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Photogenic, Inc.

Souvenir Operations Manager- USS Yorktown

Photogenic, Inc., Yorktown Heights, New York, United States

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Job Category:

Management

Requisition Number:

SOUVE025740

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Posted : January 12, 2026

Full-Time

Locations USS - Yorktown, USS Yorktown #439001, 40 Patriots Point Road, Mount Pleasant, SC 29464, USA

About Photogenic and Cherry Hill Programs

Since 2001, the core of Photogenic has been creating unique souvenir photography solutions. As the Souvenir Division of Cherry Hill Programs, the Photogenic team brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions and destinations across North America, our company contributes millions of holiday and souvenir experiences for children and families, year after year.

As

Operations Manager , you will create the magic by overseeing daily operations for our photo operations at the USS Yorltown and implement strategies to drive profitability and efficiency at each venue. The ideal candidate will also lead, develop and motivate the local team to achieve personal, professional and company goals.

Our Operations Manager Will Also

Promote a positive, collaborative environment and maintain our core values and policies

Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success

Determine staffing requirements and assist with hiring, onboarding, and training as needed

Ensure daily operations are maintained as scheduled

Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets

Coordinate field personnel, equipment, and manage inventory of supplies

Coach and develop team members to drive revenue, reduce cost and provide world class guest service

Analyze sales activity and reports to identify trends/opportunities and implement plans to drive a successful operation

Communicate and partner with the District Manager/Regional Manager to drive alignment and overall strategy for designated venue(s)

Establish and maintain positive and successful vendor relations with staff at all locations

Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability

Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery

All other duties as assigned

What We’re Looking For

Positive attitude and strong work ethic

Team player who can work independently and understands the importance of leadership

Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions

Ability to process sales transactions and comfortable with cash handling

Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays

Comfortable working in an outdoor environment in natural weather conditions

Knowledge, Experience & Skill

Direct industry experience highly desired

Demonstrate excellent interpersonal and communication skills

Strong people management skills and a passion for developing talent

Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods of time

What Else Can You Expect

A fun, fast paced, and passionate environment

PTO (Paid Time Off)

401K matching (After 1 year of employment)

Free photos for friends and family

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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