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Service Writer. This position assists the General Manager in supervising the day-to-day automotive repair and customer service activities of a Car Care Center. The position ensures effective quality service to members and all motorists and supervise Writer, Customer Service, Automotive, Insurance, Business Services, Skills

","descriptionText","Service Writer Job at The Auto Club Group in Williamsburg The Auto Club Group Writing & Editing Service Writer. This position assists the General Manager in supervising the day-to-day automotive repair and customer service activities of a Car Care Center. The position ensures effective quality service to members and all motorists and supervise Writer, Customer Service, Automotive, Insurance, Business Services, Skills","shortDescription","

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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[511,522,534,545,553],{"_429":428,"_433":512,"_452":453,"_444":513,"_243":514,"_440":515,"_427":428,"_111":516,"_431":194,"_432":194,"_454":453,"_442":443,"_425":517,"_455":518,"_430":130,"_477":478,"_460":519,"_479":516,"_480":443,"_482":520,"_484":485,"_486":521},["D",1770950201000],"AAA Tidewater VA Ccc LLC","

Service Writer

This position assists the General Manager in supervising the day-to-day automotive repair and customer service activities of a Car Care Center. The position ensures effective quality service to members and all motorists and supervises the daily activity of the Automotive Technicians.

Schedule:

8am - 6pm Monday - Friday

every third Saturday 8am - 4pm

Service Writers are expected to function independently within all policies and procedures of the Car Care Center. However, there are circumstances/limits where the GM is responsible.

Day to day decisions tends to vary with each customer interaction and most decisions are subject to the discretion and independent judgment of the Service Writer. Typical areas where the Service Writer is expected to exercise decision making authority:

Resolve customers complaints (i.e., wait time, part discrepancy/availability, charge of service, discounts)
Authority to refund monies for customer satisfaction
Analyze labor times for technician, making sure correct time is designated to specific technician providing correct payroll figures.
Authority to contact any/all contractors for immediate repairs on faulty equipment that may be a workplace hazard.
Settle disputes/questions from employees when GM is not available.
Decide what products are best for the customer by contacting all vendors, including outside vendors, to determine what is most favorable in the customers interest.
Determine warranty on labor and parts to efficiently serve the customer.
Ordering parts and ensuring maintenance of proper parts inventory.

Education:

High School Diploma or GED required.
A.S. Degree in automotive technology or certificate of completion from a 2-year automotive program preferred.

Typical Experience:

Minimum 3 years' experience in the Automotive Repair industry. Supervisory experience preferred.

Knowledge/Skills/Competencies:

Knowledge of modern automotive technology, including diagnostic and repair practices.
Established technical and analytical skills
Professional interpersonal, organizational and customer service skills.
Strong professional written and oral communication skills.
Moderate computer skills with knowledge of Microsoft Office software products, such as Outlook, Word, Excel and Access and other operations-specific software programs.
ASE certifications are preferred

Remarkable benefits:
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

\"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.

AAA is an Equal Opportunity Employer

","

Service Writer

This position assists the General Manager in supervising the day-to-day automotive repair and customer service activities...","Service Writer Job at AAA Tidewater VA Ccc LLC in Williamsburg",["B","2166616453"],"Work at AAA Tidewater VA Ccc LLC","/jobs/2166616453-service-writer-job-at-aaa-tidewater-va-ccc-llc-in-williamsburg","/jobs?keyword=AAA+Tidewater+VA+Ccc+LLC","/jobs?keyword=Service+Writer+Job+at+AAA+Tidewater+VA+Ccc+LLC+in+Williamsburg",{"_429":428,"_433":523,"_452":453,"_444":513,"_243":524,"_440":525,"_427":428,"_111":526,"_431":527,"_432":194,"_454":453,"_442":528,"_425":529,"_455":518,"_430":130,"_477":530,"_460":531,"_479":526,"_480":528,"_482":520,"_484":532,"_486":533},["D",1770595200000],"

Service Writer

Schedule:

8am - 6pm Monday - Friday

every third Saturday 8am - 4pm

Service Writers are expected to function independently within all policies and procedures of the Car Care Center. However, there are circumstances/limits where the GM is responsible.

Resolve customers complaints (i.e., wait time, part discrepancy/availability, charge of service, discounts)
Authority to refund monies for customer satisfaction
Analyze labor times for technician, making sure correct time is designated to specific technician providing correct payroll figures.
Authority to contact any/all contractors for immediate repairs on faulty equipment that may be a workplace hazard.
Settle disputes/questions from employees when GM is not available.
Decide what products are best for the customer by contacting all vendors, including outside vendors, to determine what is most favorable in the customers interest.
Determine warranty on labor and parts to efficiently serve the customer.
Ordering parts and ensuring maintenance of proper parts inventory.

Education:

High School Diploma or GED required.
A.S. Degree in automotive technology or certificate of completion from a 2-year automotive program preferred.

Typical Experience:

Minimum 3 years' experience in the Automotive Repair industry. Supervisory experience preferred.

Knowledge/Skills/Competencies:

Knowledge of modern automotive technology, including diagnostic and repair practices.
Established technical and analytical skills
Professional interpersonal, organizational and customer service skills.
Strong professional written and oral communication skills.
Moderate computer skills with knowledge of Microsoft Office software products, such as Outlook, Word, Excel and Access and other operations-specific software programs.
ASE certifications are preferred

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

\"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.

AAA is an Equal Opportunity Employer

Required

Preferred

Job Industries

Automotive

","

Service Writer

This position assists the General Manager in supervising the day-to-day automotive repair and customer servic...","Service Writer","Full Time","Williamsburg, VA, US, 23188",["B","2507680143"],"4 days ago","/jobs/2507680143-service-writer","/jobs?location=Williamsburg%2C+VA%2C+US%2C+23188","/jobs?keyword=Service+Writer",{"_429":428,"_433":535,"_452":453,"_444":536,"_243":537,"_440":538,"_427":428,"_111":539,"_431":194,"_432":194,"_454":453,"_442":443,"_425":540,"_455":541,"_430":130,"_477":478,"_460":542,"_479":539,"_480":443,"_482":543,"_484":485,"_486":544},["D",1770950201000],"Omnicom Health","JOB SUMMARY:

The Creative Writer is responsible for breathing life into the stories and media created by Snow Companies. Writers are required to have strong storytelling skills to help our Patient Ambassadors® share remarkable stories of hope and empowerment in a way that conveys both the Ambassador's personal experiences and the client's key objectives.

ESSENTIAL JOB FUNCTIONS AND RESPONSBILITIES:

The Creative Writer must be able to perform the following essential duties and functions:

Prepare and present patient stories, advertising/marketing copy, video/audio scripts, and blog posts, as well as standard business reports and correspondence
• Create short form copy for digital projects such as web, display ads, email, and other online user experiences
• Understand brand strategy, marketing goals, and U.S. Food and Drug Administration (FDA) legal and regulatory requirements, and must weave that information seamlessly into the Ambassador's story
• Read and comprehend general documents relating to the pharmaceutical/biotechnology industry that include but are not limited to medical education, medical periodicals, clinical trial data, package inserts, medical procedures, industry regulations, and reimbursement/tax guidelines
• Demonstrate the ability to shift quickly and easily between writing styles and mediums such as print and digital
• Demonstrate ability to read copy written by brand AORs and to mimic their tone and voice
• Strong communication skills are important when engaging in discussions with Patient Ambassadors, fellow writers, and other team members throughout Snow Companies
• Appropriately engage with clients in formal and informal settings
• Meet deadlines and deliver high-quality pieces that reflect professionalism and strengthen our company's reputation
• The primary job functions and responsibilities include, but are not limited to, those listed

Weekend and Night Work:

Although your day-to-day work should primarily take place during regular office hours (8:30 a.m.-6:00 p.m., Monday-Friday), there will be occasions when you are required to work late into the evening and/or over the weekend. The candidate selected for the Creative Writer position should have the expectation that the workload and nature of the work will require hours that may extend past the normal business hours of the company.

Collaboration/Teamwork:

The size and nature of Snow Companies will require work in collaboration with people in other departments. Employees must demonstrate their willingness/ability to step into other roles as needed to drive the success of the company. Employees need to demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function.

Language Skills/Communication:

Superior writing, brainstorming, and proofreading skills
• Demonstrate ability to effectively and professionally communicate with managers, clients, Patient Ambassadors, and the general public
• Working with patients requires discretion and empathy as patients are living with chronic conditions
• A mastery of the English language and a strong eye for detail
• Fluency in a foreign language is a plus

Travel:

Travel is a fundamental part of the Writer position. Once per month, on average, a writer will travel to support the team and/or complete job tasks
• Employees must be able to accommodate the specific travel requirements of their role

Patient Privacy:

The core of our business is working with patients. Employees will come in contact with Personal Consumer Information (PCI) of patients living with chronic illness. It will be required that employees take training courses that include, but are not limited to:

Snow Companies Policy Training
• Health Insurance Portability and Accountability Act (HIPAA)
• Adverse Event (AE) Reporting Training
• U.S. Food and Drug Administration (FDA) Training

Computer Skills:

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Mathematical Skills:

Ability to comprehend and utilize basic mathematics as well as business statistics to include percentages, ratios, discounts, interest, commissions, and proportions.

Reasoning Ability:

Ability to identify and define problems while applying effective problem-solving skills through collecting data, establishing facts, and drawing valid conclusions
• Ability to deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Capable of applying industry benchmarks to create standardized practices

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Work Environment/Environmental Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate with no or very limited exposure to physical risk.

Certificates, Licenses, and Registrations:

Candidates must have a valid driver's license. In some instances, a passport may be necessary.

Education and Experience:

Bachelor's degree from a four-year college or university, or three to five years of related experience and/or training, or equivalent combination of education and experience preferred.

All candidates must be hybrid to the Williamsburg office and are expected to be in-office three times weekly.

Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.","JOB SUMMARY:

The Creative Writer is responsible for breathing life into the stories and media created by Snow Companies. W...","Omnicom Health is hiring: Writer in Williamsburg",["B","1866534733"],"Work at Omnicom Health","/jobs/1866534733-omnicom-health-is-hiring-writer-in-williamsburg","/jobs?keyword=Omnicom+Health","/jobs?keyword=Omnicom+Health+is+hiring%3A+Writer+in+Williamsburg",{"_429":428,"_433":546,"_452":453,"_444":536,"_243":547,"_440":548,"_427":428,"_111":549,"_431":194,"_432":194,"_454":453,"_442":443,"_425":550,"_455":541,"_430":130,"_477":478,"_460":551,"_479":549,"_480":443,"_482":543,"_484":485,"_486":552},["D",1770950201000],"The Creative Writer is responsible for breathing life into the stories and media created by Snow Companies. Writers are required to have strong storytelling skills to help our Patient Ambassadors® share remarkable stories of hope and empowerment in a way that conveys both the Ambassador’s personal experiences and the client’s key objectives.\nESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Prepare and present patient stories, advertising/marketing copy, video/audio scripts, and blog posts, as well as standard business reports and correspondence\nCreate short form copy for digital projects such as web, display ads, email, and other online user experiences\nUnderstand brand strategy, marketing goals, and FDA legal and regulatory requirements, and weave that information seamlessly into the Ambassador’s story\nRead and comprehend general documents relating to the pharmaceutical/biotechnology industry, including medical education, medical periodicals, clinical trial data, package inserts, medical procedures, industry regulations, and reimbursement/tax guidelines\nShift quickly and easily between writing styles and mediums such as print and digital\nRead copy written by brand AORs and mimic their tone and voice\nCommunicate effectively with Patient Ambassadors, fellow writers, and other team members throughout Snow Companies\nEngage with clients in formal and informal settings\nMeet deadlines and deliver high‑quality pieces that reflect professionalism and strengthen our company’s reputation\nPrimary job functions and responsibilities include, but are not limited to, those listed above\nWeekend and Night Work Although your day‑to‑day work should primarily take place during regular office hours (8:30 a.m.–6:00 p.m., Monday–Friday), there will be occasions when you are required to work late into the evening and/or over the weekend. The candidate selected for the Creative Writer position should expect that the workload and nature of the work will require hours that may extend past normal business hours.\nCollaboration/Teamwork Employees must demonstrate the willingness and ability to step into other roles as needed to drive the success of the company. They need to be a contributing member of a team that has goals broader than an individual job description or function.\nLanguage Skills/Communication Superior writing, brainstorming, and proofreading skills\nEffectively and professionally communicate with managers, clients, Patient Ambassadors, and the general public\nWork with patients requiring discretion and empathy as patients live with chronic conditions\nMastery of the English language and a strong eye for detail\nFluency in a foreign language is a plus\nTravel Travel is a fundamental part of the Writer position; on average, a writer will travel once per month to support the team and/or complete job tasks\nEmployees must accommodate the specific travel requirements of the role\nTraining and Compliance Snow Companies Policy Training\nHealth Insurance Portability and Accountability Act (HIPAA)\nAdverse Event (AE) Reporting Training\nU.S. Food and Drug Administration (FDA) Training\nComputer Skills Microsoft Office (Word, Excel, PowerPoint, Outlook)\nMathematical Skills Ability to comprehend and utilize basic mathematics as well as business statistics to include percentages, ratios, discounts, interest, commissions, and proportions.\nReasoning Ability Identify and define problems while applying effective problem‑solving skills through collecting data, establishing facts, and drawing valid conclusions\nDeal with a variety of concrete variables in situations where limited standardization exists\nInterpret instructions furnished in written, oral, diagram, or schedule form\nApply industry benchmarks to create standardized practices\nPhysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities. While performing the duties, the employee regularly stands, walks, sits, uses hands, reaches with hands and arms, talks or hears, and must regularly lift and/or move up to 25 pounds, occasionally lifting more than 25 pounds. Specific vision abilities required include close vision, color vision, and ability to adjust focus.\nWork Environment/Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions. Reasonable accommodations may be made to enable individuals with disabilities. The noise level is usually moderate with no or very limited exposure to physical risk.\nCertificates, Licenses, and Registrations Candidates must have a valid driver’s license; a passport may be necessary in some instances.\nEducation and Experience Bachelor’s degree from a four‑year college or university, or three to five years of related experience and/or training, or an equivalent combination of education and experience preferred.\nAll candidates must be hybrid to the Williamsburg office and are expected to be in‑office three times weekly.\nOmnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.\n\n#J-18808-Ljbffr","The Creative Writer is responsible for breathing life into the stories and media created by Snow Companies. Writers are required to have strong sto...","Writer Job at Omnicom Health in Williamsburg",["B","1792649835"],"/jobs/1792649835-writer-job-at-omnicom-health-in-williamsburg","/jobs?keyword=Writer+Job+at+Omnicom+Health+in+Williamsburg",{"_429":428,"_433":554,"_452":453,"_444":555,"_243":556,"_440":548,"_427":428,"_111":557,"_431":194,"_432":194,"_454":453,"_442":443,"_425":558,"_455":559,"_430":130,"_477":478,"_460":560,"_479":557,"_480":443,"_482":561,"_484":485,"_486":562},["D",1770950201000],"Snow Companies","The Creative Writer is responsible for breathing life into the stories and media created by Snow Companies. Writers are required to have strong storytelling skills to help our Patient Ambassadors® share remarkable stories of hope and empowerment in a way that conveys both the Ambassador’s personal experiences and the client’s key objectives.\n\nESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:\n\nPrepare and present patient stories, advertising/marketing copy, video/audio scripts, and blog posts, as well as standard business reports and correspondence.\n\nCreate short form copy for digital projects such as web, display ads, email, and other online user experiences.\n\nUnderstand brand strategy, marketing goals, and U.S. Food and Drug Administration (FDA) legal and regulatory requirements, and weave that information seamlessly into the Ambassador’s story.\n\nRead and comprehend general documents relating to the pharmaceutical/biotechnology industry including medical education, medical periodicals, clinical trial data, package inserts, medical procedures, industry regulations, and reimbursement/tax guidelines.\n\nDemonstrate the ability to shift quickly and easily between writing styles and mediums such as print and digital.\n\nRead copy written by brand AORs and mimic their tone and voice.\n\nStrong communication skills when engaging with Patient Ambassadors, fellow writers, and other team members throughout Snow Companies.\n\nAppropriately engage with clients in formal and informal settings.\n\nMeet deadlines and deliver high‑quality pieces that reflect professionalism and strengthen our company’s reputation.\n\nThe primary job functions and responsibilities include but are not limited to those listed.\n\nWeekend and Night Work:\nAlthough your day‑to‑day work should primarily take place during regular office hours (8:30 a.m.–6:00 p.m., Monday–Friday), there will be occasions when you are required to work late into the evening and/or over the weekend. The candidate selected for the Creative Writer position should expect that the workload and nature of the work may extend past the normal business hours of the company.\n\nCollaboration/Teamwork:\nThe size and nature of Snow Companies will require work in collaboration with people in other departments. Employees must demonstrate their willingness/ability to step into other roles as needed to drive the success of the company. Employees need to demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function.\n\nLanguage Skills/Communication:\n\nSuperior writing, brainstorming, and proofreading skills.\n\nDemonstrate ability to effectively and professionally communicate with managers, clients, Patient Ambassadors, and the general public.\n\nWorking with patients requires discretion and empathy as patients are living with chronic conditions.\n\nA mastery of the English language and a strong eye for detail.\n\nFluency in a foreign language is a plus.\n\nTravel:\n\nTravel is a fundamental part of the Writer position. Once per month, on average, a writer will travel to support the team and/or complete job tasks.\n\nEmployees must be able to accommodate the specific travel requirements of their role.\n\nTraining:\n\nSnow Companies Policy Training.\n\nHealth Insurance Portability and Accountability Act (HIPAA).\n\nAdverse Event (AE) Reporting Training.\n\nU.S. Food and Drug Administration (FDA) Training.\n\nComputer Skills:\n\nMicrosoft Office (Word, Excel, PowerPoint, Outlook).\n\nMathematical Skills:\nAbility to comprehend and utilize basic mathematics as well as business statistics to include percentages, ratios, discounts, interest, commissions, and proportions.\n\nReasoning Ability:\n\nAbility to identify and define problems while applying effective problem‑solving skills through collecting data, establishing facts, and drawing valid conclusions.\n\nAbility to deal with a variety of concrete variables in situations where only limited standardization exists.\n\nAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.\n\nCapable of applying industry benchmarks to create standardized practices.\n\nPhysical Demands:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.\n\nWork Environment/Environmental Conditions:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate with no or very limited exposure to physical risk.\n\nCertificates, Licenses, and Registrations:\n\nA valid driver’s license.\n\nIn some instances, a passport may be necessary.\n\nEducation and Experience:\nBachelor’s degree from a four‑year college or university, or three to five years of related experience and/or training, or an equivalent combination of education and experience is preferred.\n\nHybrid Work:\nAll candidates must be hybrid to the Williamsburg office and are expected to be in‑office three times weekly.\n\nOmnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.\n\n#J-18808-Ljbffr","Snow Companies is hiring: Writer in Williamsburg",["B","1807665748"],"Work at Snow Companies","/jobs/1807665748-snow-companies-is-hiring-writer-in-williamsburg","/jobs?keyword=Snow+Companies","/jobs?keyword=Snow+Companies+is+hiring%3A+Writer+in+Williamsburg","actionData","errors"]