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EmergencyMD

Sales Manager

EmergencyMD, Roseville, Minnesota, United States

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Universal Truck Sales is a growing commercial vehicle dealership specializing in new and used trucks, trailers, and Hyundai construction and material handling equipment. We pride ourselves on strong customer relationships, industry expertise, and a commitment to delivering reliable equipment solutions that support our customers' businesses.

As we continue to expand, we are investing in leadership, people, and operational excellence. We are seeking driven sales leaders who want to make a measurable impact while helping shape the future growth of Universal Truck Sales.

Position Summary The New Truck Sales Manager is a key leadership position responsible for driving new truck, trailer, and Hyundai equipment sales performance, developing a high-performing sales team, and expanding market share across Universal Truck Sales' territory.

This role provides day-to-day leadership of the new truck sales department and plays a critical role in sales strategy, customer relationships, inventory planning, and OEM alignment. The ideal candidate is a confident, relationship-driven leader with a strong understanding of the commercial vehicle and equipment industry who enjoys coaching sales professionals and delivering results.

Essential Job Functions & Responsibilities 1. Sales Leadership & Strategy

Lead, coach, and develop the new truck and equipment sales team to achieve volume, gross profit, and market share goals

Establish clear expectations, accountability, and performance standards

Drive disciplined pipeline management, forecasting, and execution across all sales opportunities

Partner with executive leadership to align sales strategies with company objectives and OEM programs

2. Customer Relationship Management

Build and maintain strong relationships with fleet, vocational, construction, and retail customers

Support major account strategies, negotiations, and long-term customer planning

Ensure a consistent, professional customer experience from initial contact through delivery

Reinforce follow-up discipline and CRM usage to support customer retention and growth

3. Sales Performance Management

Monitor sales metrics, forecasts, margins, and order activity

Conduct regular one-on-one meetings, deal reviews, and performance coaching

Identify performance gaps and implement training or process improvements

Prepare and present sales performance updates to senior leadership

4. Inventory & Order Management

Oversee new truck, trailer, and Hyundai equipment ordering strategies, stock levels, and allocations

Balance inventory availability with floorplan exposure

Maintain pricing discipline and margin expectations across all deals

Coordinate closely with Used Sales, Finance, Leasing, Rental, Service, and Parts to ensure smooth transactions and deliveries

5. OEM & Vendor Relations

Serve as the primary point of contact for OEM partners, including Hyundai, Autocar and other truck and trailer manufacturers

Manage OEM relationships related to forecasting, specifications, incentives, and programs

Stay current on product updates, market trends, and competitive offerings

Collaborate with OEM representatives on sales initiatives, training, and marketing efforts

6. Collaboration & Communication

Work cross-functionally with service, parts, leasing, finance, and corporate teams

Communicate clearly and professionally with internal teams, customers, and OEM partners

Participate in management meetings, planning sessions, and strategic initiatives

Attributes & Characteristics

High integrity and professionalism

Confident, positive, people-focused leadership style

Strong sense of ownership and accountability

Strategic thinker with a hands-on approach

Competitive, motivated, and growth-oriented mindset

Skills

Strong leadership, coaching, and communication skills

Solid understanding of commercial truck, trailer, and vocational equipment applications

Financial acumen related to pricing, margins, and inventory management

Proficiency in CRM systems, Microsoft Office, and dealership management systems

Strong organizational, time management, and problem-solving skills

Preferred Qualifications

Bachelor's degree in business, sales, marketing, or related field, or equivalent industry experience

Minimum of 5 years of commercial truck, trailer, or equipment sales experience

Prior sales leadership or management experience strongly preferred

Experience working with OEM programs and incentive structures

CDL Class A or B preferred but not required

Physical Demands

Occasional lifting up to 30 pounds

Frequent sitting, standing, walking, and use of hands and arms

Vision abilities including close vision, depth perception, and ability to adjust focus

Work Environment

Dealership and office environment with frequent customer interaction

Moderate noise level

Travel within territory with occasional overnight travel

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