanding balances.
Job Type
Full-time
Pay: Hourly + Bonus (if applicable)
Benefits
401(k) with matching
Dental, health, and vision insurance
Employee assistance and discount programs
Flexible schedule and spending account
Life insurance
Paid time off and parental leave
Professional development assistance
Schedule
8-hour shifts, Monday to Friday
Saturday based on business/property needs
License/Certification
Driver's License (Preferred)
Reliable transportation
Join us at LSA Management and make a meaningful impact on our communities!
#J-18808-Ljbffr