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Jonus Group

Surety Bond Account Manager

Jonus Group, Florida, New York, United States

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Surety Bond Account Manager Job Summary This role supports clients in identifying and fulfilling their surety bond needs. The position works closely with clients, producers, and surety representatives to manage the execution of various bond types and ensure accurate, timely processing.

Responsibilities

Maintain and update client financial and bond files

Review contracts and bond forms to extract relevant details

Ensure accuracy of bid and final bond requests

Prepare bid and final bonds

Provide frequent status updates to clients

Process final close-outs for premium audits

Serve as liaison between clients and surety companies

Assist producers and collaborate with team members

Prepare routine and follow‑up correspondence (electronic and paper)

Draft and send communications

Organize and file documents

Prepare overnight packages and receipts

Answer phone calls and respond to messages

Assist with mailings and other administrative tasks as directed

Qualifications/Requirements

Minimum of 3 years of experience in a professional office setting

High school diploma or equivalent required

Holds an active P&C insurance license or willingness to obtain within an agreed timeframe

Prior experience in surety bonds or insurance

Background in bookkeeping or accounting

Customer service experience in banking or insurance

Paralegal experience

College coursework or degree preferred

Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook)

Experience with agency management software preferred

Familiarity with surety bonding platforms is a plus

Strong attention to detail and accuracy

Ability to work independently while collaborating effectively with team members

Excellent written and verbal communication skills

Strong time management and prioritization abilities

Ability to multitask and handle sensitive information with discretion

Professional demeanor and positive attitude

Strong organizational and basic math skills

Self‑starter with good team skills

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer’s discretion.

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