Comcast
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.
Job Summary $25.69+ hourly – $18.00/hour base + targeted commission. Full‑time Retail Sales Consultant in the Comcast/Xfinity store.
What you will be doing:
Working directly with customers in a retail location, evaluating the customer’s potential product needs and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Meeting goals and metrics.
Contributing to a fun and competitive environment – connecting products and services to customers’ everyday lifestyles.
What You Will Need To Have
High School Diploma or equivalent.
Generally requires 2‑5 years related experience; preferred consumer electronics/wireless retail sales experience.
Ability to work a full‑time, flexible schedule which includes evenings, weekends, holidays, and variable schedules.
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25‑pound boxes, and stand and move about the store constantly.
Perks and Benefits
Medical, Dental, and Vision coverage.
Comcast XFINITY courtesy services & employee discounts.
Discount tickets to our Universal Resorts.
Paid parental leave.
Tuition reimbursement.
Paid time off.
401(k) savings plan – up to 6% dollar‑to‑dollar matching.
…and much more.
Employees at All Levels Are Expected To
Understand our operating principles and use them as guidelines for how you do your job.
Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff – be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
Win as a team – make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System – join huddles, make call backs and help us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what’s right for each other, for our customers, investors and our communities.
Skills Customer‑Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self‑Motivation; Critical Thinking and Problem Solving; Communication; Resilience; Professional Integrity.
Education High School Diploma / GED.
Relevant Work Experience 2‑5 Years.
Comcast is an equal opportunity workplace.
We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
The application window is 30 days from the date this job is posted, unless the number of applicants requires it to close sooner or later.
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Job Summary $25.69+ hourly – $18.00/hour base + targeted commission. Full‑time Retail Sales Consultant in the Comcast/Xfinity store.
What you will be doing:
Working directly with customers in a retail location, evaluating the customer’s potential product needs and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Meeting goals and metrics.
Contributing to a fun and competitive environment – connecting products and services to customers’ everyday lifestyles.
What You Will Need To Have
High School Diploma or equivalent.
Generally requires 2‑5 years related experience; preferred consumer electronics/wireless retail sales experience.
Ability to work a full‑time, flexible schedule which includes evenings, weekends, holidays, and variable schedules.
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25‑pound boxes, and stand and move about the store constantly.
Perks and Benefits
Medical, Dental, and Vision coverage.
Comcast XFINITY courtesy services & employee discounts.
Discount tickets to our Universal Resorts.
Paid parental leave.
Tuition reimbursement.
Paid time off.
401(k) savings plan – up to 6% dollar‑to‑dollar matching.
…and much more.
Employees at All Levels Are Expected To
Understand our operating principles and use them as guidelines for how you do your job.
Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff – be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
Win as a team – make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System – join huddles, make call backs and help us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what’s right for each other, for our customers, investors and our communities.
Skills Customer‑Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self‑Motivation; Critical Thinking and Problem Solving; Communication; Resilience; Professional Integrity.
Education High School Diploma / GED.
Relevant Work Experience 2‑5 Years.
Comcast is an equal opportunity workplace.
We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
The application window is 30 days from the date this job is posted, unless the number of applicants requires it to close sooner or later.
#J-18808-Ljbffr