Kentucky Staffing
Job Posting
Provides friendly, efficient, and professional sales support to customers shopping at Southern States Cooperative, Inc. locations. Relies on product knowledge and training to assist customers with merchandise selection. Provides recommendations for additional products, services and/or equipment to meet overall project needs. Maintains effective merchandising of products and a safe and welcoming shopping environment. Essential Job Functions: Proactively greet customers in a welcoming and professional manner. Discuss merchandise needs with customers. Assist customers with quickly locating items in the facility. Seek information to understand the full scope of customers' projects. Assess whether companion products or additional equipment and services may be useful. Maintain the merchandising and overall appearance of the facility. Interpret diagrams and build merchandise displays, at times may include moving shelving and fixtures. Proactively identify opportunities to assist customers and facilitate efficient service. Provide specialized support and product expertise to customers via telephone. Monitor entrances and exits in an effort to promote store security, safety, and to minimize merchandise loss. Perform daily housekeeping duties according to facility procedures to ensure a neat, clean and welcoming shopping environment. May provide assistance with a variety of other functions to support the team. Work safely as to not cause harm to yourself, customers, co-workers, equipment, or inventory. Perform all other job functions as assigned. Requirements: Education: Requires a High School Diploma or General Education Degree (GED). Prefer additional college coursework or Associate's Degree in agriculture, plant science, animal science, or a related field. Experience: Requires a minimum of one (1) year of work experience in a retail sales environment providing high quality customer service. Prefer experience in agriculture, livestock / pet care, horticulture, or related industry. Previous Southern States work experience a plus. Able to consistently demonstrate customer-focused interpersonal skills, communicate in a positive and professional manner and resolve customer concerns effectively. Effective knowledge of specialized area(s) including equine, livestock, pet, home, farm, and/or lawn & garden. Able to learn and consistently demonstrate knowledge of facility guidelines and standard operating procedures. Able to learn and effectively apply knowledge of a wide variety of merchandise in order to correctly answer customer questions or varying complexity and make recommendations. Able to add, subtract, multiply, divide and calculate percentages using whole numbers, common fractions and decimals. Attention to detail. Able to speak, read, write the English language in a proficient manner. Able to work extended hours to meet business demands. Work Environment: Primarily performs essential job functions indoors in a climate controlled environment. Occasionally works outdoors and in the warehouse which is not climate controlled. May not be protected from weather conditions. May be exposed to hazards including: Drafts, temperature changes and wet floors due to facility doors opening during adverse weather and the merchandising and care of plant material. Merchandise, supplies and tools with sharp edges or containing hazardous materials. Dust, odors, fumes and hazardous chemicals associated with sales and storage of dry and liquid fertilizers, crop protectants and other agricultural, residential, animal care and home care products. Moving mechanical parts and vehicles, vibrations and electric current. Noise levels where hearing protection is optional per PPE Plan Schedule requirements will vary based on location. Extended hours and/or alternate work schedules may be required. Ability to report to work on time and in adverse weather conditions is required. Physical Activities & Requirements: Continuously bend and stoop; manual dexterity (fingers and hands) and utilize repetitive hand motion with merchandise and tools; reach with arms and hands for extended periods; stand and walk for extended periods, at times may be on concrete or uneven surfaces; utilize eye/hand coordination; twist back and neck. Pull, push, lift, carry up to 50 pounds. Frequently climb, crouch, stack, and sweep. Pull, push, lift, carry 50-80 pounds, may be assisted. Occasionally balance, kneel and shovel. Pull, push, lift, carry 80-100 pounds, may be assisted. Must be able to speak to co-workers and customers regarding operations and safety. Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Tools & Equipment: Hand held scanner, telephone, hand held radio, computer, printer, scanner, copier, fax machine, writing instrument, reports, logs, spreadsheets, merchandising diagrams and other tools and equipment as determined by specific location (such as point of sale terminal). Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws or regulations.
Provides friendly, efficient, and professional sales support to customers shopping at Southern States Cooperative, Inc. locations. Relies on product knowledge and training to assist customers with merchandise selection. Provides recommendations for additional products, services and/or equipment to meet overall project needs. Maintains effective merchandising of products and a safe and welcoming shopping environment. Essential Job Functions: Proactively greet customers in a welcoming and professional manner. Discuss merchandise needs with customers. Assist customers with quickly locating items in the facility. Seek information to understand the full scope of customers' projects. Assess whether companion products or additional equipment and services may be useful. Maintain the merchandising and overall appearance of the facility. Interpret diagrams and build merchandise displays, at times may include moving shelving and fixtures. Proactively identify opportunities to assist customers and facilitate efficient service. Provide specialized support and product expertise to customers via telephone. Monitor entrances and exits in an effort to promote store security, safety, and to minimize merchandise loss. Perform daily housekeeping duties according to facility procedures to ensure a neat, clean and welcoming shopping environment. May provide assistance with a variety of other functions to support the team. Work safely as to not cause harm to yourself, customers, co-workers, equipment, or inventory. Perform all other job functions as assigned. Requirements: Education: Requires a High School Diploma or General Education Degree (GED). Prefer additional college coursework or Associate's Degree in agriculture, plant science, animal science, or a related field. Experience: Requires a minimum of one (1) year of work experience in a retail sales environment providing high quality customer service. Prefer experience in agriculture, livestock / pet care, horticulture, or related industry. Previous Southern States work experience a plus. Able to consistently demonstrate customer-focused interpersonal skills, communicate in a positive and professional manner and resolve customer concerns effectively. Effective knowledge of specialized area(s) including equine, livestock, pet, home, farm, and/or lawn & garden. Able to learn and consistently demonstrate knowledge of facility guidelines and standard operating procedures. Able to learn and effectively apply knowledge of a wide variety of merchandise in order to correctly answer customer questions or varying complexity and make recommendations. Able to add, subtract, multiply, divide and calculate percentages using whole numbers, common fractions and decimals. Attention to detail. Able to speak, read, write the English language in a proficient manner. Able to work extended hours to meet business demands. Work Environment: Primarily performs essential job functions indoors in a climate controlled environment. Occasionally works outdoors and in the warehouse which is not climate controlled. May not be protected from weather conditions. May be exposed to hazards including: Drafts, temperature changes and wet floors due to facility doors opening during adverse weather and the merchandising and care of plant material. Merchandise, supplies and tools with sharp edges or containing hazardous materials. Dust, odors, fumes and hazardous chemicals associated with sales and storage of dry and liquid fertilizers, crop protectants and other agricultural, residential, animal care and home care products. Moving mechanical parts and vehicles, vibrations and electric current. Noise levels where hearing protection is optional per PPE Plan Schedule requirements will vary based on location. Extended hours and/or alternate work schedules may be required. Ability to report to work on time and in adverse weather conditions is required. Physical Activities & Requirements: Continuously bend and stoop; manual dexterity (fingers and hands) and utilize repetitive hand motion with merchandise and tools; reach with arms and hands for extended periods; stand and walk for extended periods, at times may be on concrete or uneven surfaces; utilize eye/hand coordination; twist back and neck. Pull, push, lift, carry up to 50 pounds. Frequently climb, crouch, stack, and sweep. Pull, push, lift, carry 50-80 pounds, may be assisted. Occasionally balance, kneel and shovel. Pull, push, lift, carry 80-100 pounds, may be assisted. Must be able to speak to co-workers and customers regarding operations and safety. Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Tools & Equipment: Hand held scanner, telephone, hand held radio, computer, printer, scanner, copier, fax machine, writing instrument, reports, logs, spreadsheets, merchandising diagrams and other tools and equipment as determined by specific location (such as point of sale terminal). Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws or regulations.