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Oregon Staffing

Mortgage Customer Specialist

Oregon Staffing, Portland, Oregon, United States, 97201

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Job Opportunity At U.S. Bank

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One. Responsible for the timely and accurate completion of mortgage loan requests, acting as liaison between customers, mortgage loan originators and various third parties. Compiles, prepares and processes mortgage loan files from application through closing. Assures compliance with bank, regulatory and investor guidelines and customer service standards. Basic Qualifications: High school diploma or equivalent Two to three years of job-related experience Preferred Skills/Experience: Effective problem-solving and decision-making skills Ability to produce results in a fast paced, production-oriented and customer-centric role Ability to manage multiple tasks/projects and deadlines simultaneously Effective verbal and written communication skills Good knowledge of loan processing and closing policies and procedures and credit policy to include automated underwriting system approver authority Experience with loan types including FHA, VA, Jumbo, Portfolio and DPA If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify: U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. Pay Range: $20.00 - $26.39 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws.