BAL
Senior Manager-Legal Operations, Strategy & Solutions
BAL, Richardson, Texas, United States, 75080
Senior Manager-Legal Operations, Strategy & Solutions
Job Category : Sr Mgr and Sr Associate
Requisition Number : SENIO002334
Apply now
Posted: January 14, 2026
Full-Time
Hybrid
Locations Showing promoting 1 location
Description Who we are:
BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue theexceptionalin all that we do, but never at the expense of our values. There’sno_management }}
Supporting work is demanding volume and pace but we are up for the challenge. We love a balance of hard work and fun – so combine jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development and want to set you up for success here at BAL and beyond.
In addition to competitive pay, discretionary annual bonus, supportive team-oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, life insurance, sick time, unlimited vacation, and 401(k) with company match.
OVERVIEW The Senior Manager, Legal Operations, Strategy & Solutions plays a critical role in optimizing the allocation and utilization of immigration-focused legal team talent and support resources across the firm. This position works closely with senior leadership and cross-functional teams to ensure the right resources are deployed to the right team and projects at the right time, supporting both client delivery and internal initiatives. The role requires strong analytical skills, strategic planning capabilities, and the ability to balance competing priorities in a dynamic environment. A proactive approach to resource forecasting, capacity planning, and process improvement is essential to drive efficiency and support the firm’s growth objectives.
This role requires heightened discretion and sound judgment when handling sensitive resource allocation decisions, confidentialaih data, and strategic initiatives impacting firm operations.
PRIMARY RESPONSIBILITIES
Develop and implement mechanisms to monitor workload trends and forecast resource requirements to support firm growth and client demands in alignment with immigration landscape and strategic priorities.
Partner with executive leadership to align resource strategies with business objectives and operational goals.
Maintain a big‑picture view of legal team trends/surge projects and proactively plan and move resources across practices to support fluctuating needs and priorities, in collaboration with People & Culture.
Independently collaborate with legal team leadership to strategically allocate legal resources across teams and projects for optimal utilization and timely delivery of client work.
Work closely with legal, operations, finance, and other support teams to align resource planning with firmwide objectives and ensure seamless coordination.
Manage and implement processes and protocols to facilitate seamless movement of a sizable flex team.
Monitor resource-related budgets, track costs, and provide recommendations to ensure efficient production and utilization of resources.
Identify, develop, and implement enhancements to resource management processes, tracking tools, and reporting to improve efficiency and transparency.
Track production and utilization metrics, prepare dashboards, and deliver actionable insights to leadership for informed decision‑making.
Manage relationships with external vendors or contractors when additional capacity or specialized expertise is required.
Leverage and enhance case‑management and resource planning tools to streamline allocation and improve visibility across the organization.
Prepare and present detailed reports to executive stakeholders, highlighting the progress, achievements, and success metrics of the talent model.
Serve as the LOMO representative on large‑scale, firm‑wide criado, ensuring alignment with organizational priorities and needs.
Liaise with various operations departments (e.g. Knowledge Management, Reporting, Products) to continuously review and improve firm processes, policies, procedures, and technology‑driven solutions through a LOMO lens.
Maintain a detailed understanding of the immigration legal landscape, including developments that could affect or improve case delivery.
QUALIFICATIONS
5+ years’ relevant and/or industry experience
Experience with resource allocation strategies and utilization reporting for high‑volume transactional legal work
Deep understanding of proprietary immigration case‑management software and related reporting and analytics
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Excellent oral and written όχι общения either directly
Strong organizational and resource planning skills, including capacity forecasting and workload balancing.
Ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership.
Proactive and client‑service focused.
Strong analytical and problem‑solving skills with the ability to interpret data and provide actionable insights.
Strong organizational skills.
WORKING CONDITIONS
Able to sit and work at a computer keyboard for extended periods of time.
Able to stoop, kneel, bend at the waist and reach on a daily basis.
Able to perform general office administrative activities: copying, filing, delivering and using the telephone.
Able to lift and move up to 25 pounds occasionally.
Regular and on‑time attendance.
Must be able to priority, schedule and complete testing required for multiple applications with overlapping schedules.
A certain degree of creativity and flexibility is required.
Occasional travel by conventionalconnected means including air Note To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
Equal Opportunity Employer Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment.
Equal Opportunity Statement Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Requisition Number : SENIO002334
Apply now
Posted: January 14, 2026
Full-Time
Hybrid
Locations Showing promoting 1 location
Description Who we are:
BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue theexceptionalin all that we do, but never at the expense of our values. There’sno_management }}
Supporting work is demanding volume and pace but we are up for the challenge. We love a balance of hard work and fun – so combine jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development and want to set you up for success here at BAL and beyond.
In addition to competitive pay, discretionary annual bonus, supportive team-oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, life insurance, sick time, unlimited vacation, and 401(k) with company match.
OVERVIEW The Senior Manager, Legal Operations, Strategy & Solutions plays a critical role in optimizing the allocation and utilization of immigration-focused legal team talent and support resources across the firm. This position works closely with senior leadership and cross-functional teams to ensure the right resources are deployed to the right team and projects at the right time, supporting both client delivery and internal initiatives. The role requires strong analytical skills, strategic planning capabilities, and the ability to balance competing priorities in a dynamic environment. A proactive approach to resource forecasting, capacity planning, and process improvement is essential to drive efficiency and support the firm’s growth objectives.
This role requires heightened discretion and sound judgment when handling sensitive resource allocation decisions, confidentialaih data, and strategic initiatives impacting firm operations.
PRIMARY RESPONSIBILITIES
Develop and implement mechanisms to monitor workload trends and forecast resource requirements to support firm growth and client demands in alignment with immigration landscape and strategic priorities.
Partner with executive leadership to align resource strategies with business objectives and operational goals.
Maintain a big‑picture view of legal team trends/surge projects and proactively plan and move resources across practices to support fluctuating needs and priorities, in collaboration with People & Culture.
Independently collaborate with legal team leadership to strategically allocate legal resources across teams and projects for optimal utilization and timely delivery of client work.
Work closely with legal, operations, finance, and other support teams to align resource planning with firmwide objectives and ensure seamless coordination.
Manage and implement processes and protocols to facilitate seamless movement of a sizable flex team.
Monitor resource-related budgets, track costs, and provide recommendations to ensure efficient production and utilization of resources.
Identify, develop, and implement enhancements to resource management processes, tracking tools, and reporting to improve efficiency and transparency.
Track production and utilization metrics, prepare dashboards, and deliver actionable insights to leadership for informed decision‑making.
Manage relationships with external vendors or contractors when additional capacity or specialized expertise is required.
Leverage and enhance case‑management and resource planning tools to streamline allocation and improve visibility across the organization.
Prepare and present detailed reports to executive stakeholders, highlighting the progress, achievements, and success metrics of the talent model.
Serve as the LOMO representative on large‑scale, firm‑wide criado, ensuring alignment with organizational priorities and needs.
Liaise with various operations departments (e.g. Knowledge Management, Reporting, Products) to continuously review and improve firm processes, policies, procedures, and technology‑driven solutions through a LOMO lens.
Maintain a detailed understanding of the immigration legal landscape, including developments that could affect or improve case delivery.
QUALIFICATIONS
5+ years’ relevant and/or industry experience
Experience with resource allocation strategies and utilization reporting for high‑volume transactional legal work
Deep understanding of proprietary immigration case‑management software and related reporting and analytics
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Excellent oral and written όχι общения either directly
Strong organizational and resource planning skills, including capacity forecasting and workload balancing.
Ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership.
Proactive and client‑service focused.
Strong analytical and problem‑solving skills with the ability to interpret data and provide actionable insights.
Strong organizational skills.
WORKING CONDITIONS
Able to sit and work at a computer keyboard for extended periods of time.
Able to stoop, kneel, bend at the waist and reach on a daily basis.
Able to perform general office administrative activities: copying, filing, delivering and using the telephone.
Able to lift and move up to 25 pounds occasionally.
Regular and on‑time attendance.
Must be able to priority, schedule and complete testing required for multiple applications with overlapping schedules.
A certain degree of creativity and flexibility is required.
Occasional travel by conventionalconnected means including air Note To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
Equal Opportunity Employer Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment.
Equal Opportunity Statement Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr