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InBody

Sales Support Specialist (HYBRID)

InBody, Eagleville, Pennsylvania, us, 19415

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About InBody New York InBody is a worldwide leader in the health metrics field, revolutionizing the industry with innovative technology and devices. InBody’s products are trusted by top research facilities, fitness centers, hospitals, and health centers around the world because of their accuracy, reproducibility, and ease‑of‑use. We proudly produce advanced health technology designed to make understanding and improving health and wellness accessible to everyone. From class‑leading body composition analyzers to user‑friendly automated blood pressure monitors, our goal is to equip health and wellness professionals with the tools they need to help clients and communities improve their well‑being.

About the Role InBody is seeking a Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a critical role in ensuring all sales are processed accurately, efficiently, and in compliance with company policies. This position works closely with the Sales, Logistics, and Accounting teams to manage the end‑to‑end sales documentation process. The ideal candidate is highly detail‑oriented, organized, and comfortable working with multiple systems to support smooth sales operations. This role requires strong analytical and communication skills to identify discrepancies, verify order details, and uphold data integrity across CRM and ERP systems. It is crucial that the candidate thrives in our entrepreneurial company culture where change is constant, growth is immense and opportunities abound.

This is a full‑time, hybrid position at our office located in Trooper, PA reporting to the Finance Manager.

Key Responsibilities

Process sales on the backend using information from the CRM to create accurate sales agreements, quotes, and related documentation

Review sales documents (Purchase Agreements, POs, quotes, sales tax exemption forms, etc.) for accuracy, completeness, and compliance with company policies

Reproduce approved orders in the ERP system to generate Sales Orders for fulfillment and invoicing

Identify and flag inconsistencies in sales items, prices, or discounts that do not align with sales policy guidelines

Invoice delivered orders with correct payment terms, payment type, and supporting documentation

Verify customer order information to ensure accuracy, including reviewing prior records to prevent duplicates or inconsistencies, and validating supporting documentation for compliance purposes

Maintain organization, accuracy, and confidentiality when handling sensitive company and customer information, including sales documents and data

Communicate with sales team regarding incomplete orders or issues to ensure timely and proper processing

Process returns and other post sales‑related orders in ERP according to company policy

Support resolution of client inquiries related to orders, documentation, or billing

Perform data entry tasks for sales figures, metrics, and other relevant information

Perform other duties as assigned by the Finance Manager

Assisting with shipping arrangements for Logistics for White Glove Services

Assisting with on/offboarding process for the HR department for MS account creation/deactivation

Essential Qualifications

1–2 years of experience in sales operations, order processing, or administrative support (experience in CRM/ERP systems preferred)

Exceptional attention to detail and accuracy when handling financial or transactional data

Strong organizational and time management skills with the ability to prioritize multiple tasks and deadlines

Excellent communication skills, both written and verbal, with the ability to interact effectively across departments

Proficiency in Microsoft Office; experience with Zoho CRM and Dynamics 365 (ERP) a plus

Type a minimum of 55+ WPM

Ability to identify data discrepancies and resolve them proactively

Comfortable working in a fast‑paced, deadline‑driven environment

Self‑motivated with a strong sense of accountability and ownership

Bonus Qualifications

Bachelor’s degree in Business Administration, Operations Management, or a related field

Hands‑on experience with CRM and ERP systems, especially Zoho CRM and Microsoft Dynamics 365 Finance & Operations

Familiarity with sales document workflows including quotes, purchase agreements, invoices, and sales tax documentation

Working knowledge of sales policies, pricing structures, and approval processes

Strong analytical mindset with the ability to identify and correct data inconsistencies

Experience supporting a Sales Operations or Revenue Operations team preferred

Ability to adapt quickly to process changes and new system updates

Commitment to maintaining accuracy, efficiency, professionalism in all aspects of work

Benefits*

Medical (PPO), Dental (PPO), Vision (PPO) & Life Insurance

401(k) plan with company match up to 3%

Competitive PTO package

11 annual paid holidays

Job‑related training reimbursement

Monthly internet reimbursement

Gym membership reimbursement

*Benefits begin after successful completion of the 90‑day introductory period and/or other tenure requirements. The above‑stated benefits may change without prior notice.

Pay Range

$22.00 - $27.00 per hour

Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that may be required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice.

COMMITTED TO EQUAL OPPORTUNITY Biospace Inc dba InBody believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Our equal employment opportunity policy statement, the EEO is the Law Poster and Supplement, and Pay Transparency Nondiscrimination Provision reaffirm this commitment.

InBody is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job‑related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact our HR team at (323) 932-6503.

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