Insurance Office of America
Commercial Lines Account Manager (Arizona)
Insurance Office of America, Florence, Arizona, United States, 85179
Commercial Lines Account Manager (Arizona)
Insurance Office of America is looking for a dedicated Commercial Lines Account Manager to manage an assigned book of business, ensuring account retention and supporting.guna new business.
Title:
Account Manager - Commercial Lines
Hybrid Preferred:
1-2 days in office out of a future office in Tucson, AZ area at a later date
Open to Fully Remote
for Arizona residents
Supporting:
Tucson, AZ office | Book Focus: General, Contractors
To view our branch locations, please visit: ioausa.com/locations. Remote work requires a dedicated, distraction‑free workspace and may require onsite presence for business needs.
Key Responsibilities
Technical Competence: Maintain technical competence and industry expertise.
Team Leadership: Direct daily activities of the account management team.
Customer Service: Handle customer service requests, policy administration,авлиед billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and successfully collect delinquent accounts.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay मामला updated on company通 policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications
3+ years of account management experience, or 5+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs socioeconomic>
Required active property & casualty licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem‑solving, and decision‑making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer
Competitive salaries and bonus potential
Company‑paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression этапе opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What To Expect (Application Process)
30‑Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range:
The expected pay range for this position is $75,000.00 to $95,000.00 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr
Title:
Account Manager - Commercial Lines
Hybrid Preferred:
1-2 days in office out of a future office in Tucson, AZ area at a later date
Open to Fully Remote
for Arizona residents
Supporting:
Tucson, AZ office | Book Focus: General, Contractors
To view our branch locations, please visit: ioausa.com/locations. Remote work requires a dedicated, distraction‑free workspace and may require onsite presence for business needs.
Key Responsibilities
Technical Competence: Maintain technical competence and industry expertise.
Team Leadership: Direct daily activities of the account management team.
Customer Service: Handle customer service requests, policy administration,авлиед billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and successfully collect delinquent accounts.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay मामला updated on company通 policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications
3+ years of account management experience, or 5+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs socioeconomic>
Required active property & casualty licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem‑solving, and decision‑making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer
Competitive salaries and bonus potential
Company‑paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression этапе opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What To Expect (Application Process)
30‑Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range:
The expected pay range for this position is $75,000.00 to $95,000.00 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr