Remote SaaS Customer Success & Engagement Lead

A prominent construction firm is seeking a Customer Engagement Manager to support its SMB customer base, focusing on subcontractors, general contractors, architects, and engineers. This remote role requires overseeing customer engagement to enhance retention and satisfaction, providing proactive outreach, and leveraging data insights. Candidates should have at least 2 years of experience in sales or account management, excellent communication skills, and a proficiency in Microsoft Office. The salary range is $50,000-$60,000 plus benefits and potential bonuses. #J-18808-Ljbffr