Axon
Account Manager, Growth & Acquisition West
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Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Your Impact As an Account Manager focused on Major Law Enforcement Accounts, you’ll play a key role in driving strategic growth and supporting public safety transformation across some of the largest city police departments and county sheriff’s offices in the Western U.S. Working in close partnership with a Key Account Leader, you’ll co‑own revenue goals, deepen customer relationships, coordinate resources, and help ensure our solutions drive measurable outcomes. You are a relationship builder, a proactive closer, and an expert at orchestrating cross‑functional success—from initial discovery to long‑term adoption. You thrive in complexity, have deep customer empathy, and can navigate the nuance of major government agency environments. Your work will directly support our mission: to protect life through transformative technology.
What You’ll Do Location: Remote in territory
Travel: 60%+
Reports to: Director of Sales
Drive Revenue & Growth
Close new business and expansions across a territory of major city police departments and county sheriff’s offices.
Build and manage a long‑term growth pipeline; maintain accurate forecasts in Salesforce (stage, close date, next steps).
Co‑own a quota alongside a Key Account Leader; all closed revenue is team‑attributed.
Lead Strategic Customer Engagement
Build and expand multi‑threaded relationships with senior agency stakeholders.
Identify whitespace, align Axon solutions to customer priorities, and execute on territory growth plans.
Participate in executive meetings and QBRs to reinforce value, gather feedback, and uncover new opportunities.
Coordinate Cross‑Functional Execution
Act as the primary liaison between the customer and internal teams (CSMs, Solutions, Legal, Services).
Scope clean, aligned deals and ensure seamless handoff and execution for post‑sale success.
Monitor service fulfillment and elevate risks to ensure customer outcomes stay on track.
Operate with Excellence
Use Salesforce and AI tools (like ChatGPT) to enhance productivity, insights, and communication.
Deliver with clarity, urgency, and a high level of ownership from pipeline to post‑sale success.
What You’ll Bring
3+ years in enterprise SaaS, strategic account management, or complex B2B sales.
Proven success managing large, multi‑stakeholder accounts—preferably in the public sector or public safety.
Experience with sales forecasting, pipeline management, and CRM tools (Salesforce).
Comfortable owning a quota and aligning deeply with cross‑functional partners to deliver outcomes.
Exceptional communication skills, with the ability to influence across roles and levels.
High ownership mentality—you treat your accounts like your business.
Must be able to travel 60‑80% within territory.
Benefits That Benefit You
Competitive salary and 401k with employer match.
Discretionary paid time off.
Paid parental leave for all.
Medical, Dental, Vision plans.
Fitness Programs.
Emotional & mental wellness support.
Learning & Development programs.
And yes, we have snacks in our offices.
Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Privacy & Optional Rights We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
EEO Statement Axon’s mission is to Protect Life and is committed to the well‑being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent—regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances—and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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Get AI-powered advice on this job and more exclusive features.
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Your Impact As an Account Manager focused on Major Law Enforcement Accounts, you’ll play a key role in driving strategic growth and supporting public safety transformation across some of the largest city police departments and county sheriff’s offices in the Western U.S. Working in close partnership with a Key Account Leader, you’ll co‑own revenue goals, deepen customer relationships, coordinate resources, and help ensure our solutions drive measurable outcomes. You are a relationship builder, a proactive closer, and an expert at orchestrating cross‑functional success—from initial discovery to long‑term adoption. You thrive in complexity, have deep customer empathy, and can navigate the nuance of major government agency environments. Your work will directly support our mission: to protect life through transformative technology.
What You’ll Do Location: Remote in territory
Travel: 60%+
Reports to: Director of Sales
Drive Revenue & Growth
Close new business and expansions across a territory of major city police departments and county sheriff’s offices.
Build and manage a long‑term growth pipeline; maintain accurate forecasts in Salesforce (stage, close date, next steps).
Co‑own a quota alongside a Key Account Leader; all closed revenue is team‑attributed.
Lead Strategic Customer Engagement
Build and expand multi‑threaded relationships with senior agency stakeholders.
Identify whitespace, align Axon solutions to customer priorities, and execute on territory growth plans.
Participate in executive meetings and QBRs to reinforce value, gather feedback, and uncover new opportunities.
Coordinate Cross‑Functional Execution
Act as the primary liaison between the customer and internal teams (CSMs, Solutions, Legal, Services).
Scope clean, aligned deals and ensure seamless handoff and execution for post‑sale success.
Monitor service fulfillment and elevate risks to ensure customer outcomes stay on track.
Operate with Excellence
Use Salesforce and AI tools (like ChatGPT) to enhance productivity, insights, and communication.
Deliver with clarity, urgency, and a high level of ownership from pipeline to post‑sale success.
What You’ll Bring
3+ years in enterprise SaaS, strategic account management, or complex B2B sales.
Proven success managing large, multi‑stakeholder accounts—preferably in the public sector or public safety.
Experience with sales forecasting, pipeline management, and CRM tools (Salesforce).
Comfortable owning a quota and aligning deeply with cross‑functional partners to deliver outcomes.
Exceptional communication skills, with the ability to influence across roles and levels.
High ownership mentality—you treat your accounts like your business.
Must be able to travel 60‑80% within territory.
Benefits That Benefit You
Competitive salary and 401k with employer match.
Discretionary paid time off.
Paid parental leave for all.
Medical, Dental, Vision plans.
Fitness Programs.
Emotional & mental wellness support.
Learning & Development programs.
And yes, we have snacks in our offices.
Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Privacy & Optional Rights We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
EEO Statement Axon’s mission is to Protect Life and is committed to the well‑being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent—regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances—and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
#J-18808-Ljbffr