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Mai Placement

Director of Revenue Operations SaaS Growth

Mai Placement, New York

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Director of Revenue & Operations – SaaS Growth

Location: Brooklyn, NY (Onsite)
Salary: $180,000–$250,000 + Performance Bonus

About the Role

We’re looking for a fast-moving Operator with experience growing B2B & B2C SaaS products . This role is ideal for someone who has worked inside early‑stage startups, knows how to scale revenue with a lean team, understands software development cycles, and can manage the day-to-day operations needed to hit aggressive goals.

You should have experience in sales, operations, product coordination, P&L ownership, and rapid execution . You must be equally comfortable closing clients, aligning engineering and product, managing KPIs, fixing problems quickly, and making sure the business runs smoothly as it grows.

This is a true “builder—operator” role for someone who loves being hands‑on, solving messy problems, and driving results.

Key Responsibilities

Revenue & Sales Execution

  • Drive revenue growth across B2B and B2C SaaS channels
  • Manage outreach, demos, proposals, and follow-through on closing deals
  • Build simple, scalable sales processes and reporting
  • Own pipeline health, forecasting, and outbound strategy

Operational Leadership

  • Run the daily operations needed to keep customers and partners active
  • Monitor KPIs, dashboards, metrics, and performance targets
  • Oversee rollout, onboarding, and customer success workflows
  • Identify operational bottlenecks and fix them quickly

    Product & Engineering Coordination

    • Translate customer needs into clear requirements for product and engineering
    • Understand software development and sprint workflows
    • Help plan features, releases, and prioritization
    • Ensure product decisions support revenue and retention goals

    P&L & Business Ownership

    • Support departmental P&L ownership and budget management
    • Optimize resource allocation for a lean, efficient team
    • Track acquisition costs, churn, margins, and financial performance
    • Build structure and predictability as the company scales

    Startup Execution & Company Building

    • Operate with urgency, clarity, and accountability
    • Build processes where none exist
    • Drive execution across teams with speed and discipline
    • Create repeatable playbooks and scalable workflows

    What You Bring

    • Experience growing SaaS B2B or B2C platforms
    • Strong sales success — able to close deals and manage pipelines
    • Operational leadership experience (post‑sale, onboarding, rollout, retention)
    • Comfortable working with developers, PMs, and technical teams
    • Experience owning or supporting P&L management
    • Fast‑paced startup background — thrives in lean, scrappy environments
    • Organized, KPI‑driven, and confident in managing execution end‑to‑end
    • Excellent communicator with strong relationship‑building skills
    • A builder mindset — you see problems early and move quickly

    Why This Role Matters

    You will be the operator who keeps the business running, growing, and improving every month . Your execution will directly impact:

    • Revenue growth
    • Customer activationProduct adoption
    • Operational efficiency
    • Team scalability

    This role is perfect for a rising star operator ready to level up into a bigger title and bigger ownership.

    Final Invitation to Apply

    If you’re a sales‑driven operator with SaaS growth experience, strong operational instincts, and a talent for moving things forward fast — we’d love to meet you.

    Email Resume:

    Apply Online:

    Refer a friend, get up to $1000!

    Compensation:
    $180,000-$250,000 per year

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