McLane Company, Inc.
Representative, Customer Service I
McLane Company, Inc., Commerce City, Colorado, United States, 80022
2 days ago Be among the first 25 applicants
Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, fromюр Sales and IT to Dispatchers and Mechanics work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information.
Benefits You Can Count On scholen>
Pay rate: 20.75/HR
M-F 7:30AM-4PM
Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company‑paid life insurance.
ESCO vacation time, and sick leave accrual from day one and paid holidays after 90 days.
401(k) Profit Sharing Plan after 90 days.
Additional benefits: pet insurance, parental leave, employee assistance programsули discount programs, tuition reimbursement program, and more!
scars> What you’ll do as a Customer Service Representative I
Maintain customer files to ensure up to date information.
Research and respond to customer inquiriesacus
Manage customer requests for assistance, information, and issue resolution.
Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.
Maintain regular communication with decision makers within customer organizations.
Train customers on various business issues andลน์ applications to maximize value.
Respond to various customer requests and needs.
Answer inquiries by phone, email, and internet response.
Perform other duties as needed or assigned by supervisor.
Other duties may be assigned.
Qualifications you’ll bring as a Customer Service Representative I
High School Diploma or GED. Cortez
Up to 2 years of experience in a customer service role.
Ability to type_css 45 wpm and perform 10-key by touch.
Strong verbal and written communication skills, and organization and planning skills.
Knowledge and experience with Microsoft office applications.
Ability to prioritize pending tasks in a logical manner.
Ability to learn quickly and retain information.
Fit the following? We want you here!
Teamwork oriented
Organized
Problem solver
Detailed
Our roadmap. Our story. We’ve been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e‑commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people‑centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/
Primary Location: United States-Colorado-Commerce City
Work Locations: DC, Denver
Business Unit: FS121
Job: Customer Service
Schedule: Full‑time
ocity Shift: 1st - Day
kita Employee Status: Regular
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Truck Transportation
Referrals increase your chances of interviewing at McLane Company, Inc. by 2x
Get notified about new Customer Service Representative jobs in Commerce City, CO.
#J-18808-Ljbffr
Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, fromюр Sales and IT to Dispatchers and Mechanics work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information.
Benefits You Can Count On scholen>
Pay rate: 20.75/HR
M-F 7:30AM-4PM
Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company‑paid life insurance.
ESCO vacation time, and sick leave accrual from day one and paid holidays after 90 days.
401(k) Profit Sharing Plan after 90 days.
Additional benefits: pet insurance, parental leave, employee assistance programsули discount programs, tuition reimbursement program, and more!
scars> What you’ll do as a Customer Service Representative I
Maintain customer files to ensure up to date information.
Research and respond to customer inquiriesacus
Manage customer requests for assistance, information, and issue resolution.
Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.
Maintain regular communication with decision makers within customer organizations.
Train customers on various business issues andลน์ applications to maximize value.
Respond to various customer requests and needs.
Answer inquiries by phone, email, and internet response.
Perform other duties as needed or assigned by supervisor.
Other duties may be assigned.
Qualifications you’ll bring as a Customer Service Representative I
High School Diploma or GED. Cortez
Up to 2 years of experience in a customer service role.
Ability to type_css 45 wpm and perform 10-key by touch.
Strong verbal and written communication skills, and organization and planning skills.
Knowledge and experience with Microsoft office applications.
Ability to prioritize pending tasks in a logical manner.
Ability to learn quickly and retain information.
Fit the following? We want you here!
Teamwork oriented
Organized
Problem solver
Detailed
Our roadmap. Our story. We’ve been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e‑commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people‑centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/
Primary Location: United States-Colorado-Commerce City
Work Locations: DC, Denver
Business Unit: FS121
Job: Customer Service
Schedule: Full‑time
ocity Shift: 1st - Day
kita Employee Status: Regular
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Truck Transportation
Referrals increase your chances of interviewing at McLane Company, Inc. by 2x
Get notified about new Customer Service Representative jobs in Commerce City, CO.
#J-18808-Ljbffr