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Southwestern Family of Companies

Email Marketing Specialist

Southwestern Family of Companies, Nashville, Tennessee, United States, 37247

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Email Marketing Specialist

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Southwestern Consulting

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About Us At Southwestern Consulting, actions speak louder than words. Our values, strengths, and core beliefs shine through the actions of our people—our employees and contractors. We create a culture that elevates employees through professional development, transparency, and fun, so that we are empowered to treat our clients (past, present, and potential) with the same high level of care and thoughtfulness. Southwestern Consulting consists of three unique divisions, each with a focused mission that helps professionals take their business and life to the next level. Southwestern Coaching – Elevate Sales; Southwestern Training – Elevate Performance; Southwestern Speakers – Elevate Events.

Job Summary The Email Marketing Specialist is responsible for owning and executing Southwestern Consulting’s email marketing strategy across the full customer lifecycle. This position plays a critical role in lead nurturing, client retention, product launches, and revenue enablement by delivering timely, relevant, and data‑driven email communications. The Email Marketing Specialist will collaborate closely with Marketing, Sales, Product, and Customer Experience teams to verify email campaigns align with business objectives and deliver measurable results. This position reports to the Senior Director of Marketing and provides excellent customer service to team members and customers while demonstrating the company values and supporting the mission.

Job Duties and Responsibilities

Own the strategy, execution, and optimization of all email marketing campaigns across multiple business lines

Build, manage, and maintain advanced segmentation lists based on behavior, lifecycle stage, engagement, products, and CRM data

Develop and execute automated email workflows, nurture campaigns, and drip sequences within HubSpot or similar platforms

Write, edit, and optimize high‑converting email copy aligned with brand voice, audience intent, and campaign goals

Collaborate with Salesforce administrators to ensure accurate data syncing, list integrity, and lifecycle tracking

Partner with Product, Sales, and Customer Success teams to support launches, promotions, renewals, and retention efforts

Monitor email performance metrics including open rates, click‑through rates, conversions, and engagement scores

Analyze performance metrics and campaign results to provide actionable insights and recommendations for continuous improvement

Conduct A/B testing on subject lines, content, CTAs, and send timing to continuously improve performance

Maintain email compliance best practices (CAN‑SPAM, GDPR, opt‑in management, and deliverability standards)

Document processes, workflows, and best practices to support scalability and consistency

Coordinate with internal stakeholders, including sales, product development, and operations teams, to integrate marketing strategies and deliver cohesive campaigns

Establish and maintain strong relationships with external partners, vendors, and industry influencers to support marketing initiatives and leverage new opportunities

Ensure that all marketing materials and communications are on‑brand, consistent, and effectively support the company's strategic goals

Perform other duties as assigned

Required Qualifications

Bachelor’s degree in marketing related field or equivalent work experience

3 years of experience in hands‑on email marketing in a professional services environment

Advanced experience with HubSpot (or similar platforms such as Marketo, Pardot, or ActiveCampaign)

Strong working knowledge of Salesforce and CRM‑driven segmentation

Proven expertise in building segmentation lists, workflows, and automation logic

Exceptional email copywriting skills with the ability to adapt tone for different audiences and objectives

Strong analytical skills with experience interpreting campaign performance and making data‑driven decisions

High attention to detail with strong organizational and project management skills

Ability to manage multiple campaigns simultaneously while meeting deadlines

Collaborative mindset with the confidence to work cross‑functionally and make strategic recommendations

Bachelor’s degree in marketing, business administration, or a related field

Advanced proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook

Demonstrate expertise in digital marketing strategies, content development, and multi‑channel campaign management

Strong strategic thinking and problem‑solving skills with the ability to manage multiple projects and priorities in a fast‑paced environment

Ability to work on multiple projects simultaneously while accomplishing daily tasks

Effective oral and written communication skills and excellent interpersonal skills

Attention to detail, critical thinker, and problem‑solving skills

High standards for integrity, honesty, professionalism, and work ethic

Commitment to service excellence

Ability to work independently while demonstrating excellent organization and follow through

Demonstrate flexible and efficient time management and ability to prioritize workload

Self‑directed with an ability and willingness to move with purpose and a strong sense of urgency

Self‑motivated, positive, and enthusiastic

Self‑starter with a strong desire to exceed expectations and capable of supporting a team

Willing to grow and be challenged

Attend training as requested

Preferred Qualifications

Experience supporting multiple brands, products, or business units within one organization

Familiarity with subscription models, memberships, or long‑cycle nurture funnels

Experience working in a consulting, coaching, or professional development environment

Knowledge of email deliverability best practices and engagement scoring models

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Marketing and Sales

Industries Executive Offices

Benefits

Medical insurance

Vision insurance

401(k)

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