NorthKey Community Care
Client Engagement Specialist
NorthKey Community Care, Williamstown, Kentucky, United States, 41097
NorthKey Community Care
is seeking a full-time
Client Engagement Specialist
to conduct outreach to clients to enhance and encourage engagement in mental health and substance use services, identify barriers to participation in services, and assist with resources. The position will be based at NorthKey's outpatient office in Williamstown, KY. This position will require travel to our rural counties. You MUST have reliable transportation. Hours are generally Monday-Friday, 8:30 am-5:00 pm.
Perks & Pay
Salary: $14.00 an hour
Up to 12% annual bonus
Strong team and family-oriented work environment
Generous plan for paid time off (PTO) (16 days your first year, including your Birthday)
10 Paid Holidays
Individual and family health insurance and other insurance plans offered
401(k) with employer match
Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program.
In-service training
Qualifications
High school diploma or GED required.
Relevant education, training, experience, knowledge, and expertise to meet the needs of the client.
Job Duties
Assist clients in a professional manner to achieve identified goals.
Track client engagement in services for assigned staff members.
Conduct written and oral outreach to clients to enhance and encourage engagement in NorthKey services, identify barriers to participation, and assist with resources to promote attendance.
Monitor required chart compliance, including treatment plans, annual evaluations, and required grant activities to ensure timely completion of all required elements.
Conduct client interviews as required for grant compliance.
Assist in obtaining appropriate legal documentation to ensure timely services and submission of documentation for payment.
Complete timely and accurate documentation.
Meet all documentation requirements as defined by NorthKey policies.
Participate in planned supervision and case consultation conferences as necessary.
Come prepared to meetings and keep administrator informed.
Adhere to confidentiality in all matters pertaining to client information.
NorthKey Community Care - Company Overview Since 1966, NorthKey Community Care (NorthKey) has provided effective and efficient mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region.
Come join the NorthKey team to help Transform Lives and Communities Through Excellence in Mental Health, Substance Use, and Developmental Disabilities services!
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
#J-18808-Ljbffr
is seeking a full-time
Client Engagement Specialist
to conduct outreach to clients to enhance and encourage engagement in mental health and substance use services, identify barriers to participation in services, and assist with resources. The position will be based at NorthKey's outpatient office in Williamstown, KY. This position will require travel to our rural counties. You MUST have reliable transportation. Hours are generally Monday-Friday, 8:30 am-5:00 pm.
Perks & Pay
Salary: $14.00 an hour
Up to 12% annual bonus
Strong team and family-oriented work environment
Generous plan for paid time off (PTO) (16 days your first year, including your Birthday)
10 Paid Holidays
Individual and family health insurance and other insurance plans offered
401(k) with employer match
Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program.
In-service training
Qualifications
High school diploma or GED required.
Relevant education, training, experience, knowledge, and expertise to meet the needs of the client.
Job Duties
Assist clients in a professional manner to achieve identified goals.
Track client engagement in services for assigned staff members.
Conduct written and oral outreach to clients to enhance and encourage engagement in NorthKey services, identify barriers to participation, and assist with resources to promote attendance.
Monitor required chart compliance, including treatment plans, annual evaluations, and required grant activities to ensure timely completion of all required elements.
Conduct client interviews as required for grant compliance.
Assist in obtaining appropriate legal documentation to ensure timely services and submission of documentation for payment.
Complete timely and accurate documentation.
Meet all documentation requirements as defined by NorthKey policies.
Participate in planned supervision and case consultation conferences as necessary.
Come prepared to meetings and keep administrator informed.
Adhere to confidentiality in all matters pertaining to client information.
NorthKey Community Care - Company Overview Since 1966, NorthKey Community Care (NorthKey) has provided effective and efficient mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region.
Come join the NorthKey team to help Transform Lives and Communities Through Excellence in Mental Health, Substance Use, and Developmental Disabilities services!
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
#J-18808-Ljbffr