South Carolina Staffing
Sales & Marketing Customer Service Representative
South Carolina Staffing, Shaw A F B, South Carolina, United States, 29152
Customer Service Representative
Olsten Staffing Services is currently assisting a local manufacturing company in their search to fill a customer service representative position in Sumter, SC. This is a temporary part-time opportunity that could potentially turn into a full-time permanent position. Position summary is as follows: Candidate must have excellent multi-tasking skills. Must be an individual who works with a sense of urgency. Employee will be responsible for receiving and processing customer orders and requests ensuring a timely delivery and confirming orders with customers. Employee will work closely with customers, sales, production scheduling and shipping to manage customer orders through the system for timely and accurate delivery, prioritizing changing customer needs. Performance assessment will be conducted after a three-month probation period and every year following. Qualifications: Process customer orders and requests responding promptly and appropriately. Send order confirmations to customers. Work closely with customers, sales, production scheduling and shipping to manage customer orders through the system for timely and accurate delivery, prioritizing changing customer needs. Provide timely and accurate information relative to product and order status. Develop and maintain customer profiles. Review open orders and schedules to ensure customer requirements are fulfilled. Keep sales support manager fully informed of any situations or activities that arise on a daily basis. Issue return authorizations/credits and follow through with shipping and accounting for closure. Arrange for expedite shipments as required. Must be detailed in preparing required documents for shipments and order entry with a high degree of accuracy. Keep customers informed of any schedule changes; work with production scheduling to ensure on time delivery. Approve invoices on a daily basis prior to accounting posting. Cross training. Assist accounting in past dues collection as necessary. Provide certificates of analysis as required by customer. Finished goods inventory control. Order placement to company and/or other vendors for inventory replenishment. Importation of goods from company to customers and various warehouses including customs clearance. Order placement to warehouse for shipments to customers. Exportation of goods from company when necessary. Part-time position with the potential to go full-time. Payrate is $22/hr, day shift schedule. Olsten staffing services provides one of the most comprehensive benefits packages in the industry to contract workers. Click on apply now if you believe you qualify for this position. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including paid sick leave or any other paid leave required by federal, state, or local law, as well as holiday pay where applicable. Equal opportunity employer/veterans/disabled military connected talent encouraged to apply.
Olsten Staffing Services is currently assisting a local manufacturing company in their search to fill a customer service representative position in Sumter, SC. This is a temporary part-time opportunity that could potentially turn into a full-time permanent position. Position summary is as follows: Candidate must have excellent multi-tasking skills. Must be an individual who works with a sense of urgency. Employee will be responsible for receiving and processing customer orders and requests ensuring a timely delivery and confirming orders with customers. Employee will work closely with customers, sales, production scheduling and shipping to manage customer orders through the system for timely and accurate delivery, prioritizing changing customer needs. Performance assessment will be conducted after a three-month probation period and every year following. Qualifications: Process customer orders and requests responding promptly and appropriately. Send order confirmations to customers. Work closely with customers, sales, production scheduling and shipping to manage customer orders through the system for timely and accurate delivery, prioritizing changing customer needs. Provide timely and accurate information relative to product and order status. Develop and maintain customer profiles. Review open orders and schedules to ensure customer requirements are fulfilled. Keep sales support manager fully informed of any situations or activities that arise on a daily basis. Issue return authorizations/credits and follow through with shipping and accounting for closure. Arrange for expedite shipments as required. Must be detailed in preparing required documents for shipments and order entry with a high degree of accuracy. Keep customers informed of any schedule changes; work with production scheduling to ensure on time delivery. Approve invoices on a daily basis prior to accounting posting. Cross training. Assist accounting in past dues collection as necessary. Provide certificates of analysis as required by customer. Finished goods inventory control. Order placement to company and/or other vendors for inventory replenishment. Importation of goods from company to customers and various warehouses including customs clearance. Order placement to warehouse for shipments to customers. Exportation of goods from company when necessary. Part-time position with the potential to go full-time. Payrate is $22/hr, day shift schedule. Olsten staffing services provides one of the most comprehensive benefits packages in the industry to contract workers. Click on apply now if you believe you qualify for this position. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including paid sick leave or any other paid leave required by federal, state, or local law, as well as holiday pay where applicable. Equal opportunity employer/veterans/disabled military connected talent encouraged to apply.